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Wheel of Fortune, Wheel of Disruption or Wheel of Reinvention

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Presentation on theme: "Wheel of Fortune, Wheel of Disruption or Wheel of Reinvention"— Presentation transcript:

1 Wheel of Fortune, Wheel of Disruption or Wheel of Reinvention
Wheel of Fortune, Wheel of Disruption or Wheel of Reinvention? Issues affecting Federal Loan Servicing and Collections Scott Miller, Pennsylvania Higher Education Assistance Agency Randy Kamm, Collection Quotient Consulting NCHER Annual Convention Charleston, SC June 4-6, 2018

2 James "Vanna" Bergeron, NCHER
WHEEL OF FORTUNE? WHEEL OF DISRUPTION? WHEEL OF REINVENTION? WHEEL OF FORTUNE? WHEEL OF DISRUPTION? WHEEL OF REINVENTION? WHEEL OF FORTUNE? WHEEL OF DISRUPTION? WHEEL OF REINVENTION? WHEEL OF FORTUNE?  Your Host and Moderator: James "Vanna"  Bergeron, NCHER WHEEL OF DISRUPTION? WHEEL OF FORTUNE? WHEEL OF REINVENTION? WHEEL OF DISRUPTION? WHEEL OF FORTUNE? WHEEL OF REINVENTION? WHEEL OF DISRUPTION? WHEEL OF FORTUNE? WHEEL OF REINVENTION? WHEEL OF DISRUPTION?

3 Servicing & Collection
Account Capacity Role of Services Default Aversion Fed Fiscal Interest RFP or Option Next Generation Rehab Fee New Litigation? Diversify Revenue Congress IDR vs Rehabs Collaboration Pricing Model Future of PCAs? ED Leadership Subcontracting Wild Card! Borrower Issues Dept of Treasury UR Procurement ED Servicing & Collection tekhnologic

4 L e t ’ s M a k e S t u d e n t L o a n s G r e a t A g a i n !
Wheel of Fortune, Wheel of Disruption, or Wheel of Reinvention? L e t ’ s M a k e S t u d e n t L o a n s G r e a t A g a i n ! Main Game Board To edit this slide: Type in your letters (in all caps) in the boxes where you want them, and then DELETE the boxes with the [-] you won’t be using. You need to delete all the layers until you see the green board underneath. Then type in your category. How to use this slide during gameplay: This is the main board for this round. After looking at the board and receiving the category, the first player spins the wheel, and then guesses a letter. The player receives the amount of money shown on the wheel for every correct letter they can guess. They keep guessing until they miss a letter. Then it is the next person’s turn to spin, and guess. In the show, players can only guess vowels by “buying a vowel” guess. For every vowel a player guesses, $250 is deducted from their score. How to operate this slide during gameplay: You must REMEMBER where each letter is located on the board. When a player guesses a correct letter, click on all the places on the board where that letter is located. If the player guesses incorrectly, hit the “incorrect” icon, and move on to the next player. Have the next player spin then come back here and guess a letter. National Council of Higher Education Resources / 2018 Annual Convention / Charleston, SC / June 2018

5 Wheel of Fortune, Wheel of Disruption, or Wheel of Reinvention
Wheel of Fortune, Wheel of Disruption, or Wheel of Reinvention? Issues affecting Federal Loan Servicing and Collections Thank You for your Participation! Scott Miller Randy Kamm Senior Vice President and Director of Federal Relations Pennsylvania Higher Education Assistance Agency (PHEAA) Principal Collection Quotient Consulting National Council of Higher Education Resources / 2018 Annual Convention / Charleston, SC / June 2018

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