1. The Leader as a Coach The Leadership Excellence Series
312  Developing a Mission
318

2. Universal Principles Provide clear direction Foster collaboration
Motivate achievement 1

3. The Fundamentals of Coaching
What they are supposed to do
Why they are supposed to do it
How they are supposed to do it
How well they are expected to do it
How well they are doing 2

4. A Coach’s Responsibility
Sets high but achievable expectations
Guides team members
Offers support
Gives advice
Provides feedback
Encourages team members 3

5. Five Steps to Effective Coaching
Compare performance with expectations
Meet with the team member
Ask for acknowledgment
Work toward a solution
Follow up 4

6. Tips for Discussion Talk with them, not down to them.
Admit when you have made a mistake.
Keep it simple.
Listen.
Keep it short and specific.
Be sincere.
Be timely. 5

7. Benefits of Coaching
High morale
Empowerment
Development 6

8. Conclusion
Coach by example! 7