1. Public Services – the reforms we need CLD Managers Scotland 3rd November, 2011

2. Structure of the Commission
9 Commissioners plus Campbell
Special advisers
Civil Servants

3. Process and method Call for Submissions (200 received)
Visits and public meetings (March – April)
Write up and launch

4. Remit Innovative, seamless, responsive Road map Recommendations
Police, Fire and Rescue, Health and Social Care

5. Perspective Quality of life/quality of services Not just a safety net
Inequalities and prevention
Prevention enhancing quality of life
Asset approach

6. Agreements Focus on people and communities Better co-ordination
Emphasis on prevention
Spend money wisely
Focus on outcomes

7. Nature of the change process
Moving the tanker?
Encouraging existing good practice?
Three horizons

8. Financial challenge Years of plenty Drop till 2015 (same as 2007)
Recover by 2025
40% failure demand

9. Key objectives of reform
Services built around people and communities
Working together to achieve outcomes
Prioritising prevention, reducing inequalities
Improving performance and reducing costs

10. Communities and authority
Commissioners and community development
Concern over democratic accountability
Suspicion of the “trained voice”
Taking the initiative and having the capacity

11. Recommendations
New statutory powers and duties, focussed on improving outcomes
Community participation in design and delivery of services in Community Empowerment and Renewal Bill
New Concordat emphasising integrated provision
Devolving competence for job search
Strengthening Audit Scotland
Competitive neutrality in commissioning and procurement

12. Community Empowerment Bill
Significantly improved community participation in the design and delivery of public services
Action to build community capacity, recognising the particular needs of communities facing multiple social and economic challenges

13. Scottish Government reply
Four pillars
Decisive shift towards prevention
Greater integration at local level
Enhanced workforce development
Improving performance, greater transparency, innovation, digital technology
Christie proposals for Community Empowerment Bill
Change Funds for elderly, early years and reoffending

14. Where now? Won the argument Resistance to implementation (Change Fund)
Ideas for the Community Empowerment Bill
Changes in the Social Contract

15. Social contract Public protection of the public sector
Wait for the council to act
Too deferential to professionals
Change in provider’s public service ethos
Duty of care/duty of empowerment