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Innovation in Education: Integrating Quality & Leadership in a NP Residency Program
Connie Cowley, DNP, RN, CPHQ, NE-BC Catherine Alexander, DNP, RN Brant Oliver, PhD, MS, MPH, APRN-BC
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Improvement & Leadership: Critical Competencies
Improvement is a required, and critical part of nursing education Leadership is necessary for improvement Little guidance on the best ways to teach
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The Gap Leadership education Improvement education Taught in isolation
Application versus didactic Complexity not addressed
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Current State of Clinical Education
Clinician Leader Improver
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The Goal Clinician Improver Leader
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Veteran’s Administration Nursing Academic Partnership – Graduate Education
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An Integrated Approach For NP Residents
Residents will build their QI competence AND personal leadership skills synergistically through leading an improvement project
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Clark’s Learning Design Framework
Curricular Design Clark’s Learning Design Framework Authentic Leadership Constructivist Learning Theory Deming’s SOPK
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Deming’s System of Profound Knowledge
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Clark’s Learning Design Framework
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Systems in Healthcare Macrosystem - External Macrosystem - Internal
Mesosystem Clinical Microsystem Patient-Practitioner Patient self-care
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Authentic Leadership
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Leadership in Systems Leader – External Macrosystem
Leader – Internal Macrosystem Leader - Mesosystem Leader - Microsystem Leader - Patient Personal Improvement leader Clinician leader
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Application 1 year program Session Format: Individual Coaching
8 sessions each with 4 combined sessions, 2 hours each Combined sessions 3 hours Session Format: Review/reflect, new content/info/theory, practice plan next steps Individual Coaching Pre-Work
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Integration of QI & Leadership
Improvement Find an opportunity Organize a team Clarify current knowledge Understand variation Select a change
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Integration Leadership Improvement Foundational knowledge
Find something to improve Integrate knowledge Organize a team
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Foundational Knowledge
Leadership Strength Finders Reflective practice Organizational culture Quality History of healthcare improvement Improvement frameworks Something else
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Example Joint Session – Organize a Team
Review/ reflect Status of “O” & “C” Elevator speech of Aim Discuss articles and lead group discussion Content Barriers in organizing a team, and barriers to overcome Introduction to Kotter’s Change Theory Practice Role play inviting people to the team Role play first meeting (Practice facilitation skills) Next Steps Plan the team meeting (invite, schedule, agenda, space)
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Evaluation Overall Rating of Seminar Assignment Completion
Leadership – 4.88 Improvement – 4.75 Assignment Completion Selecting improvement, prioritizing, aim statements, Strength Finders, Barrett’s Value Assessment Tool
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Evaluation
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Evaluation “Guest speakers were great”
“Maybe more time for next steps” “The weekly calls are helpful” “I felt pushed and supported at the same time”
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Next Time… More time for “next steps” More joint sessions
Less time between QI sessions Add VA Transformational Coaching course More expert speakers More role play Journaling throughout Improve measurement plan
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Future Directions Academic – Practice Partnerships Academia Practice
Foundation for future competency DNP-PhD partnerships Finding faculty & harnessing experts Practice Leadership support Engage front-line staff Match the training to the task – complexity Academic – Practice Partnerships
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PPP
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