1. School of Clinical Medicine HR Team March 18 to February 2019
Caroline Newman
HR Business Manager
01223 (7)67836
Lisa Clare
HR Adviser
01223 (7)61447
Catherine Upton
Interim Assistant HR Adviser
01223 (3)36925
Victoria Grenville
01223 (3)35648
Hannah Bavalia
HR Administrator
01223 (7)64208
Sian Miller
Assistant HR Adviser
01223 (7)69256
Lisa Miles
Recruitment Adviser
01223 (3)36809
Chris Caulfield
Interim Senior Recruitment Administrator
01223 (3)36804
Stephanie Disney
Recruitment Administrator
01223 (3)35697
Joanne Hinson
01223 (7)69257
Aimee-Jane Carpenter
01223 (7)61583
Antonia Ciurea
01223 (7)61324
Sarah Lecky
(7)62551
Vacant
Equality Coordinator
01223

2. Recruitment Team Service Level Agreements (SLAs)
Core hours 08.30am to 17.00pm
replies – within 3 working days (from time received)
Returning telephone calls – within core hours (initial call back within 24hrs)
Ad-hoc meetings (outside of monthly meetings) – contact within 3 working days to arrange meeting. Meetings will be organised based on urgency, availability of attendees and prep time.
Overlap posts – can take up to 48 hours
Amending an advert – can take up to 24 hours
Receipt of applications at closing date – next working day
Interview invitations – processed within one working day if received before 3pm
Unsuccessful candidates – processed within one working day if received before 3pm
Conditional offer letter – processed within one working day if received before 3pm
Research Passport Applications – within 5 working days of receipt of completed application
Screening Checks – processed within 2 working days (if before 3pm) after written consent obtained
Job/Personal Files – sent electronically to departments within 1 week of new starter on CHRIS

3. Employee Relations Team Service Level Agreements (SLAs)
Core hours 08.30am to 17.00pm
replies – within 3 working days (from time received)
Returning telephone calls – within core hours (initial call back within 24hrs)
Ad-hoc meetings (outside of monthly meetings) – contact within 3 working days to arrange meeting. Meetings will be organised based on urgency, availability of attendees and prep time.
HR4s – within 24 hours
HR31s – within 5 working days
OH referral forms – within 3 working days
Business Cases – initial comments within 5 working days
Payroll forms & letters – will be processed in the month they are payroll affecting. Other than:
Family leave i.e. Mat leave and shared parental (these will be within 1 week of receipt from department)
Redundancy payments
Market pay & ACS cases – within 3 working days if recruitment or 5 working days for retention or renewal cases