1. Non-Temporary Storage (NTS)
Mr. Robert Hauert, Storage Program Manager (Alt.)
Personal Property Storage Management Office (SMO)
April 8, 2018

2. Agenda NTS Program Overview NTS/SIT Capacity
NTS Peak Season Saturation
SMO Current Projects
Conversion & Abandonment
NTS/SIT Qualifications
SMO Team Map
SMO Contact
Questions

3. NTS Program Overview
USTRANSCOM SMO provides NTS program administration/oversight IAW the Defense Transportation Regulation (DTR)
Supports 117 Military Service Shipping Offices
$300M Annual Spend by Military Services
250M pounds on hand (average)
Tender of Service administration
Unusual Occurrence on-site support
Qualifications NTS/SIT
Facility inspections NTS/SIT
Rates

4. NTS/SIT Capacity NTS Capacity SIT Capacity 946 NTS Tenders of Service
1270 NTS Storage Facilities
SIT Capacity
2240 SIT Storage Facilities

5. NTS Peak Season Saturation
NTS Peak Season Saturation Areas
Minot ND
Great Falls MT
Colorado Springs – Denver CO
Jacksonville – New Bern NC
Rock Island IL
Leavenworth KS
Monterey CA

6. SMO Current Projects NTS Handbook NTS Rates NTS Saturation Rates
Currently under SJA review
Provides detailed information to NTS TSPs.
NTS Rates
SJA has determined posting NTS rates visible to all TSPs is not an acceptable practice.
SMO is creating a new NTS TSP rate listing which would delete TSP rates but still provide TSPs with their TDL ranking amongst other TSPs.
NTS Saturation Rates
Saturation rates offered by NTS TSPs with capacity outside of the effected area will be evaluated based on Items 3 & 7 (drayage in & out). Consideration based on capacity and distance.
When saturation rates are approved, the Special Rate Modification will be in effect until September 30, of that peak season.

7. Shipment Conversion & Abandonment
Shipping Office notify Service Member of storage entitlement expiration
NLT 30 days before termination (SIT)
NLT 90 days before termination (NTS)
Shipping Office sends second notice via electronic or regular mail to last known address
NLT 20 days before termination
NLT 75 days before termination (NTS)
Shipping Office requests assistance from member’s unit or personnel office
NLT 15 days before termination
N/A for NTS
Shipping Office requests assistance from Service locators using member name, SSN, DODID, rank/grade and/or last duty station
NLT 10 days before termination
NLT 60 days before termination (NTS)
Shipping Office sends final notice to last know address by mail with delivery confirmation; confirmation is printed/documented
NLT 45 days before termination (NTS)
Government Role: Defense Transportation Regulation Part IV, Chapter 406
If contact is not made by expiration date, shipping office terminates shipment; warehoused property is subject to the Servicemembers Civil Relief Act and applicable state, local, and bailment laws and regulations.
~85% = Warehouses with converted shipments
~69% = Members w/ converted lots who cannot be contacted
~20 months = Average age of non-paid shipments
~7% = Warehouses occupied by converted shipments
**metrics based on non-scientific poll of 150 warehouses by International Association of Movers**

8. Abandoned Property
Problem Statement: Abandonment of property contributes to capacity issues, increased costs and negative social media reactions to auctioning of property.
SMO working with USTRANSCOM Personal Property Leadership & Military Service HQ to standardize conversion process.
Goal – Copy of SCRA letter included in conversion package
Revised DTR Chapter 406 language under review

9. NTS/SIT Qualifications
Warehouse Pre-Award Survey
Checklist
ISO & Flood data
Physical Inspection
Conditional Approvals (SIT Only)
NTS TOS Pre-Award Survey
Financials
Rates
TOS Approval

10. SMO TEAM MAP Storage Management Office Team Map South East Team/
North East Team
Western Team
South East Team
Central Team

11. SMO Contact SMO Western Team Central Team Northeast Team
Phone (800) / (618)
Fax (618)
Western Team
Central Team
Northeast Team
Southeast Team

12. Wrap Up
Questions