1. Decision-Making, Motivation, And Intra-Organizational Coordination SOWO 804 Lecture X
Tamara H. Norris, Instructor
Management and Community Practice
School of Social Work
University of North Carolina at Chapel Hill
Chapel Hill, North Carolina

2. Effective Decision-Making
Keys to effective decision-making in shaping organizational and community behavior
Determine short- and long-term objectives
Realities as perceived and natural
“Key informants” in different sectors of the organization and community
Monitoring and re-evaluation of data collected
Organizational and community profiling
Ethical considerations

3. Theories of Decision-Making
Rational Comprehensive Model—assumes that the problem can be identified in its context
- Examples
Incremental Theory---presumes that the selection of goals and objectives is interdependent with the analysis of the problem
Examples

4. Theories of Decision-Making (cont’d)
Decision Criteria
Values
Organizational
Community
Professional
Personal
Policy
Ideological

5. Theories of Decision-Making (cont’d)
Political Party Perspective
Constituency
Public Opinion
Deference to Higher Power

6. Theories of Decision-Making (cont’d)
Community Perspective
How does the organization determine it?
How is equity assessed?
What is the media’s role in shaping a community’s views?