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Services and Industries

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Presentation on theme: "Services and Industries"— Presentation transcript:

1 Services and Industries

2 Characteristics of Services
Intangibility Services are intangible and insubstantial: they cannot be touched, gripped, handled, looked at, smelled, tasted or heard. Thus, there is neither potential nor need for transport, storage or stocking of services.

3 Perishability Services are perishable in two regards: 1
Perishability Services are perishable in two regards: 1. The service relevant resources, processes and systems are assigned for service delivery during a definite period in time. 2. When the service has been completely rendered to the requesting service consumer, this particular service irreversibly vanishes as it has been consumed by the service consumer.

4 Inseparability The service provider is indispensable for service delivery as he must promptly generate and render the service to the requesting service consumer.

5 Simultaneity Services are rendered and consumed during the same period of time. As soon as the service consumer has requested the service (delivery), the particular service must be generated from scratch without any delay and friction and the service consumer instantaneously consumes the rendered benefits for executing his upcoming activity or task.

6 Variability Each service is unique. It is one-time generated, rendered and consumed and can never be exactly repeated as the point in time, location, circumstances, conditions, current configurations and/or assigned resources are different for the next delivery, even if the same service consumer requests the same service.

7 How and why do services brand themselves?

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9 Stock Markets A stock market or equity market is a public (a loose network of economic transactions, not a physical facility or discrete) entity for the trading of company stock (shares) and derivatives at an agreed price; these are securities listed on a stock exchange as well as those only traded privately. The capital stock (or just stock) of a business entity represents the original capital paid into or invested in the business by its founders. In finance, a derivative is a financial instrument whose value depends on other, more basic, underlying variables. Such variables can be the price of another financial instrument (the underlying asset), interest rates, volatilities, indices, etc

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11 It is tied closely to/co-owned by Euronext .
The New York Stock Exchange (NYSE) is a stock exchange located at 11 Wall Street in Lower Manhattan, New York City, USA. It is the world's largest stock exchange by market capitalization of its listed companies at US$13.39 trillion as of Dec 2010. It is tied closely to/co-owned by Euronext .

12 The Tokyo Stock Exchange (東京証券取引所), called Tōshō (東証) or TSE for short, is located in Tokyo, Japan and is the third largest stock exchange in the world by aggregate market capitalization of its listed companies. The Tokyo Stock Exchange had 2,292 listed companies with a combined market capitalization of US$3.8 trillion as of Dec 2010.

13 The London Stock Exchange
is a stock exchange located in the City of London, London, United Kingdom. As of December 2010, the Exchange had a market capitalization of US$3.6 trillion, making it the fourth-largest stock exchange in the world by this measurement (and the largest in Europe).

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15 Shipping Rates/Zone is based on _______________.

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20 2008 Industrial Market for Connectors by Region

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23 Karl Marx: preached against the abuses of the Industrial period
Karl Marx: preached against the abuses of the Industrial period. He felt everything is essentially economics. To believe the primary function of society is the distribution of assets makes you a Marxist in most Social Studies disciplines (regardless if you are a capitalist, socialist, a believer in kleptocracty or plutocracy). He believed the workers should control the means of production (factors of production without the entrepreneurship) which turned out to be highly unsuccessful.

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25 Closed Loop Design


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