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The Kronos In Touch® Terminal Employee Training

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1 The Kronos In Touch® Terminal Employee Training

2 What is the Kronos InTouch Terminal?
The terminal is like an Automated Teller Machine (ATM). It helps you: Get the information that you need, when you need it View and manage your own information, including Request time off View and approve timecard View accrual balances View current and future schedules Cancel meal deductions English Français Español Add Punch Delete Punch Cancel Meal Deduction Review Punches View Accruals View Schedules View Timecard Approve Timecard

3 How to use the terminal Indicator Lights Green indicates that the terminal successfully read a badge Red indicates that the terminal did not successfully read a badge Yellow indicates that the terminal is receiving power Badge Slot/Proximity Reader May be a bar code, magnetic stripe, or proximity reader English Français Español Soft Keys Press soft keys to perform transactions such as labor transfers Add Punch View Accruals Delete Punch View Schedules Cancel Meal Deduction View Timecard Navigation Keys Use these like cursor keys to move within fields and menus on the display Review Punches Approve Timecard

4 How to swipe a badge Our terminal uses badges with a bar code or magnetic stripe: Hold the badge so that the bar code or magnetic stripe is facing the badge reader Swipe the badge through the reader from top to bottom If the punch is successful, the terminal emits a tone and the indicator light flashes green English Français Español Add Punch View Accruals Delete Punch View Schedules Cancel Meal Deduction View Timecard Review Punches Approve Timecard

5 How to enter a personal identification number on a numeric keypad
If you will enter an ID (Wildcat ID, this starts with the number 8) instead of using a badge: English Français Español Punch Review Punches View Schedule Press the keypad icon to access the Badge ID screen. Enter the ID. Press Enter.

6 Navigating the Kronos InTouch Terminal

7 Support for multiple languages
You can use the terminal in the language of your choice English Français Español View Timecard View Accruals View Schedule Approve Timecard Remove Punch Cancel Meal Review Punches Add Punch

8 Support for multiple languages
To select a soft key, press the corresponding icon English Français Español View Timecard View Accruals View Schedule Approve Timecard Remove Punch Cancel Meal Review Punches Add Punch

9 Support for multiple languages
Use the left and right arrows to access multiple pages The indicator on the bottom lets you know how many pages are available, and what page you are currently viewing English Français Español View Timecard View Accruals View Schedule Approve Timecard Remove Punch Cancel Meal Review Punches Add Punch

10 Reviewing company messages
Your organization may display important messages in the Messages area English Français Español Welcome to Kronos! View Timecard View Accruals View Schedule Approve Timecard Remove Punch Cancel Meal Review Punches Add Punch

11 Accessing tasks Tasks with multiple steps will have steps listed
Tasks with multiple steps may have up and down arrows Babson, Mildred May 2014 Leave Type Vacation Steps Comment Personal May 21, 2014 Step UP/DOWN

12 Reviewing the terminal status icons
There are various icons that identify the status of the terminal English Français Español Add Punch Remove Punch Cancel Meal Review Punches View Timecard View Accruals View Schedule Approve Timecard Welcome to Kronos! Operating on Battery Backup Low Disk Space Network Communication Error Global Home Override System Maintenance Required Global non-Home Override

13 Using the Soft Keys

14 Call Back(Stand by) Press the Call Back soft key.
Swipe your badge or enter your Wildcat ID. Press ENTER. The terminal responds with a message. English Español Français Callback Transfer with Comment Cancel Meal Request Time Off View Timecard View Accruals Justify Missing Time Approve Timecard Callback 1 Fri Jan , 1:00 PM

15 Transfer with Comment (typically students)
Press the Transfer with Comment soft key. Swipe your badge or enter your Wildcat ID. Accept or change the comment code. To change the comment, you must know the correct code number. English Español Français Callback Transfer with Comment Cancel Meal Request Time Off View Timecard View Accruals Justify Missing Time Approve Timecard Transfer with Comment Job Transfer - 1 140 170 90 230 (Continued)

