1. Transforming Practice Programme Sharing and Sustainability Meeting
November 17th 2014

2. Housekeeping Fire procedure. Cloakrooms. Refreshments and catering.
Administration and staffing
WiFi code

3. Welcome and overview of the day Di Weddell (OLT) and Patrick Crookes
November 17th 2014

4. Welcome from the team Professor Patrick Crookes Sara Booth Supporters
Elizabeth Greener
Shelda Debowski
Fabienne Else
Steve Outram - Consultant in
Academic Practice HEA UK

5. Objectives of the day
To meet with colleagues from other participating Institutions to reflect on and share progress and experiences of undertaking change as part of the pilot TPP To reflect on processes of implementing change, their effectiveness and impact To consider what further work might usefully be undertaken in individual institutions after the completion of the pilot TPP, to facilitate assuring that changes are embedded and sustainable To provide information about institutional reporting requirements for the pilot TPP out to June 2015

6. Looking Back
Sharing Experiences and Insights 09:30 Welcome and overview of the day – Dianne Weddell (OLT) and Patrick Crookes 09:40 What? Elevator pitches for the 13 projects/initiatives and viewing the digital posters 10:30 What’s happened so far? 11:30 So What? Essential Elements for Change? 12:00 So What? Maximising Impact: What has been the impact of your initiative so far?

7. Looking Forward
12:45 Lunch Now what? – Looking Forward 13:15 Sustaining and Embedding Change - Some interesting approaches from 3 pilot TPP groups 14:00 Identifying Sustainable Change Heuristics from the pilot TPP and beyond 15:00 Lessons learned from the pilot TPP for the HE sector 15:30 What Else? 16:00 Close

8. Ground rules reminder…
Mutual respect, trust, support and encouragement
Confidentiality
Consent
Remaining open minded and non-judgemental.
Working within ‘Chatham House Rules’.
Obtaining permission prior to disclosure of data, materials or other information.

9. What? Elevator pitches for the 13 projects/initiatives and viewing the digital posters
9:40am

10. What’s happened so far?
Group Exercises
11:30am

11. What’s happened?
Starting in pairs, spend 5 minutes each sharing your responses to the After Action Review tool (You might also find it useful to locate where your initiative is on Roger’s 5 Stages of Adoption continuum).
Now join another pair and, as a quartet, identify similarities and differences in your responses for 20 minutes.
Now join another quartet and spend time identifying similarities and differences in your progress so far. Please identify someone to feedback to the whole group.

12. Implementing change You might also want to think about things such as:
How was change promoted?
How was success achieved?
What worked?
Why were the methods effective?
Which approaches have been the most effective (i.e. made the biggest impact) thus far?
How can we monitor effectiveness?

13. So What? Essential Elements for Change?

14. Essential Elements for Change
In table groups (you might wish to swap from the previous table groupings) consider the ‘Essential Elements for Change’ which were shared with you on the start-up day and which have underpinned the pilot TPP; and come to some agreement as to whether you think there are any important omissions in that list. If you have time you might also think about ranking them in some way. Be prepared to feed back to the larger group about the process and conclusions of your group discussion.

15. Essential Elements for Change
Having a vision and goals
Having a champion and engaged stakeholders
Having good evidence
Having the right team
Being transformational or innovative
Having action, communication and evaluation plans

16. So What? Maximising Impact: What has been the impact of your initiative so far?
12:00

17. Definitions of impact
What does impact mean to you (in the context of your initiative)?
What does it mean to your initiative’s sponsors?
What does it mean to the potential beneficiaries of your initiative?
…Is impact always positive?

18. Capturing impact What are your indicators of impact?
How will you identify unintended impacts?
Which of your (intended) impacts have not yet been achieved?

19. Types of impact Type of impact Indicators Process impact
Changes in the processes that produce the institution’s outputs – e.g. changes in the way teaching is organised and delivered
Systems impact
Changes in the systems that support the institution’s processes, such as finance, IT, reward and performance management systems
Structural impact
Changes in the outward form of the institution, such as names, titles, branding and the way it is organised
Policy impact
Changes that are written into the policy documents that set the direction for institutional strategy and behaviour
Cultural impact
Changes in the ‘paradgim’ of the institution – the way it sees and talks about itself, what it values, its routines and its and internal and external relationships
Adapted from: Seel, R. (2006) The nature of organisational change.

20. Demonstrating impact
What evidence have you collected against your indicators so far?
What counts as evidence in the eyes of your stakeholders?
Are there other types or sources of evidence you haven’t considered?

21. Causality
How do you (or will you) know if your initiative has made a difference?
Is your change narrative (or theory of change) still valid?
does is correspond to the real world?
is it supported by evidence?
is it logically sound?

