1. …and differentiation can still be achieved by improving features …
Internet Banking Strength of Asia Pacific Regional Banks
80%
National Australia Bank
Hang Seng Bank
HDFC Bank
HSBC Philippines
HSBC
DBS Bank
ANZ Bank
60%
Siam Commercial Bank
China Merchants Bank
ICICI Bank
Bank of China
UTI Bank
UOB Bank
Public Bank
BPI Bank
Bangkok Bank
Krung Thai Bank
UBP Bank
Taishin Bank
Transactional (%)
40%
Kasikorn Bank
Maybank
Citibank Philippines
Chinatrust Bank
Kookmin Bank
Banco De Oro
20% 0% 0%
20%
40%
60%
80%
100%
Administrative(%)
Control
India
Thailand
Philippines
Taiwan
China
Australia
Korea
Source: Asian Banker Research