16 Transfer with Comment (Continued) (Student)
Accept or change the job transfer. To accept the job that is displayed, press Review, and then proceed to next step. To select a different job, press the LIST soft key. Select a job from the list, and then proceed to next step. Review the transfer data. When finished, click Submit. Review the approval message. Job Transfer - 1 140 Receptionist 140 Receptionist Receptionist 1 Wed Jan , 11:15 am

17 Request Time Off Press the Request Time Off soft key.
Swipe your badge or enter your Wildcat ID. To see your available balances, click Time Balances. When finished, click Close. English Español Français Callback Transfer with Comment Cancel Meal Request Time Off View Timecard View Accruals Justify Missing Time Approve Timecard Request Time Off Personal Sick Vacation 16 80 124 (Continued)

18 Request Time Off (Continued)
Optionally, press the comment code. Use the arrows on the right to scroll through comments. You must know the code number. Press the Leave Type code. Use the arrows on the right to scroll through the codes. Select the From and To dates. Request Time Off | Adams, Julie Comment Code: 140 Approved Leave Type: 150 Child Care 160 Training Request Time Off | Adams, Julie Request Time Off | Adams, Julie Jan 2014 201 Personal Request Time Off Comment Code: 140 Comment Code: 140 202 Sick Leave Type: Leave Type: Personal 203 Vacation 204 Jury (Continued)

19 Request Time Off (Continued)
Enter the Hours/Day using the keypad. When finished, press Enter. Review the information. When finished, press Submit. During peak wall terminal usage Leave requests will not be accepted. Request Time Off | Adams, Julie Hours/Day: Comment Code: Leave Type: From Date: To Date: Hours /Day 140 Approved 201 Personal 1/16/2014 To1/20/2014 8:00 Leave Type: Personal From Date 1/16/2014 To Date: 1/20/2014 Hours/Day:

20 View Accruals Online Press the View Accruals soft key.
Swipe your badge or enter your Wildcat ID. Accruals information appears. If necessary, use the up and down arrow keys to scroll through the data. Please note accruals are estimated, true balances are on HRIS. English Español Français Callback Transfer with Comment Cancel Meal Request Time Off View Timecard View Accruals Justify Missing Time Approve Timecard View Accruals | Adams, Julie View Accruals - 1 Vacation Sick Personal 160:00:00 80:00:00 0:00:00

21 View Timecard Online Press the View Timecard soft key.
Swipe your badge or enter your Wildcat ID. English Español Français View Time card Callback Transfer with Comment Cancel Meal Request Time Off View Timecard View Accruals Justify Missing Time Approve Timecard (Continued)

22 View Timecard Online (Continued)
To select a time period, press the soft key that corresponds to the period of time for which you want to view timecard information. If there is no information to show, a message tells you this. If information is available, the timecard appears. To scroll, use the up and down arrow keys. View Timecard | Adams, Julie View Timecard | Adams, Julie

23 Justify Missing Time Press the Justify Missing Time soft key.
Swipe your badge or enter your Wildcat ID. Select the exception you want to justify. Use the arrows to scroll through if there are multiple exceptions. English Español Français Callback Transfer with Comment Cancel Meal Request Time Off View Timecard View Accruals Justify Missing Time Approve Timecard Justify Missing Time Justify Missing Time | Adams, Julie (Continued)

24 Justify Missing Time (Continued)
Select the duration pay code for this exception from the list of pay codes. Use the arrow keys if necessary. Note: Pay Codes with an asterisk require a manager’s approval. Justify Missing Justify Missing 1:30 1:30 1:30 2 *MT-Absence 1:30 *MT-Training (Continued)

25 Approve Timecard Online
Press the Approve Timecard soft key. Swipe your badge or enter your Wildcat ID. To select a time period, press the soft key that corresponds to the period of time you want to approve. English Español Français Callback Transfer with Comment Cancel Meal Request Time Off View Timecard View Accruals Justify Missing Time Approve Timecard Approve Timecard Approve Timecard | Adams, Julie

26 Approve Timecard Online
If there is no information to show, a message tells you this. Otherwise, the timecard appears. If you have not yet approved the timecard, the Approve option appears. To approve the timecard, press Approve. The message Timecard successfully approved appears. Approve Timecard | Adams, Julie Approve Timecard Previous Pay Period Timecard successfully approved. Name: Adams, Julie 1/13/2014, 4:49PM

