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05-27-2011 Mgis-301 Cansu Bilge Zeynep Kocadon Gülden Erdem
INTERACTIVE TABLE ORDERING SYSTEM Mgis-301 Cansu Bilge Zeynep Kocadon Gülden Erdem
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Agenda Why we Choose? General information Technical Details
Advantage & Disadvantage A Successful Example Future of the System
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Why we choose People are more time sensitive,
They are not happy with delays Service level becoming more important and important
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According to a January 2006 study from Venture Development Corporation, “Kiosks for Self-Service and Interactive Applications: Technical and Vertical Market Analysis,” self-service ordering ranked highest in fast return on investment (ROI); high market growth rates; and high consumer adoption rates.
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President of Fijutsu Transaction Solutions Austen Mulinary Claimed that;
consumers have demonstrated that the demand for an acceptance of self service options expand their choices when ordering and paying!!!! Opportunity!
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Technical Details
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MAIN PARTS OF THE INTERACTIVE TABLE
Projector Projector house Table Touch panel User Interface Epos Applications
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Projector & Projector House
projector mounted above the surface Computer controlled Projects user interface
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Table Each table is fixed and sits two people 75×75 cm table
the tables need not be specially designed any table with a white table cloth No power needed
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Touch panel & controller
Rechargeable Bluetooth track pad a user can select using the track pad Any other suitable form of control device
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User Interface WES software
shared by both customers at a two person table. 2 white areas for plates would arrive bill presentation payment processing additional modules can be added
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EPOS (Electronic Point of Sales)
Back end to the WES system Kitchen will be informed about the orders waiter will be informed that a table wishes to pay
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Central Server links to the EPOS system and defines aspects of the restaurant operation. A Content Management System allowing the restaurant management elements of control. drives printers in the kitchen and at the bar.
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Applications-1 alter the color, backgrounds, shade brightness of lighting Chef Cam What next? local bars and clubs Play with me,
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Applications-2 Inside Inamo Take me home Restaurant tour
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Future of the system
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Advantages of E-Table
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Advantages Higher customer satisfaction More Revenue More Profit
Not costly
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Customer Satisfaction
Customers being in control Faster service No more waiting to catch the waiter Watching kitchen Eliminates misunderstandings Visualized food
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More Revenue Higher numbers of table turns Customer returns
10% increase in the numbers of covers Minimum 5% increase in customer spend
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More Profit 30% reduction in waiting staff costs Can sell advertising
Promoting high value, high margin, and high stock items Point of Sales System
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Low cost of Tables Any table with a white table cloth can be used
No power need be supplied to the table
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Advantages Financials
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Disadvantages More IT service and support
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THANK YOU FOR YOUR ATTENTION !
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