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Health Literacy: from concept to improving consumer outcomes

Published byTamsyn Austin Modified over 6 years ago

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Presentation on theme: "Health Literacy: from concept to improving consumer outcomes"— Presentation transcript:

1 Health Literacy: from concept to improving consumer outcomes

2 My experience with health literacy
Family RN/Discharge Planner Chair of TEHS Health Literacy Committee

3 Accreditation National Standards

4 What is Health Literacy?

5 Health Literacy Environment
Way Finding Printed Communication Oral Exchange Technology Audit tools gaps action plan - resources, guidelines

6 Becoming a Health Literate Organisation
Policies Champions Staff training Monitoring CQI

7 Shared decision making
Health Literacy Consumer Understanding Improved health outcomes Empowerment Participation in care Shared decision making

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