1. Review for Exam 2

2. Chapter 8 TPS Transaction processing systems
Innovative IT applications
E-commerce
Internet
Extranet
Intranet

3. Chapter 9 DSS What is a DSS? DSS Components Other Types of DSS
Group DSS

4. Chapter 10 Data Management
Typical data problems
Database
The DBMS
Distributing data
Data warehousing
Data mining

5. Chapter 11 AI What is AI? What is an ES? When to use an ES
Differences between ES and DSS

6. Chapter 12 Planning for IT and Systems
Strategic IT Planning
IT Planning Dilemma

7. Chapter 13 IT Economics IT Organization IT Productivity IT Benefits
Data Center Economics

8. Chapter 14 Analysis and Design
Reasons for Change
System Development Life Cycle (SDLC)
Prototyping
Rapid Application Development (RAD)
Object Oriented Development
End User Development

9. Chapter 15 Administration
Chief Information Officer
IS Department and End Users
Control & Security
Contingency Management