22. Impact Assessment Matrix
Impact on yourself
Impact on your institution
Impact beyond your institution
What impact has your initiative had on you as an individual and your team?
What impact had your initiative had on students, staff and senior management within your institution?
What impact had your initiative had on the wider HE community and its stakeholders?
Raised
awareness
Increased understandingknowledge or skills
Changed practice and/or policy
Considered the impact of innovations on learning and teaching on students, teachers and institutions or departments (see handout).

23. Maximising Impact
Using the Impact Assessment Matrix + other resources provided, spend 15 minutes with your team colleague considering what impact you have had so far in your initiative. How do you know? What impact has your initiative had on you and your team? Share your thoughts with colleagues on your table in relation to these activities/exercises. Does that conversation have any effect on what you intend to do into the future?

24. LUNCH
12:45-1:15pm

25. Now what? - Looking Forward

26. Sustaining and Embedding Change - Some interesting approaches from 3 pilot TPP groups
1:15pm

27. Sustaining Change Some interesting approaches from 3 pilot TPP groups
Sue Bolt (Curtin); Christine Brown (UOW); and Beth Beckman (ANU).
Do you want a JISC

28. Identifying Sustainable Change Heuristics from the pilot TPP and beyond
2:00pm

29. Sustaining Change
Identifying some sustainable change heuristics from the pilot TPP and beyond
Spend 20 minutes or so discussing sustainable innovation and change and ways to go about achieving it. Be mindful to reflect on your TPP initiative whilst discussing this. Think about such things as ‘what seems to work and what undermines it’ as well as ‘what needs to be in place maximize the chances of achieving sustainable change?’ Then try to generate some heuristics or ‘rules of thumb’ relating to facilitating sustainable change. Chances are you will identify some issues which undermine the chances of sustainable change being achieved; if so, please document them and try to identify ways of ameliorating their impact.
Be prepared to share your table’s thoughts on what facilitates for sustainable change and try to generate at least 3 heuristics to share with the rest of the group. Also be prepared to share strategies for ameliorating the impact of factors which can undermine sustainable change.
Do you want a JISC

30. Sustaining Change Changing People and Culture
Embedding or aligning with strategies, processes, systems, Initiatives and services
Creating tools and resources
Creating appropriate Organisational structures
Becoming more business-like/entrepeneurial
Open Approaches
Sustaining and embedding innovations: a good practice guide by Peter Chatterton (2010)

31. Resources Menu Commander’s Intent The Cultural Web
Developing a Community of Practice
Benefits Realisation
Persist or Quit?
Developing an Exit Strategy
Future Hindsight
Change agent expertise
Coaching
Engagement with UKPSF
Managing Upwards
Knowledge Harvesting
These will be available via the Yammer site, soon

32. Lessons learned from the TPP for the HE sector
3:00pm

33. Lessons learned for the HE sector
In small groups, consider the following:
The most valuable lessons you have learned from the TPP?
The main barriers encountered within your HEIs?
How did the TPP support or hinder you?
What are your top 3 tips to progressing a culture of using evidence-informed policy and practice within HEIs and across the HE sector?

34. What Else? Some suggestions for the e-reports due in February 2015
3:40pm

35. Next Steps Things we need from you:
Submit your e-report by Friday 6th February to
Let us have your reflections on today and the programme as a whole, via survey monkey (a link will be sent to you soon) and in follow-up interviews by Patrick and Sara in January/February
Do you want a JISC

36. Some suggestions
Probably the most important thing is to try to use as much of the work you have done to date (eg. The digital posters and narratives) to inform the structure and content of your e-reports. Please do not re-invent wheels.
Ideally the e-report will be in the form of a narrated Powerpoint presentation lasting no more than 10 minutes. Please remember, these will be made publicly available via the OLT web-site

37. Some suggestions contd.
Background
Context and need/impetus for the initiative, eg. why your institution chose to participate.
Aspect(s) of Reward and Recognition for Teaching the initiative sought to enhance
What the initiative aimed to achieve for R+R for teaching i.e. why you did the initiative (not what you did).
Approaches and activities developed
Approach taken and activities carried out and with whom. i.e. what you did.

38. Some suggestions contd.
Resources Learning resources, materials or websites generated. Impact Key things achieved, intended or unintended effects, outcomes of evaluation i.e. evidence of the changes made. Lessons learned Lessons learned at a personal, professional, team and/or institutional level eg. changes you would make to the process in hindsight.

39. Some suggestions contd.
Next steps Your future plans in the short, medium and long-term, i.e. how you will build on your achievements to achieve your goal going forward. Key messages Valuable aspects for others, including implications for policy and practice, eg. any recommendations or different ways of working or thinking, based on your experience of either the process or outcome.

40. Showcasing the TPP
An event is planned sometime in June 2015, to showcase the process and outcomes of the pilot TPP. Hopefully you will feel able to participate… Watch this space!

41. CLOSE – Safe Travels The End? (no it’s not!!)
4:00pm