27 View Messages Press the View Messages soft key.
Swipe your badge or enter your Wildcat ID. The terminal responds by displaying information. English Español Français Read Messages Read Messages SUPERUSER Timecard Approval 1/13/2014 3:15 PM

28 View Messages Touch the message to view its content.
To delete the message, press the Delete soft key. SUPERUSER Timecard Approval 1/13/2014, 3:15 PM This is a friendly reminder to approve your timecard before close of business today. Thank you.

29 Rejected Punches

30 Error reading badge data
Error message number is [NGT 01-1] Possible reasons for this error: You may not have swiped the badge properly. Try again. If you are swiping correctly and continue to see this error, the quality of the badge may be the problem. Contact your system administrator.

31 Unknown home employee Error message number is [NGT 06-2 ({failureCode})] Possible reasons for this error: You are a new employee and your information has not been sent to the terminal yet. Contact your system administrator. Refer to the message number and the provide the failure code. You recently replaced your badge. Your new badge number has not been sent to the terminal yet. Contact your system administrator.

32 Punch rejected Error message number is [NGT 04-1 ({failureCode})]
Possible reasons for this error: You entered a punch earlier than what your schedule permits (109). You entered a punch later than what your schedule permits (110). Your punch interpretation rule has not been sent to the terminal. Contact your system administrator (102). Unscheduled IN punch (108). The terminal does not have a valid schedule for you; see your system administrator. Refer to the message number and the provide the failure code.

33 Clocking in on the Kronos website (URL)

34 Accessing the Navigator
You are required to have an established user name and password. If your organization chooses to use Kronos authentication, you can also use the security features that are provided in the application. Always end your work session by clicking the Sign Out link, located in the top left corner of the Navigator: Clicking Close (x) without first logging off might leave your connection to the application open, allowing unauthorized people to view and edit information (Continued)

35 Accessing the Navigator (Continued)
Log on to Workforce Navigator_WFC If you forget your password, click Forgot Your Password? Reference: Logging in and signing out job aid

36 Navigating the Navigator
What is a Navigator? A user interface that allows you to access, view, and modify time and labor data through a web browser Configured to reflect responsibilities and tasks for specific roles Available workspaces, widgets, and alerts as determined by your organization Reference: Navigating the navigator job aid (Continued)

37 Navigating the Navigator (Continued)
B C D E F Active Bar: Displays active workspace. Name/Sign Out: Identifies the user who is signed into the application and a link to sign out. Home workspace: Includes widgets to execute common tasks related to your job responsibilities. Maximize/Restore icon: Click to maximize the applicable widget. Click again, to change the widget back to its original size. Gear icon: Within each widget there is a gear icon where you can set preferences, promote a widget (if in secondary position), or close a widget (to move it back to the Related Items pane, if applicable). Related Items pane: Contains widgets for related tasks. To open a widget within the Related Items pane in your home workspace, simply click and drag the widget to the workspace. To open a widget in the Related Items pane in a new window, click the widget link. Open widgets are grayed out and available widgets are in bold. Secondary Widget: Secondary widgets provide helpful, summarized details. You can change a secondary widget to a primary widget to complete a task or view more details within the widget. Primary Widget: Depending on the configurations of the home workspace, you may have more than one widget within your home workspace. If that is the case, one of those widgets will be the primary widget, which is where all work is completed and details are displayed. G H Active Bar A Maximize/restore D Secondary widget G Name/Sign Out B Gear icon E Primary widget H Home workspace C Related Items pane F

38 Using the My Calendar widget
View your schedule by day, week, or month Time off: Submit time-off request Review time-off details Retract time-off request The My Calendar widget can appear as a primary or secondary widget, or be located in the Related Items pane: You can only perform tasks if the widget is in the primary position The widget in secondary position shows summarized details If Workforce Scheduler is installed, employees might be able to submit open shift and shift swap requests. Reference: Using the My Calendar widget job aid

