1. Solutions – Oracle’s Story
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Gururaj BS
Senior Director
User Assistance (UA) Development
Oracle America Inc.
July 14, 2018

2. Agenda Activity – 10 minutes Presentation – 30 minutes
Q and A – 5 minutes
Sponsor or Business Owner presents the topics that will be covered. Delete the topics that do not apply

3. Activity – 10 minutes Form 3 groups Complete your activity worksheets
Sponsor or Business Owner explains the problem the project/program is to solve, could give some history or background information.
Remember, to try to engage and energize the team, get them to understand the problem, “feel the pain”.

4. Presentation topics – 30 minutes
Why solutions?
Key audiences
Demo
Solution types
DDIO progression
Sourcing solution content
Challenges to expect
Sponsor or Business Owner presents the topics that will be covered. Delete the topics that do not apply

5. Why solutions?
Everyone produces documentation that describes what a product’s features are and how to use them.
Enterprise customers are always looking for “solutions” to their business problems, and such solutions usually involve multiple products and technologies.
Oracle’s solution project aims to develop and deliver solution blueprints, reference architectures, and design patterns for Oracle Cloud (SaaS, PaaS, and IaaS) to customers via docs.oracle.com.
Sponsor or Business Owner explains the problem the project/program is to solve, could give some history or background information.
Remember, to try to engage and energize the team, get them to understand the problem, “feel the pain”.

6. Cloud Architect/Solution Architect
Key audiences
Sponsor or Business Owner explains the problem the project/program is to solve, could give some history or background information.
Remember, to try to engage and energize the team, get them to understand the problem, “feel the pain”.
Cloud Architect/Solution Architect
Implementer
Developer
DevOps

7. Demo Demo Oracle Solutions
Sponsor or Business Owner explains the problem the project/program is to solve, could give some history or background information.
Remember, to try to engage and energize the team, get them to understand the problem, “feel the pain”.

8. Solution types based on lifecycle stages
Our solutions are of 4 key types:
Design - Addresses architectural approaches, reference architectures, architectural diagrams, design approaches, decision trees, and design considerations and guidance.
Develop - Focuses on implementation details and source code for some development aspects.
Integrate - Provides procedures for enterprise integration, including data, process, and UI.
Operate - Provides Standard operating procedures (SOPs), lifecycle-management activities, such as back-up/restore, disaster recovery, security, system setup, monitoring, diagnostics, performance, stability, clone, data migration.
Sponsor or Business Owner explains the problem the project/program is to solve, could give some history or background information.
Remember, to try to engage and energize the team, get them to understand the problem, “feel the pain”.

9. DDIO progression
Solution candidates must demonstrate a clear progression from one life cycle stage to the next, with the following expectations:
Each solution in the Design category has a peer in the Develop, Integrate, or Operate category.
Each solution in the Develop category has a peer in the Design category; it can have peers in the Integrate and Operate categories. Develop solutions usually include code samples.
Each solution in the Integrate category has a peer in the Design or Develop category; it can have a peer in the Operate category. Develop solutions usually include code samples.
Each solution in the Operate category has a peer in the Design, Develop, or Integrate category.
Sponsor or Business Owner explains the problem the project/program is to solve, could give some history or background information.
Remember, to try to engage and energize the team, get them to understand the problem, “feel the pain”.
Design
Develop
Integrate
Operate

10. Sourcing solution content
Partnered with solution architects or consulting teams involved in designing and implementing solutions for your enterprise customers.
Started building solution content using their patterns “harvested” from their customer engagements.
Defined a process for anyone in the product dev organization (PMs, presales/field engineers etc) to nominate solution candidates.
Created a central steering committee to vet the nominations and recommend taxonomy and metadata values.
Confidential – Oracle Internal/Restricted/Highly Restricted

11. Challenges to expect
Developing solutions is not easy if you don’t have executive sponsorship
Staffing and resourcing model
Feature/function docs are still needed!
Technical ability and skills of solution writers
Maintenance of solution content when products and features keep changing
Environments/sandboxes for testing
Reuse of content from existing publications (product docs) and any refactoring
Confidential – Oracle Internal/Restricted/Highly Restricted

12. Q and A – 5 minutes
Q & A
The core Project/Program Leadership team (Sponsor, Project Mgr(s)/Program Mgr) should field questions from the team members and stakeholders.
Try to keep the group from “starting the work” in this meeting
To draw out questions, ask if everybody clearly understands the goals of the project/program, plans to work the project(s), their role.