1. Developing L&D Content for Performance Impact
10 Steps – Adapted from the PACT Processes for MCD – Modular Curriculum Development
Conduct an Analysis of the Performance
Conduct an Analysis of the Enabling Knowledge/Skills
Define the Learning Objectives & Lessons
Define the Application Exercises
Determine the Need for Demonstrations – or Not
Define and Chunk the Information
Develop the INFOs-DEMOs-APPOs
Conduct an Alpha Test
Conduct a Beta Test/ Pilot Test
Revise & Release
Analysis
Design
Develop
Pilot-Test
Revise & Release
Guy W. Wallace Pursuing Performance EPPIC Inc

2. Developing L&D Content for Performance Impact
Once the Project Plan Has Been Approved
by a Project Steering Team…
Assemble a Team of Approved Master Performers
for the Conduct of the 10 Steps Across the 6 Phases
Those 10 Steps might be able to be completed in just 3 meetings – if the content is fairly simple and templates are available for use.
More meetings may otherwise be required. As always – It depends.
Guy W. Wallace Pursuing Performance EPPIC Inc

3. Developing L&D Content for Performance Impact
1. Conduct an Analysis of the Performance
Facilitate a Team of Master Performers to…
Define the Target Audience and their incoming K/Ss and the variances
Create a Model Of Performance indentifying the Outputs & Measures, Tasks & Measures, Roles & Responsibilities, Typical Gaps & Probable Causes.
Guy W. Wallace Pursuing Performance EPPIC Inc

4. Developing L&D Content for Performance Impact
2. Conduct an Analysis of the Enabling Knowledge/Skills
Facilitate a Team of Master Performers to…
Systematically Derive the enabling Knowledge/Skills required to Perform the Tasks to Produce the Outputs to meet the Measurement requirements of the various Stakeholders.
Guy W. Wallace Pursuing Performance EPPIC Inc

5. Developing L&D Content for Performance Impact
3. Define the Learning Objectives & Lessons
Facilitate a Team of Master Performers to…
Define all of the Learning Objectives given the Performance data and enabling K/S data identified previously.
Determine the number of Lessons needed
Guy W. Wallace Pursuing Performance EPPIC Inc

6. Developing L&D Content for Performance Impact
4. Define the Application Exercises
Facilitate a Team of Master Performers to…
Define the APPOs, the Application Exercise(s), needed to develop Performance Competence, with increasing difficulty and/or dealing with different aspects/issues typical of the authentic Performance Context the Performers will face back on the job.
Guy W. Wallace Pursuing Performance EPPIC Inc

7. Developing L&D Content for Performance Impact
5. Determine the Need for Demonstrations – or Not
Facilitate a Team of Master Performers to…
Determine the need for and then if appropriate, the number of DEMOs, the Demonstrations, needed to prepare the learners/Performers for successful participation in the Application Exercises.
Guy W. Wallace Pursuing Performance EPPIC Inc

8. Developing L&D Content for Performance Impact
6. Define and Chunk the Information
Facilitate a Team of Master Performers to…
Sort and sequence and then group all of the Performance data and K/S data into INFO chunks to prepare the learners/Performers for the DEMOs and APPOs.
Guy W. Wallace Pursuing Performance EPPIC Inc

9. Developing L&D Content for Performance Impact
7. Develop the INFOs-DEMOs-APPOs
Facilitate a Team of Master Performers to…
Develop the Content of the APPOs first, and then the DEMOs, and finally the INFOs in a backward chain, keeping the amount of context to the bare bones minimum (so to speak).
* If the Demos will be produced as a video or as an elearning segment – they might be created after Step 8 to avoid expensive ReWork. The same with the APPOs and INFOs.
Guy W. Wallace Pursuing Performance EPPIC Inc

10. Developing L&D Content for Performance Impact
Conduct an Alpha Test
Fix that!
Facilitate a Team of Master Performers to…
Ask other Master Performers to review the INFO, DEMO and APPO Content for their completeness, accuracy and appropriateness and update as necessary.
Repeat these steps if the amount of changes necessary and the risks/costs of performance failure warrant.
Guy W. Wallace Pursuing Performance EPPIC Inc

11. Developing L&D Content for Performance Impact
9. Conduct a Beta Test/ Pilot Test
Facilitate a Team of Master Performers to…
Deliver/Deploy/Use the first iteration of the “Final Product” to a group of other Master Performers and to a group of Target Audience members and conduct extensive evaluations.
The Master Performers can help you “test for” Content Accuracy, Completeness and Appropriateness – but they cannot help you “test/measure” whether Learning occurred.
Guy W. Wallace Pursuing Performance EPPIC Inc

12. Developing L&D Content for Performance Impact
10. Revise & Release
Facilitate a Team of Master Performers to…
Update the INFOs, DEMOs, and APPOs as the Pilot Test Results dictate.
Release the updated Content i/nto the appropriate Deployment/Access/Master Files systems for learner use and for Instructors/Facilitators use and for Content maintenance and version control.
Guy W. Wallace Pursuing Performance EPPIC Inc

13. Developing L&D Content for Performance Impact
10 Steps – Adapted from the PACT Processes for MCD – Modular Curriculum Development
Conduct an Analysis of the Performance
Conduct an Analysis of the Enabling Knowledge/Skills
Define the Learning Objectives & Lessons
Define the Application Exercises
Determine the Need for Demonstrations – or Not
Define and Chunk the Information
Develop the INFOs-DEMOs-APPOs
Conduct an Alpha Test
Conduct a Beta Test/ Pilot Test
Revise & Release
Analysis
Design
Develop
Pilot-Test
Revise & Release
Guy W. Wallace Pursuing Performance EPPIC Inc

14. Developing L&D Content for Performance Impact
These 10 Steps Are Adapted from the PACT Processes for MCD – Modular Curriculum Development – which might follow a CAD – Curriculum Architecture Design effort to create
L&D Paths.
MCD can be conducted without a preceding CAD effort.
Guy W. Wallace Pursuing Performance EPPIC Inc

15. Resources Developing L&D Content for Performance Impact
From 1999
Resources
More on these Phases, Steps and Facilitating the Group Processes
From 2011
Available as a
Paperback or Kindle
Available as a Free PDF, or as a Paperback or Kindle
Guy W. Wallace Pursuing Performance EPPIC Inc