1. FEDERAL ACQUISITION SERVICE
GSA'S
FEDERAL ACQUISITION SERVICE
A LOOK AHEAD
ACT-IAC FEDERAL INSIGHTS EXCHANGE
February 22, 2018

2. Information Technology Category
Office of
Information Technology Category
Deputy Assistant Commissioner William Zielinski

3. Office of IT Category (ITC)
ITC’s mission is to maximize customer value and productivity through IT Acquisition — thereby serving as a catalyst for customer mission success.
ITC represents about $23 of the $54 Billion IT spend across government
75% of IT spend is used on maintaining “legacy IT systems.”
ITC’s job is to use our expertise to put in place tomorrow’s solutions for tomorrow’s needs

4. ITC Priorities IT Modernization
Enterprise Infrastructure Solutions (EIS) Transition
Supply Chain Risk Management & Security
Federal Marketplace

5. Technology Transformation Services
Office of
Technology Transformation Services
Assistant Commissioner Domenic Sale

6. The IT Modernization CoEs seek to:
Accelerate the modernization of IT infrastructure across government
Leverage private sector innovation
Centralize best practices and expertise
Collaborate across agencies
Focus on policy requirements and changes, while also providing implementation assistance

7. IT Infrastructure Optimization
Architecture Assessments
Optimization Planning
Network Consolidation
Data Center Consolidation
New Business Models e.g. Co-location
Service Delivery Analytics
Data Analysis
Interactive Dashboards
Continuous Process Improvement for Services Provided
Customer Experience
Design Thinking
Omni- channel Service Design
Ideal Customer Journey and Experience
Contact Center
Contact
Center
Optimization
RPA and Intelligent Systems
Knowledge Management
Performance Management
Centers of Excellence (CoE) will manage centralized, function specific talent, solutions and acquisition vehicles. The CoE teams will provide technical expertise for the development of strategy/planning and implementation support.
Cloud Adoption
Portfolio/
Architecture
Analysis
Application/ System
Cloud Migration Planning
FedRAMP Advancement

8. Multiple Award Schedule Program Management Office
Director Stephanie Shutt

9. Streamlining and Simplifying MAS
Getting a MAS Contract:
We will be reviewing the entire process of getting a MAS contract and be looking for ways to streamline the process
Also looking for opportunities to provide more plain language related to the contract language
Expanding the MAS Roadmap
More thoughtful movement on when and why to create new Special Item Numbers (SINs)
Order level ease of use purchasing by introducing Order Level Materials (OLMs) SIN, more to come on this on Interact.gsa.gov

10. Getting Feedback
Do you have thoughts about the MAS Program and contract vehicle as a whole?
What do you like about the vehicle?
What do you wish would be better?
If you have thoughts we will be doing an Interact post later this year to get insight.
You can also
Note all contracting actions will be forwarded to the PCO for consistency

11. Professional Services and Human Capital Categories
Office of
Professional Services
and Human Capital Categories
Assistant Commissioner Tiffany Hixson

12. PSHC FY 2018 Business Plan Highlights
Improve Contract Offerings
Multiple Award Schedules
Implement offer streamlining
Implement OLM’s
Improve audit timeliness
PSS
Program Manager appointed
Implement IPS SIN
Multiple Award Contracts
OASIS
Complete OASIS on-ramp for financial services
On-ramping education and planning completed
HCaTS
Mature and drive usage
HCaTS SB Pool 1 on-ramp
Cost reimbursement contracting fully implemented
SmartPay 3 transition
Improve our Customer’s Experience
Strategy completed April 2018
Improve Supplier Relationship Management
Strategy completed June 2018
Symposium June 25-26, 2018
Governmentwide Professional Services CM Leadership
Digital tools matured: CALC, SPBA, and DISCOVERY
Mature supplier relationship management program
Develop civilian SAW service capability
Key Metrics
Increase contract usage
Achieve business volume targets
SmartPay 3 transition implementation (timeliness)
PSS and HC Schedules improve key PALT metrics
Improve customer satisfaction
Improve supplier satisfaction
Increase usage of Acquisition Gateway PS Hallway and eTools

13. Governmentwide Professional Services Category Initiatives
(Draft for 2018)
Cross Cutting Goal
Key Initiatives 1
Reduction of unmanaged spend and increased use of BICs
Increase use of OASIS, IPS, and SmartPay 3 BIC’s
Increase use of the Professional Services Schedule 2
Reduction in the number of duplicate contracts and/or more coordinated communications and strategies through focused vendor management efforts
Implement PS SRM program
Services spend analyses completed for top ten PS spend agencies
Administrative savings methodology adopted for the Professional Services Schedule 3
Implementation of demand management strategies
Steps to Performance Based Acquisition digital tool development
Sharing good practices
Services acquisition workshops initiative for civilian agencies 4
Sharing of transactional data and analysis to inform better buying
Pricing data for services contracting shared through AG
Complete value analysis of pricing data for BIC’s and Tier 2 SUM contracts
Ingest SmartPay as an additional “total spend” data source 5
Maximizing small business participation and meeting requirements to buy from Ability One.
“Did you know” educational campaign for small business usage
Note:
Small business spend improvement in FY %, exceeding goal of 32.1%, continues 4 year trend of 1.5% increases
Contract duplication reduction goal not achieved; was -10% ended at -0.83%

14. Assisted Acquisition Services
Office of
Assisted Acquisition Services
Assistant Commissioner Tom Howder

15. Ensure capacity to meet customer needs
Expand AAS business while maintaining acquisition and financial quality
Establish GSA as the premier provider of efficient and effective acquisition solutions across the Federal Government
Modernize and consolidate AAS business systems
Improve the way Federal agencies buy, build, and use technology
AAS Goals and Strategic Initiatives
GSA Strategic Goals
Foster communication and engagement across AAS
Design and deliver expanded shared services within GSA and across the Federal Government to improve performance and save taxpayer money

16. Northeast and Caribbean (2)
AAS Directors
CSC/Region
AAS Director
Telephone
New England (1)
Michael Attachi
Northeast and Caribbean (2)
Jo-Ann Lee
Mid-Atlantic (3)
Mark Aucello
Southeast Sunbelt (4)
Kelley Holcombe
Great Lakes (5)
Rodney Couick
Heartland (6)
Mark Johnson
Greater Southwest (7)
Alan Searsy
Rocky Mountain (8)
Jennifer Clarke
Pacific Rim (9)
Lawrence Levandowski
Northwest/Artic (10)
Michelle Warren
National Capital (11)
Lakita Ayers
FEDSIM
Chris Hamm

17. FEDSIM Sector Directors
FEDSIM Director
Telephone
Civilian
Kristen Knapper
Defense/Air Force
Ken Evans
Army/Navy
Mike Marquez, Acting
(202)
Homeland Security
Jim Piche