1. LEADERSHIP THAT GETS RESULTS adapted by Daniel Goleman, Harvard Business Review
“You can’t lead where you won’t go…leaders must be perpetual learners to bring about change in others.”
“You can’t lead where you won’t go…
leaders must be perpetual learners to bring about change in others.”
Ki ThoughtBridge
“Learn and Lead”

2. Emotional Intelligence Daniel Goleman
The ability to manage ourselves and relationships effectively: Integrity, Character, Ethics, Knowledge, Wisdom, Empathy, Self-Awareness, Collaboration, Drive and Self-Control
Growing your emotional intelligence takes practice and commitment
Drives Leadership Style
Influences the Climate and Culture of your organization

3. Emotional Intelligence + Leadership Styles + Climate equals Performance and Results

4. Six Basic Leadership Styles
Commanding: Demands immediate compliance
Authoritative: Mobilizes people toward a vision
Affiliative: Creates harmony and builds emotional bonds
Democratic: Forges consensus through participation
Pacesetting: Sets high standards for performance
Coaching: Develops people for future
What is your leadership style?
How does it impact climate
How do you get results as a leader?

5. Climate Influences Leadership & Performance of an Organization
Drivers of Climate
Communication and Behavior: Motivation, Directives, Culture of Common Language, Attitudes, Beliefs, Goals, Decision Making, Management During Crises & Commitment
Relationships: Build Sense of Belonging, Trust, Respect, Collaboration
Standards and Accountability

6. Case Base Learning Experiences The Case of Missing Service, Ki ThoughtBridge
Concept developed at Harvard University
Real World Situations
Problem Solving by Designing Meaningful Collaborative Strategies
Global Networking