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Staffing involves: Matching _______with _______
___________________ recruitment selection Because of the ______________, the same organizational plan could lead to _____________
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Managing involves: Development placement orientation, training
performance appraisal continuing education Rewarding _______________________
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Managing involves: Maintaining/Supervising health, safety
__________________ decision-making labor relations
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The Employment Process: Staffing
Inventory Needs Recruit Select
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Recruitment Internal External
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“An ounce of prevention is worth a pound of cure.”
Selection “An ounce of prevention is worth a pound of cure.” Benjamin Franklin _______________ skills past experience references personality attitude ____________
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The Employment Process: Managing
Placement Orientation Training Developing
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Placement match people to task establish a ______________
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Development: Orientation
introduce to the company review of policies/procedures review of benefits and services benefit plan enrollment complete employment documents review employer expectations set employee expectations introduce to fellow workers, facilities, job
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Development: Training
respect workers as ________ __________ can be efficient and help build _____________ _____________ training analysis and preparation instruction provide ____________
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Development: Performance Appraisal
Why? Determine:
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Development: Performance Appraisal
How? rating scales critical-incident appraisals BARS = _________________________ MBO = Management by Objectives always include personal discussion inform, 2-way communication _______________ set ________
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Development Promotions Transfers increased responsibility and salary
could be _______________________ i.e. recognize employee’s worth Transfers find a niche for a good employee
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Development: Discipline
fair, clear, consistent, known enforce promptly and fairly “Hot stove” analogy: action should match infraction informal talk ________warning ________ warning disciplinary _________ ____________
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Development: Dismissal
action of last resort include ____________ discuss with other employees?
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