1. Franklin Public Schools/ Franklin Community Education and Recreation Department Community Survey Results
Winter 2018

2. Survey Summary
The survey was conducted in late February – mid March of 2018.
Residents within the District were mailed a paper survey. Each survey included a unique survey access code for those who preferred to take the survey online.
Total responses = 1,524 (698 paper)

3. Respondent Information

4. What is your age?

5. Are you 65 or over?

6. Do you live in the Franklin Public School District?

7. Are you an employee of the Franklin Public Schools?

8. Are you a parent of children under the age of 18?

9. If yes, what is/are their age(s)?

10. In the past year, how many times have you been in a school district building? (All Respondents)

11. What impact do you believe the Franklin Community Education and Recreation Program has on the community? (All Respondents)

12. Participation

13. In the past year, how often have you/your family participated in Franklin Community Education and Recreation Department offerings?

14. What programs and classes, if any, do you/your family participate in?
Item
All Respondents
Staff
Parents
(Non-Staff)
Non-Parents (Non-Staff)
65 and over
Sports (including teams, lessons and camps)
41%
42%
59% 9%
Fitness/Wellness
30%
34%
21%
47%
36%
Aquatics
27%
38% 7%
Before and after school Kids Club
17%
18%
26% 1% 2%
Enrichment
14%
10%
25%
Preschool/Youth Programs
11%
20% 4%
Cooking
12%
15% 8%
16%
Summer Kid's Camp
Programs for Senior Citizens
29%
46%
Travel and Tours
22%
Crafts and "The Arts" 5%
13%
Computers
Other 6%

15. Barrier to Participation

16. Non-Parents (Non-Staff)
If you don’t currently participate in community education and recreation programming, please tell us why.
Item
All Respondents
Staff
Parents
(Non-Staff)
Non-Parents (Non-Staff)
65 and over
My schedule doesn't allow for participation/too busy
49%
53%
54%
44%
33%
I am not interested in the classes/programs being offered
31%
28%
26%
37%
41%
Classes/programs are not offered at convenient times
18%
10%
20%
17%
I do not know what is being offered
13%
22%
12%
11%
It is too expensive to participate 8% 7% 9%
I do not believe the classes/programs are of quality 5% 4% 6%
Registration is filled before I can register 1% 3%
I do not know how to register
Facilities are not appropriate for class/activity 2%
I lack transportation to get to/from classes/program
I do not like the instructor(s)

17. Facilities

18. Non-Parents (Non-Staff)
How would you rate the space provided for classes/programs? Great (4), Good (3), Fair (2), Poor (1)
Item
All Respondents
Staff
Parents
(Non-Staff)
Non-Parents (Non-Staff)
Classrooms
3.22
3.10
3.21
3.31
Outdoor fields
3.09
3.04
Gym/multi-purpose room
3.01
2.69
2.99
Swimming pool
2.94
2.85
2.87
Weight room
2.60
2.30
2.57
3.02
Locker rooms
2.28
1.87
2.27
2.67

19. Future Planning

20. Non-Parents (Non-Staff)
What should the Community Education and Recreation Department do? Expand (3), Maintain (2), Reduce/Eliminate (1)
Item
All Respondents
Staff
Parents
(Non-Staff)
Non-Parents (Non-Staff)
65 and over
Fitness/Wellness
2.41
2.55
2.43
2.35
2.29
Preschool/Youth Programs
2.22
2.24
Sports (including teams, lessons and camps)
2.33
2.45
2.11
2.14
Aquatics
2.31
2.36
2.20
Enrichment
2.28
2.32
2.30
Computers
2.27
Programs for Senior Citizens
2.26
2.12
2.39
Crafts and "The Arts"
2.25
2.18
Cooking
2.34
2.15
Summer Kid's Camp
2.19
2.17
2.07
2.13
Before and after school Kids Club
2.21
Travel and Tours
2.06
2.23

21. New Offerings

22. In which, if any, of the following programs/classes would you like the Department to expand its offerings?

23. When would you like new programs/classes offered?

24. Facility Usage

25. In the past 5 years, have you utilized our facility usage process to reserve space for a group/organization?

26. Non-Parents (Non-Staff)
If “yes,” how would you rate the following? Extremely satisfied (5), Satisfied (4), Unsatisfied (2), Extremely unsatisfied (1)
Item
All Respondents
(n=192)
Staff
(n=50)
Parents
(Non-Staff)
(n=101)
Non-Parents (Non-Staff)
(n=37)
Quality of space
4.00
3.75
4.38
Availability of needed space
3.99
3.36
3.80
4.17
Reservation process
3.87
4.21

27. Overall Satisfaction

28. Non-Parents (Non-Staff)
How are we doing in the following areas? Great (4), Good (3), Fair (2), Poor (1)
Item
All Respondents
Staff
Parents
(Non-Staff)
Non-Parents (Non-Staff)
Providing easy and efficient registration processes
3.18
3.17
3.20
Delivering high-quality programming
3.14
3.19
3.11
Hiring quality instructors and staff
3.10
3.07
Offering a wide variety of classes/programs
Charging a fair price for classes/programs
3.02
Utilizing space that meets the needs of the class/program
3.04
2.97
3.03
3.08
Communicating program offerings and schedule changes
3.00
2.98

29. Overall, how satisfied are you with the Franklin Community Education and Recreation Program?

30. We will address suggestions to improve current programs.
Next Steps:
We will address suggestions to improve current programs.
We will develop a long-term plan over the next six months to expand and improve future program offerings.
We will develop a long-term plan to address the availability of facilities for programs during preferred times.
The mission of the Franklin Community Education and Recreation Department, in active partnership with the entire community, is to promote wellness and life-long learning by promoting a broad selection of physical, learning and leisure activities.

31. Thank you!