1. Chapter 5 Connecting through Nonverbal Communication
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2. What Is Nonverbal Communication?
Behaviors, symbols, attributes, or objects—whether intended or not—that communicate messages with social meaning are known as nonverbal communication.
We have a tendency to take nonverbal communication for granted.
We spend more of our time communicating nonverbally than verbally.
We often make our daily decisions based on our nonverbal communication.
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3. Characteristics of Nonverbal Communication
Nonverbal communication occurs constantly
Nonverbal communication depends on context
Nonverbal communication is a primary means of expression
Nonverbal communication is more believable
Nonverbal communication is related to culture
Nonverbal communication is ambiguous
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4. Functions of Nonverbal Communication
Complementing
Completes, describes, or accents a verbal message.
Repeating
Expresses a message identical to the verbal one.
Regulating
Controls the flow of communication.
Substituting
Replaces a verbal message with nonverbal signals to exchange thoughts.
Deceiving
Nonverbal cues that purposely disguise or mislead to create a false impression.
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5. Types of Nonverbal Communication
Facial Expressions and Body Movement
Kinesics
Oculesics
Facial expressions
Facial management techniques
Intensifying—exaggeration of reactions to others’ expectations
Deintensifying—understatement of reactions to meet others’ expectations
Neutralizing—avoidance of any emotional expression in a situation
Masking—replacement of one expression with another considered more appropriate
Facial Management Techniques
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6. Categories of Body Movement and Facial Expressions
Emblems
Illustrations
Regulators
Affect Displays
Adaptors
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7. Physical Characteristics
Touch/Haptics
One of the most basic forms of communication.
Categories of touch:
Functional- professional
Social-polite
Friendship-warmth
Love-intimacy
Sexual arousal
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Chapter 5, page 108
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8. Types (Continued) Space Time Paralanguage/Vocalics Silence Proxemics
Intimate Space 0-1 ½ feet
Personal Space 1 ½ -4 feet
Social Space 4-12 feet
Public Space 12+ feet
Territoriality
Time
Chronemics
Cultural differences
Paralanguage/Vocalics
Speech rate
Accents
Articulation
Pronunciation
Silence
Vocal pauses vs. silence
Cultural impact
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9. Artifacts Environment Personal adornments Possessions
Psychological and physical surroundings in which communication occurs
Photo courtesy of Marilyn Shaw
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10. Activity: Star Performer
COPYCAT
CAMEO
HUMDINGER
DANCE
A performer from your team must act like the famous person or character on the card. The performer can talk like the person, but CAN NOT say names of people or places. I’ll pass the card to the performer, then start the timer.
A performer from your team must act out silent clues to get your team to guess the answer on the card, just like charades. I’ll read the hint aloud, pass the card to the performer, and then start the timer.
A performer from your team must hum or whistle with NO LYRICS or GESTURES, the song on the card. I’ll pass the card to the performer, then start the timer.
A performer from your team must dance the famous dance or dance style identified on the card, with no words or music. I’ll read the hint aloud, pass the card to the performer, and then start the timer.

11. Chapter 5
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