1. Property Records and Taxpayer Services Proposed 2019 Budget

2. Exceptional service • Continuous improvement Property Records and Taxpayer Services

3. Exceptional service • Continuous improvement
Property Records and Taxpayer Services

4. Operating Expenditures
Exceptional service • Continuous improvement

5. Full time equivalent
Exceptional service • Continuous improvement

6. Funding
Exceptional service • Continuous improvement

7. Licensing
FastDS
State of MN Licensing and Registration System (MNLARS)
Facilities
Cashiering
Statutory Fees
FTE
Exceptional service • Continuous improvement

8. Customer Service Queuing Improvement
Service prioritization
Form completion
Onboarding and training
Data driven decisions
Funding
$80,000 Department Mission Directed fund
Exceptional service • Continuous improvement

9. Vital Records Marriage license system implementation
Miscellaneous license improvements
Passports
Exceptional service • Continuous improvement

10. Real ID
Exceptional service • Continuous improvement

11. Elections Absentee voting Election Judge Training Centralized Database
OSS system improvements
Additional location
Election Judge Training
Centralized Database
Election Security
Exceptional service • Continuous improvement

12. Future Budget Impact Presidential primary – March 2020
Redistricting – 2022
Absentee/early voting
Primary date
Equipment
Funding
Security
Exceptional service • Continuous improvement

13. Property Records Technology Fund Expenditures Property Records System
Licenses
Maintenance
Image Hosting
Tax System
Hosting
Technology allocations
Aerial Photography
Equipment and other licensing
Exceptional service • Continuous improvement

14. Property Records eRecord Uniform electronic notary act Image Storage
2.7 Million Records
Optical Character Recognition and Robotic Process Automation
100% Statutory turnaround time compliance
Exceptional service • Continuous improvement

15. Assessment Parcel growth New communities Hugo Lake Elmo 2018 2.0 FTE
Licensing and education
Permit import
Exceptional service • Continuous improvement

16. Value Exclusion Programs
Exceptional service • Continuous improvement

17. Property Tax Property Record Information System of Minnesota (PRISM)
Tax forfeited land
Increasing collections
Electronic payments
Legislative impact
Exceptional service • Continuous improvement

18. Property Records and Taxpayer Services
Exceptional service • Continuous improvement