1. Professional Employment Standards 1.01 PP3

2. Honesty Fair or straightforward conduct
being respectful of people, their possessions, and yourself
Knows right from wrong
Is truthful and reports any errors truthfully

3. Empathy
Being able to identify / understand another person’s feelings, thoughts and situations
Able to imagine how it would feel to be in another’s circumstances
Be able to effectively communication

4. Dependability Ability to be trusted or relied upon Arriving on time
Performing all chores
carefully & on time
Maintain good attendance record
Able to work independently

5. Willingness to Learn
Be willing to learn
and adapt to changes

6. Patience
Be tolerant and understanding,
learn to control your temper

7. Acceptance of Criticism
Be willing to accept criticism and learn from it.

8. Enthusiasm
Enjoy your work and
display a positive attitude

9. Self-Motivation The ability to begin or follow through with a
task without constant
direction.

10. Tact The ability to say or do the kindest or most fitting thing
in a difficult
situation.

11. Competence Being qualified and capable of performing a task.
Never does anything that he or
she is not trained to do

12. Responsibility
Being willing to be held
accountable for your
actions.

13. Discretion
Using good judgment in
what you say and do

14. Team Player
Individual willing to work with a group to reach a common goal.
Desires a positive outcome

15. In closing
Each of these characteristics and attitudes must be practiced and learned.
Some take more time to develop than others.

16. Personal Appearance Good Health:
The state of being vigorous and free from bodily or mental disease.
dependent upon person

17. Professional Appearance
creates a positive impression and fosters professionalism.
Always wear visible name badge
Cover Tattoos

18. Professional Attire Nails: Clean Short and free of snags Polish free
Natural

19. Professional Attire Hair Clean Brushed Long hair should be
off of collar and pulled
back .

20. Professional Attire Jewelry:
Small hoops or studs in ear lobes – one pair only
Second hand watch
Always clarify organization policy

21. Professional Attire Shoes Clean and supportive
Provide protection (closed toe/heel)
Clarify facility policy

22. Professional Attire
Makeup
Natural
Enhance beauty

23. Personal Hygiene Be free from offensive body odors – bad and good
Good oral hygiene
cleanliness

24. Professional Attire Uniform Abide by organizational policy Clean Neat
Wrinkle free

25. Professional Appearance
First impressions do count
You should always dress appropriately
Someone is always watching you