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Exponential Smoothing with Trend Adjustment - continued
Ft = Last period’s forecast + (Last period’s actual – Last period’s forecast) Ft = Ft-1 + (At-1 – Ft-1) or Tt = (Forecast this period - Forecast last period) + (1-)(Trend estimate last period Tt = (Ft - Ft-1) + (1- )Tt-1 PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Exponential Smoothing with Trend Adjustment - continued
Ft = exponentially smoothed forecast of the data series in period t Tt = exponentially smoothed trend in period t At = actual demand in period t = smoothing constant for the average = smoothing constant for the trend PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Comparing Actual and Forecasts
PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Guidelines for Selecting Forecasting Model
You want to achieve: No pattern or direction in forecast error Error = (Yi - Yi) = (Actual - Forecast) Seen in plots of errors over time Smallest forecast error Mean square error (MSE) Mean absolute deviation (MAD) ^ PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Pattern of Forecast Error
Trend Not Fully Accounted for Desired Pattern Time (Years) Error Time (Years) Error PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Forecast Error Equations
Mean Square Error (MSE) Mean Absolute Deviation (MAD) Mean Absolute Percent Error (MAPE) PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Selecting Forecasting Model Example
You’re a marketing analyst for Hasbro Toys. You’ve forecast sales with a linear model & exponential smoothing. Which model do you use? Actual Linear Model Exponential Smoothing Year Sales Forecast Forecast (.9) PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Linear Model Evaluation
Y i 1 2 4 ^ 0.6 1.3 2.0 2.7 3.4 Year 1998 1999 2000 2001 2002 Total 0.4 -0.3 0.0 -0.7 Error 0.16 0.09 0.00 0.49 0.36 1.10 Error2 0.3 0.7 |Error| Actual 0.40 0.30 0.35 0.15 1.20 MSE = Σ Error2 / n = / 5 = MAD = Σ |Error| / n = / 5 = MAPE = 100 Σ|absolute percent errors|/n= 1.20/5 = 0.240 PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Exponential Smoothing Model Evaluation
Year 1998 1999 2000 2001 2002 Total Y i 1 2 4 1.0 0.0 1.9 0.1 2.0 3.8 0.2 0.3 ^ Error 0.00 0.01 0.04 0.05 Error2 |Error| Actual 0.10 MSE = Σ Error2 / n = / 5 = MAD = Σ |Error| / n = / 5 = MAPE = 100 Σ |Absolute percent errors|/n = 0.10/5 = 0.02 PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Exponential Smoothing Model Evaluation
Linear Model: MSE = Σ Error2 / n = / 5 = MAD = Σ |Error| / n = / 5 = MAPE = 100 Σ|absolute percent errors|/n= 1.20/5 = 0.240 Exponential Smoothing Model: MSE = Σ Error2 / n = / 5 = MAD = Σ |Error| / n = / 5 = MAPE = 100 Σ |Absolute percent errors|/n = 0.10/5 = 0.02 PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Tracking Signal Measures how well the forecast is predicting actual values Ratio of running sum of forecast errors (RSFE) to mean absolute deviation (MAD) Good tracking signal has low values Should be within upper and lower control limits PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Tracking Signal Equation
PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Tracking Signal Computation
Mo Fcst Act Error RSFE Abs Cum MAD TS 1 100 90 2 95 3 115 4 5 125 6 140 |Error| PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Tracking Signal Computation
Mo Forc Act Error RSFE Abs Cum MAD TS 1 100 90 2 95 3 115 4 5 125 6 140 -10 Error = Actual - Forecast = = -10 |Error| PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Tracking Signal Computation
Mo Forc Act Error RSFE Abs Cum MAD TS 1 100 90 2 95 3 115 4 5 125 6 140 -10 RSFE = Errors = NA + (-10) = -10 |Error| PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Tracking Signal Computation
Mo Forc Act Error RSFE Abs Cum MAD TS 1 100 90 2 95 3 115 4 5 125 6 140 -10 10 Abs Error = |Error| = |-10| = 10 |Error| PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Tracking Signal Computation
Mo Forc Act Error RSFE Abs Cum MAD TS 1 100 90 2 95 3 115 4 5 125 6 140 -10 10 Cum |Error| = |Errors| = NA + 10 = 10 |Error| PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Tracking Signal Computation
Mo Forc Act Error RSFE Abs Cum |Error| MAD TS 1 100 90 2 95 3 115 4 5 125 6 140 -10 10 10.0 MAD = |Errors|/n = 10/1 = 10 PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Tracking Signal Computation
Mo Forc Act Error RSFE Abs Cum MAD TS 1 100 90 2 95 3 115 4 5 125 6 140 -10 10 10.0 -1 TS = RSFE/MAD = -10/10 = -1 |Error| PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Tracking Signal Computation
Mo Forc Act Error RSFE Abs Cum MAD TS 1 100 90 2 95 3 115 4 5 125 6 140 -10 10 10.0 -1 -5 Error = Actual - Forecast = = -5 |Error| PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Tracking Signal Computation
Mo Forc Act Error RSFE Abs Cum MAD TS 1 100 90 2 95 3 115 4 5 125 6 140 -10 10 10.0 -1 -5 -15 RSFE = Errors = (-10) + (-5) = -15 |Error| PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Tracking Signal Computation
Mo Forc Act Error RSFE Abs Cum MAD TS 1 100 90 2 95 3 115 4 5 125 6 140 -10 10 10.0 -1 -5 -15 Abs Error = |Error| = |-5| = 5 |Error| PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Tracking Signal Computation
Mo Forc Act Error RSFE Abs Cum MAD TS 1 100 90 2 95 3 115 4 5 125 6 140 -10 10 10.0 -1 -5 -15 15 Cum Error = |Errors| = = 15 |Error| PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Tracking Signal Computation
Mo Forc Act Error RSFE Abs Cum MAD TS 1 100 90 2 95 3 115 4 5 125 6 140 -10 10 10.0 -1 -5 -15 15 7.5 MAD = |Errors|/n = 15/2 = 7.5 |Error| PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Tracking Signal Computation
Mo Forc Act Error RSFE Abs Cum MAD TS 1 100 90 2 95 3 115 4 5 125 6 140 -10 10 10.0 -1 -5 -15 15 7.5 -2 |Error| TS = RSFE/MAD = -15/7.5 = -2 PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Plot of a Tracking Signal
Signal exceeded limit Tracking signal Upper control limit + MAD Acceptable range - Lower control limit Time PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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Tracking Signals Forecast Actual demand Tracking Signal
PowerPoint presentation to accompany Heizer/Render – Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J
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