1. Professionalism 3rd Edition
Lydia E. Anderson
Sandra B. Bolt

2. Chapter 1
Attitude, Goal Setting, and Life Management

3. “The future belongs to those who believe in the beauty of their dreams
Eleanor Roosevelt (1884–1962)

4. OBJECTIVES Define professionalism
Define and describe personality and attitude and their influence in the workplace
Identify individual personality traits and values
Identify the influences of self-efficacy
Identify and develop a strategy to deal with past negative experiences
Define locus of control
Identify your primary and secondary learning styles

5. OBJECTIVES Describe the importance of goal setting
Identify the impact setting goals and objectives will have on your life plan
Set realistic goals
Define goal-setting techniques
Create short-term and long-term goals
Describe the importance of setting priorities

6. ALL ABOUT YOU
“Mirror words” describe the foundation of how you view yourself and others, and how you will most likely perform at work
Personality and attitude dictate how one responds to conflict, crisis, and other typical workplace situations.

7. ALL ABOUT YOU
Professionalism: workplace behaviors that result in positive business relationships.
Human Relations: interactions with and through people
Get along with your colleagues
Positive workplace interactions will result in workplace productivity

8. Personality-a result of influences
ALL ABOUT YOU
Personality-a result of influences
Experiences and influences outside of work affect one’s professional behavior
Family, friends, religion, society
In order to understand workplace relationships, you must first understand yourself

9. PERSONALITY AND VALUES
Personality: stable traits that assist in explaining and predicting behavior
Behavior is a reflection of personality
Positive: caring, considerate, organized
Negative: rude, unfocused, lazy

10. PERSONALITY AND VALUES
Values: things that are important to you as an individual
Values are only good or bad based upon your personal experiences and influences
Values may include: achievement, family, money, or security
Experiences shape your values

11. What cartoon character best reflects you?
TALK IT OUT
What cartoon character best reflects you?

12. ATTITUDES
Attitude: a strong belief toward people, things, and situations
An individual’s performance influences a group’s performance, which then impacts the organization’s performance
Since you cannot avoid others, be aware of the impact other individuals have on your life

13. SELF-EFFICACY AND ITS INFLUENCES
Self-concept: how you view yourself
Self-image: your belief of how others view you
Self-efficacy: your belief in your ability to perform a task
Projection: the way you feel about yourself and your environment is reflected in how you treat others

14. DEALING WITH NEGATIVE “BAGGAGE”
Past experiences impact your personality
Baggage will affect your performance
Confront your past
Practice forgiveness
Move forward
Keep in mind that it is sometimes a painful process to reach your goal of becoming the best individual you can be

15. LOCUS OF CONTROL
Locus of control: identifies who you believe controls your future
Internal locus of control believes the he or she controls his or her own future
External locus of control believes that others control his or her future
Extremes on either end are not healthy

16. LEARNING STYLES
Learning Style: the method of how you best take in information and/or learn new ideas
Visual learner—learns best by seeing
Auditory learner—learns best by hearing
Tactile/kinesthetic learner—learns best by feeling, touching, and holding

17. YOUR PERSONAL HANDBOOK
Personality and attitude affect your performance both personally and professionally
Use this text as a handbook to guide you in both personal and career plans
Begin developing a positive attitude and believe in yourself and your abilities

18. THE IMPORTANCE OF PERSONAL GOAL SETTING
Goal: a target
Think of it as a reward at the top of a ladder; you must climb the ladder before reaching the reward
Goals provide focus; increase self-concept; and help overcome procrastination, fear, and failure
Setting goals will help you become more successful in your career

19. INFLUENCES OF GOALS
Goals help to make career plans more clear and meaningful
As a goal is reached, you will experience motivation and self-confidence
Set goals in the major areas of your life including personal, career, financial, educational, and physical

20. Discuss one goal that can be set for this class?
TALK IT OUT
Discuss one goal that can be set for this class?

21. HOW TO SET GOALS
Achieving short-term and long-term goals is like climbing a ladder
Goals need to be put into writing

22. HOW TO SET GOALS Long-Term Goals
Long-term goals: reached within a time frame of five to ten years
Setting long-term goals starts with thinking of what you want to accomplish in your life
From your list of accomplishments, choose items you most value
Keep goals realistic, attainable, measurable, and important (have a reason for the goal)

23. HOW TO SET GOALS Short-Term Goals
Short-term goals: goals that can be reached within a year’s time
Referred to as objectives in businesses
Set to help reach long-term goals
Keep them realistic, achievable, measurable, and important to you

24. HOW TO SET GOALS SMART Method
Specific
Identify what you want to accomplish-quantify
Measurable
Identify how you know when you have achieved it
Achievable
Challenging, yet attainable and realistic
Relevant
Make it meaningful to you
Time-based
Attach a specific time to reach the goal

25. HOW TO SET GOALS Goal Aspects
Own the goal
Each goal must belong to you
YOU need to decide what your goals will be
Control the goal
Know what resources and constraints are involved
Be flexible and maintain realistic control

26. Education and career Social and spiritual Financial Activities
CREATING A LIFE-PLAN
A life-plan includes:
Education and career
Social and spiritual
Financial
Activities

27. Education is the key to achieving your life plan
CREATING A LIFE-PLAN
Education and career
Degrees/certificates
Time frame
Financial resources
Support network
Education is the key to achieving your life plan

28. CREATING A LIFE-PLAN Career
Why is your selected career important?
How will you know if you achieve success?
What resources are needed?
Choosing the right career is important
Different reasons include
earning power,
status,
intellect, and
self-satisfaction

29. CREATING A LIFE-PLAN
Social and spiritual
Marriage
Family
Friends
Religion
What types of people do you want to be a part of your life in the future?

30. CREATING A LIFE-PLAN
Financial
Home
Car
Ownership
Where do you want to be financially? What amount of money will you be comfortable with?

31. What do you want to be able to do in the future?
CREATING A LIFE-PLAN
Activities
Hobbies
Travel
Life experiences
What do you want to be able to do in the future?

32. Intrinsic (self-satisfaction)
CREATING A LIFE-PLAN
Intrinsic (self-satisfaction)
Rewards that come from within you
Extrinsic (money, praise)
Rewards that come from external sources

33. TALK IT OUT
Share common rewards that are important to you and identify those rewards as intrinsic or extrinsic

34. PRIORITIES
Priorities: determine what needs to be done and in what order
You may need to adjust your priorities to reach your goals
Trade-off: giving up one thing to do something else
Be prepared to be flexible in all areas of your life-plan

35. TALK IT OUT
Identify priorities and trade-offs for successfully completing this course