1. Background Screening for Trainers & Technical Assistance Professionals: Why we did it and what does it mean for state systems?

2. The need for the requirement
2016 Registry suspended a trainer
Policy was loose
Almost sued
Trainers in the field with felonies

3. Trainers & Technical assistance Professionals
Registered vs. Tiered Trainer
TAP
11 TA Professionals were not tiered trainers

4. Background Check Guidelines
Requirement is consistent with the crimes listed in the WI DCF Child Care Crimes Table  
Name Based Criminal Record Checks
Criminal History through DOJ
Professional Licenses
Revocations/Denials for a Child program
Sex Offender
The Registry’s requirement for Trainers and TA Professionals is consistent with the crimes listed in the WI DCF Child Care Crimes Table  

5. Implementation
Required for All Tier Trainers and TA Professionals as of January 1st 2017
Agreement Form 
Upload or send in copy of background check
Verify on account and note 5 year date

6. Tech implementation Strategy: Uploading Documentation
Trainer / TA Professionals
Tracking 5 years requirement
Integration with documentation lists

7. Communications strategy
Advanced Notice
Clear, Consistent Messaging
Call to Action
Opportunity to engage Trainers / TA Professionals

8. Messaging Tactics “Maintain integrity of community” Deadline + Result
Bulleted steps to submit record check
Simplify!

9. Communications Timeline
Jul Aug Sep Oct Nov Dec
Jun. 30: System s & Registry Application
Aug. 1: Reminder
Sep. 26: Reminder
Oct. 3: Website Banner
Nov. 10: Advisory
Council
Dec : Phone Call Reminders
June 30: to trainers, taps, training orgs
June 30: System s & Registry Application (renewals & new)
Aug 1 / Sept 26: trainers, taps, training orgs
Nov 10: Advisory Council… mentioned at all meetings from July to December
Dec: Personalized phone calls to 87 T/TAPs / left account notes
Nov. / Dec.: Reminder Series
Jun. 30: Newsletter Announcement

10. Phone call Strategy Objective: Adding a personal touch Procedures:
Check for background checks
Making the call
Document

11. metrics
87 T/TA Professionals contacted

12. Responses First Time vs. Reminder Comments Common questions
Negative Responses
72% of calls served as reminders.
Some said they saw s but forgot. Some said they were not interested in being tiered trainer (employment change / retiring / not utilizing) Some wondered why we didn’t have access to background check through other agencies…. We commented its for your security.
Common questions = “How do I submit?” “What kind of background check do I need?”

13. Background check results
Some ‘Registered trainers’ submitted background checks even though it wasn’t required.
Of the 46 that failed to submit: many of these left the field or had no interest in keeping ‘Tiered’ Trainer status.

14. Results continued Deferred Prosecution or Dismissed Charges
Permanent Bar vs Bar for 5 years
Fail to submit Background Check or have been convicted of a crime on the WI DCF Child Care Crimes Table

15. Suspension / Appeals Registered vs. tiered Define “suspension”
Appeals Process (10 Business Days)

16. What we learned
Communications
Internal collaborations
Technology