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The Table Group Consulting Partners
Event Building Winning Teams Name The Table Group Consulting Partners Date
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Two Requirements for Success
• Strategy • Finance • Marketing • Technology • Minimal Politics • High Productivity • High Morale • Minimal Confusion • Low Turnover
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Organizational Clarity
A Healthy Organization Reinforce Clarity Through Human Systems Over-Communicate Clarity Create Organizational Clarity Build and Maintain a Cohesive Leadership Team
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Organizational Clarity
A Healthy Organization Reinforce Clarity Through Human Systems Over-Communicate Clarity Create Organizational Clarity Build and Maintain a Cohesive Leadership Team
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The Five Dysfunctions of a Team
Inattention to… Focus on Collective Outcomes Avoidance of… Confront Difficult Issues Lack of… Force Clarity and Closure Fear of… Mine for Conflict Absence of… Go First!
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Developing Trust • Personal Histories Exercise Inattention to Results
Avoidance of Accountability Lack of Commitment Fear of Conflict Absence of Trust • Personal Histories Exercise
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Personal Histories Exercise
• Where did you grow up? • How many kids in your family and where did you fall in that order? • Describe a unique or interesting challenge from your childhood?
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Developing Trust • Personal Histories Exercise
Inattention to Results Avoidance of Accountability Lack of Commitment Fear of Conflict Absence of Trust • Personal Histories Exercise • Profiling Tools (Myers-Briggs, Working Styles, etc.) • Fundamental Attribution Error
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Mastering Conflict • Mining for Conflict • Real-time Permission
Inattention to Results Avoidance of Accountability Lack of Commitment Fear of Conflict • Mining for Conflict Absence of Trust • Real-time Permission • Thomas-Kilman Mode Instrument • Issue Resolution Model
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Relationship Obstacles Environmental Obstacles Informational Obstacles
Issue Resolution Model Individual Obstacles Relationship Obstacles Self-Esteem Knowledge Environmental Obstacles Legacy Event Reputation Values Informational Obstacles E.Q. Physical Company culture Issue definition Opinions Facts Perspectives Skills Mood Style Acceptance Organization Politics Position Experience Style I.Q.
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Achieving Commitment • Commitment Clarification
Inattention to Results Avoidance of Accountability Lack of Commitment Fear of Conflict • Commitment Clarification Absence of Trust • Cascading Communication
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Organizational Clarity
Achieving Commitment – Organizational Clarity Reinforce Clarity Through Human Systems Over-Communicate Clarity Create Organizational Clarity Build and Maintain a Cohesive Leadership Team
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Beyond Behaviors Silos The Five Dysfunctions of a Team
Inattention to Results Avoidance of Accountability Lack of Commitment Fear of Conflict Absence of Trust Silos
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Silos A Crisis
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Silos A Rallying Cry
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Silos A Thematic Goal
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A Thematic Goal • Single • Qualitative • Temporary
• Shared Across the Organization “If we accomplish only one thing during the next __ months, what would it be?”
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Tire Manufacturer Thematic Goal Fix the Tires?!
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Tire Manufacturer Survive - by Re-Establishing Thematic Goal
Credibility Thematic Goal Fix Tires Improve PR Repair Distributor Relations Address Morale Settle Lawsuits Defining Objectives
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Biotech Company Avoid Thematic Goal Complacency Defining Objectives
Improve Performance Management Stretch Goals Streamline Processes Cut Unnecessary Expenses Defining Objectives
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Tire Manufacturer Survive - by Re-Establishing Thematic Goal
Credibility Thematic Goal Repair Distributor Relations Defining Objectives Improve PR Address Morale Settle Lawsuits Fix Tires Standard Operating Objectives Revenue Expenses Production Levels Market Share Customer Satisfaction
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Tire Manufacturer Survive - by Re-Establishing Thematic Goal
Credibility Thematic Goal Repair Distributor Relations Defining Objectives Improve PR Address Morale Settle Lawsuits Fix Tires Standard Operating Objectives Revenue Expenses Production Levels Market Share Customer Satisfaction
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What is your Thematic Goal?
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Avoidance of Accountability
Embracing Accountability Inattention to Results Avoidance of Accountability Lack of Commitment Fear of Conflict • Team Effectiveness Exercise Absence of Trust • Meetings!
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Inattention to Results
Focusing on Results Inattention to Results Avoidance of Accountability Lack of Commitment Fear of Conflict • Team #1 Absence of Trust • Meetings!
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Contextual Structure Content Timing Administrative 5 - 10 minutes
Tactical minutes
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Tire Manufacturer: Real-time Agenda
Survive - by Re-Establishing Credibility Thematic Goal Repair Distributor Relations Defining Objectives Improve PR Address Morale Settle Lawsuits Fix Tires Standard Operating Objectives Production Levels Market Share Customer Satisfaction Revenue Expenses
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Tire Manufacturer: Real-time Agenda
Survive - by Re-Establishing Credibility Thematic Goal Repair Distributor Relations Defining Objectives Improve PR Address Morale Settle Lawsuits Fix Tires Standard Operating Objectives Production Levels Market Share Customer Satisfaction Revenue Expenses
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Contextual Structure Content Timing Administrative 5 - 10 minutes
Tactical minutes (or ad hoc) Strategic 2 - 4 hours Developmental 1 - 2 days
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Meetings Discussion
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