39 Using the Timestamp widget
Perform tasks while the widget is in the primary and secondary position: Punch in and out Perform job transfer Perform labor account transfer Reference: Navigating the timestamp job aid

40 Punching in and out Records time through the Timestamp widget
Keep track of your worked hours Multiple punches are interpreted as alternating in and out punches: First punch of the day is assumed to be an in punch Second is assumed to be an out punch Reference: Punching in and out job aid

41 Leave requests on the Kronos website (URL)

42 Benefits of employee self-service for requesting leave
My Leave Requests features allow you to: View and manage your leave requests quickly and easily Submit requests for leave Cancel requests for leave Submit requests for additional leave time and cancel requests for additional leave time Review leave case information

43 Viewing your accrual information
Use the My Accruals tab to view your accruals data This information can help you assess the accrued time that you have available and how it might be affected by your request for leave time Remove this slide if your organization does not provide the accruals tab in employees’ home workspaces.

44 Accessing the My Leave Requests widget
In your home workspace, select My Leave Requests from the Related Items pane You might need to modify the instructions for accessing the My Leave Requests widget if your organization chooses a different configuration.

45 Navigating the My Leave Requests widget
F G H A E C B In My Leave Requests, use the calendar options to control the leave information that that you want to be displayed in the widget Person & Id: View your name and ID number. A Time Period: Select the time period you want to be displayed in the leave calendar area. E Apply: Click Apply after selecting a new time period to display those dates in the widget. F View Width options: Click an option to show weekly, monthly, or multiple months dates displayed in the leave calendar area. G Leave calendar area: View leave case details in a calendar format here. H Refresh : Click to refresh the calendar data after submitting a leave request or making a change to a leave request. B This slide shows the top section of the My Leave Requests widget where you see the Leave calendar indicators and selection options. The time period selected here determines which leave cases are displayed at the bottom of the widget (shown on the next slide). Day Detail: Select one or more days in the leave calendar area and then click to review leave and schedule details for the selected days. C Legend: Click to view information about how the text colors and fonts indicate leave case information in the leave calendar. D (Continued)

46 Navigating the My Leave Requests widget (Continued)
B C In the View My Leave Cases area of the My Leave Requests widget, select options to perform leave tasks and to view information for leave cases that are open during the time period that you selected in the calendar. This slide shows the bottom section of the My Leave Requests widget where you work with requests for leave cases. Requests: Select items in this list to perform leave-related tasks. A Leave case information grid: Review information about your leave cases for the time period selected in the calendar. B Detail View: In a selected leave case, click to display more columns of leave-related information. C

47 Using the View My Leave Cases Detail View
B Use the My Leave Cases Detail View to see more information about a leave case Leave case information grid: Review the expanded columns of information for the leave case that you selected in View My Leave Cases. A Return: Click to return to View My Leave Cases. B

48 Performing employee self-service for requesting leave key tasks
Description Job Aid Request leave You can submit a request for a new leave case from My Leave Requests. Requesting a new leave case Request additional leave time and then cancel the request When you need to extend your leave time, you can submit a request for additional leave time for an open leave case from My Leave Requests. You can also cancel a request for additional leave time. Requesting and canceling a request for additional leave Cancel a leave request If you have submitted a request for leave and later learn that you do not need to take the leave, you can cancel your request for leave from My Leave Requests. Canceling a leave case request You might need to modify the table, depending on which job aids you will provide to your employees.

49 Tracking self-service requests for leave
You can track the status of your leave case requests in My Leave Requests. You can track the approval status of your leave case requests in My Leave Requests. Case status Description Submitted You have submitted the request to your manager. You can cancel the request at this point, if necessary Retracted You or your manager has canceled the request. Open Your leave case request is being managed as an open leave case. Closed Your leave case is no longer active. Approval status Description Pending You have submitted the request to your manager. You can cancel the request at this point, if necessary Approved Your manager has approved the request. Your leave case request is being managed as an open leave case. Denied Your manager has rejected your leave case request. Closed Your leave case is no longer active. You might need to modify the table, depending on which status values have been implemented for your organization.

50 Questions?


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