1. Library Management Issues With Regards to Technology
ILS 501
March 13, 2007

2. Libraries-The New Frontier
Traditional functions have been modernized
integrated library systems linking catalogue and circulation
Staff workstations and patron access
Information resources have been revolutionized
Electronic delivery of information
Offsite user access

3. Costs of Technology One-time costs funded by capital investment
ILS
furniture
Initial costs funded by operating expenses
Equipment
Software applications
Databases
Recurring costs – ongoing operating expenses
Database subscriptions
Software and Hardware Upgrades
Virus protection
Maintenance
Staff training
User instruction

4. Traditional Library Costs
Print materials were predictable, recurring costs.

5. Management Issues
How to calculate the value added of online information resources
User satisfaction
Increase in learning
Quality of information
How to budget for emerging technologies
Academic libraries want to be the technology leader
Public libraries want to provide quality service but face longer lead times and town politics

6. Technology Drives Modes of Delivery
Online information infrastructures allow increased search specificity
MetaLib, EnCompass, WebFeat
interface among heterogeneous resources
provides search syntax normalization
SFX
OpenURL link resolver
content sensitive linking
FEDORA Open Source Digital Repository Management System
digital object model
relates objects and associated actions

8. Library Journal Collections
Electronic Encyclopedia of Chicago
University of Virginia Digital Image Collections

9. Technology Drives New Cost Models
Current pricing structure inappropriate
Support for transaction-based usage fee
Object level searching
Cross-domain seamless searching
COUNTER – Counting Online Usage of NeTworked Electronic Resources

10. COUNTER Initiative
Developed with input from librarians, vendors and intermediaries
Supports a use-based differential pricing system
Provides cost models for library applications

11. Management Landscape
Technology has implications in decision making aside from costs and information resources
Technology linked to other management issues:
Personnel skills and expense
OPAL-Online Programming for All libraries
Government oversight
Funding issues
Security

12. Management Funding Issues
E-Rate discounts to 43.4% of public libraries jeopardized by
CIPA 2004 (Children’s Internet Protection Act requires public and school libraries to install filters
DOPA 2006 (Deleting Online Predators Act) prohibits access to social-networking sites, eg. MySpace

13. Collections Opportunity
Radio Frequency ID technology improves collection management
Allows patron checkout
Workstation efficiency increased
Automated book drop and sorting
Costly