1. How to use the BRAVO Website
Pilot Program System Guide
May, 2015

2. Contents
BRAVO Homepage overview How to Recognize Someone Reporting feature How to Redeem Points for Merchandise Questions? 1 2 3 4 5
| How to use the BRAVO Website | Avi Chawla | May, 2015 | Business Use Only

3. Home Page Overview 1
Program Info – View disclaimer, criteria, recommended point amounts
Reports – View all recognitions approved, given, or received
Rewards Info – Link to the rewards catalog
FAQs – Get answers to common questions
NOTE: Google Translator is located at the top right of each page to translate site content into a desired language.
| How to use the BRAVO Website | Avi Chawla | May, 2015 | Business Use Only

4. How to Recognize Someone2
To start, click on the “Recognize” icon.
| How to use the BRAVO Website | Avi Chawla | May, 2015 | Business Use Only

5. Compliance Agreement 2
Click on the checkbox to comply with Novartis guidelines and policies. 5
| How to use the BRAVO Website | Avi Chawla | May, 2015 | Business Use Only

6. Choose Recipient 2 Search by Last Name Highlight name and select
Repeat for multiple recipients
If finished with this step, click Next at the bottom
| How to use the BRAVO Website | Avi Chawla | May, 2015 | Business Use Only

7. Choose Recognition Program2
Click on Recognition Assistant to get guidance on the level for your recognition scenario
Once the level is determined, click on the appropriate Program Name
Select Criteria
When finished, click Next
| How to use the BRAVO Website | Avi Chawla | May, 2015 | Business Use Only

8. Recognition Comments and Choose eCard2
Choose to change individual recipient name or leave as is
Choose eCard (can be customized)
Enter the recognition comments that will display on the eCard
Click Next to continue
| How to use the BRAVO Website | Avi Chawla | May, 2015 | Business Use Only

9. Specify Notifications and Confirmation2
Additional Awarders allows two or more givers to “share” giving the award.
Additional Notifications allows additional recognition notifications to be sent to selected team members or management via
The approval status will show if Approvals are required for this particular recognition
Review the recognition details and if all correct, Click Submit
| How to use the BRAVO Website | Avi Chawla | May, 2015 | Business Use Only

10. Confirmation of Recognition2
Complete!
Click Recognize Someone Now to repeat the Recognition Process
| How to use the BRAVO Website | Avi Chawla | May, 2015 | Business Use Only

11. Approval Process 2
Approvals are required for Standing Ovation, Encore and Bravissimo! programs
Approval Process:
Recognition is submitted
Notification is sent to the approver (immediate company manager of the receiver, for Bravissimo next level company manager as well) notifying the approver of the recognition they are required to approve
Approver receives an notification to approve award: Direction on the includes - To view more details and review the approval request, please visit the BRAVO website via your divisional intranet Bravo links on the Novartis network. Simply click the "You have new approvals" link on the home page and go from there.
Approver can log into the BRAVO site, and click on the Approvals link on their home page
They will access the Recognitions to Approve page, and follow the prompts
| How to use the BRAVO Website | Avi Chawla | May, 2015 | Business Use Only

12. Reporting feature 3
Click REPORTS in the top navigation bar to go the Reports page
There are several Dashboard Reports that provide high level recognition activity status in a graphical format.
Users can click on the Downloadable Reporting to access reports in .CSV or Excel formats. Several online reports that will provide Recognitions Given and Received, Approval History, Recognition Extract report, and Dashboard reporting for Manager tracking exist.
| How to use the BRAVO Website | Avi Chawla | May, 2015 | Business Use Only

13. How to Redeem Points for Merchandise4
To shop for merchandise, click on the Shop Rewards icon on the top banner of each page, or in the Rewards Info section.
| How to use the BRAVO Website | Avi Chawla | May, 2015 | Business Use Only

14. Browse website and select merchandise sample4
Browse website and select merchandise sample
Check out the merchandise categories under Shop
Add desired item to cart and proceed to check out
Redeem for Merchandise, Gift Cards, Travel Options, books, media, and more!
| How to use the BRAVO Website | Avi Chawla | May, 2015 | Business Use Only

15. Questions? 5 BRAVO QUESTIONS? GLOBAL Awards Customer Service:
For questions about items in our Rewards Catalogue or about an existing order, please access the Contact Us page in the Rewards Catalogue to find country – specific contact information for your location.
Contact us link on the Bravo site is located at the bottom of each web page
BRAVO Pilot Contacts:
Australia & New Zealand –
Pharma Development Switzerland -
Pharma GPS&C Switzerland -
Russia –
Global questions: Erik deTurck at
| How to use the BRAVO Website | Avi Chawla | May, 2015 | Business Use Only