1. Dutch electric vehicles user experiences
Nazir Refa – Data Manager
Dutch electric vehicles user experiences

2. How to reach the 1M target?

3. Survey setup & objective
Survey recipients
Respondents
Response rate
1300 EV users
199 PHEV users
22%
87 FEV users
Hoge response rate

4. Socio-demographics Typical EV user is: well educated middle age male
high income

5. EV drivers are positive about solar, wind and self driving cars
SOLAR BECOMES CHEAPER THAN COAL
WIND BECOMES CHEAPER THAN COAL
SELF DRIVING CARS WITHIN 10 YEARS
WANT TO OWN SELF DRIVING CARS

6. EV drivers: pioneers & environmentally friendly people
PIONEER IN NEW TECHNOLOGIES
ENVIRONMENTALLY FRIENDLY PERSON

7. Why EV? Being technologically innovative & low fixed costs
BEING TECHNOLICALLY INNOVATIVE
LOW FIXED COSTS (E.G. TAXES)

8. EV drives ‘nicer’ and the sound of gasoline cars is neither missed or needed
EV DRIVES ‘NICER’ THAN GASOLINE CAR
MISS THE SOUND IN THE EV
SHOULD WE EQUIP EVS WITH WARNING SOUND?

9. Owners of FEVs promote & recommend their vehicles more frequently
I ALLOW OTHERS TO TRY MY EV
I RECOMMEND EVS TO OTHERS

10. PHEV owners are less satisfied with the battery range
THE RANGE OF MY CURRENT EV IS …

11. EV drivers demand an average battery range of … km?
Average: 375 km

12. EV drivers ‘get’ Smart charging but demand ‘overruling’
I WANT TO BE ABLE TO ‘OVERRULE’
SMART CHARGING AVOIDS OVERLOADING
SMART CHARGING STIMULATES RENEWABLES

13. Fast charging increases the range but it will not replace ‘slow’ charging points
FAST CHARGING REPLACES PUBLIC CHARGING
FAST CHARGING INCREASES THE RANGE OF EVS
OFTEN FAST CHARGING INSTEAD OF HOME/WORK

14. NEXT STEPS

15. Thanks for your attention!
Nazir Refa