1. OPEN HERITAGE A Vision for Participatory Cultural Engagement
ECCC Armchair Discussion
Open Science
February 27, 2017

2. – Museums Act CANADA AGRICULTURE AND FOOD MUSEUM
CANADA AVIATION AND SPACE MUSEUM
CANADA SCIENCE AND TECHNOLOGY MUSEUM
“To foster scientific and technological literacy throughout Canada by establishing, maintaining, and developing a collection of scientific and technological objects, with special but not exclusive reference to Canada, and by demonstrating the products and processes of science and technology and their economic, social and cultural relationships with society.”
– Museums Act

4. DELIVERING ON OUR MANDATE
Engagement central to our vision
We engage through Participatory Heritage

5. tRADITIONAL STEWARDSHIP OF KNOWLEDGE BREAKING DOWN
Historically, museums have provided “expert” interpretation of public history
Traditional institutional authority is challenged
Digital disruption and social media have transformed expectations

6. CHANGING EXPECTATIONS
Citizens expect participation and engagement
External engagement driving new information management requirements
Industry moving towards open innovation while public service waits
Customers
and partners becoming part
of content
ecosystem
Demand for direct access
Mobile access anytime, anywhere

7. DIGITAL CITIZENSHIP Institutions must work with world around them
Conscious decision to be relevant to and engage with constituents
Shared authority
A bias toward action

8. PARTICIPATORY HERITAGE
Digital provides the opportunity to create a new type of heritage mandate: participatory heritage
Open Innovation
Multiple
voices
Open
Dialogue with citizens
Crowdsourcing
Shared authority

9. VISION Be global leader in participatory heritage
Committed to Government of Canada’s agenda for openness and transparency
Provide open access to research and information assets, in keeping with mandate to develop a national collection and foster knowledge
Provide access to knowledge we hold in trust for all Canadians
Share information holdings on the principle of “open by default”

10. OUR SUITE OF OPEN INITIATIVES
Data
Open Heritage
Open
Archives
Open Innovation
Collection
online
Library
Catalogue

11. OPEN HERITAGE
Key aspect of how we are tackling Digital Citizenship

13. OPEN HERITAGE PORTAL
documents.techno-science.ca

14. OPEN HERITAGE USER STORIES: RESEARCHER
As a student researcher, I can find the story behind a museum acquisition, providing unique insights for my research thesis.

15. OPEN HERITAGE USER STORIES: CURIOUS CANADIAN
As a Curious Canadian, I can discover the internal information holdings of the museum, allowing me to dig deep into my passion for technology.

16. OPEN HERITAGE USER STORIES: TEACHER
As a teacher, I can discover educational resources that are under development, so I can contact the museum and help shape what will be of value for my classroom.

17. OPEN HERITAGE USER STORIES: EXHIBITION PLANNER
As an exhibit planner, I can see the projects the museum is working on, so I can plan early to bring the exhibition to my science centre.

18. OPEN HERITAGE USER STORIES: AUTHOR
As an author, I can draw upon information that has never been published, allowing me to make Canadian stories of innovation more accessible for everyone.

19. EXECUTION TACTICS PORTAL PROVIDING ACCESS TO KNOWLEDGE ASSETS
Foundation for Open Innovation; Launch as a pilot project
LEVERAGING TECHNOLOGIES ALREADY IN PLACE AT CSTMC
Information Management foundation (CSTMC’s robust implementation of GC Docs — GoC standard IM platform)
Closely manage culture change
BUILD ON AND EXPAND NETWORK OF PARTNERS
Corporate, Government, and Academic

20. Platform for SCIENCE COMMUNICATION

21. GLOBAL LEADER Leading in participatory engagement
First national museum to release collection data as open data, engage in national hackathons
Crowdsourcing Innovation Canada 150 digital storybook
Library and archival records online and syndicated in “WorldCat”
First national museum on Google Cultural Institute
September 2016 – World’s first open by default public service institution

22. FOUNDATION FOR EXECUTION
Continue to develop and nurture a digital culture
Relevance: connect with human stories
Engage in today’s world
Museum as a platform for innovation
Acceptance of failure / small bets
National partnerships
Agile execution
Robust platforms
Transparency
Sharing what we’ve done and how it works
Engage
Empower
Connect

23. PARTICIPATORY HERITAGE WILL BE DISRUPTIVE
Participatory heritage is the future for the next decade, and digital citizenship is how we will get there
Making information open and available is key
Culture change

24. THANK YOU Brian Dawson Chief Digital Officer bdawson@techno-science.ca