1. EU Directive 2002/58/EC
Directive on privacy and electronic communication
Applies to the processing of personal data in connection with the provision of publicly available electronic communications services in public communication networks in the EU

2. Articles of the Directive
Article I: Scope and Aim
Article II: Definitions
Article III: Services concerned
Article IV: Security –assure a level of security appropriate to the risk presented
Article V: Confidentiality of communications—member states to put in place national legislation—they shall prohibit listening, tapping, storage, or other kinds of interception or surveillance of communications nor the related traffic data by persons other than users without the consent of the users concerned

3. Article VI: Traffic data—processed as necessary to provide service and then erased; user given right to withdraw consent at any time
Article VII: Itemized billing—right to receive non-itemized bills
Article VIII: Caller ID—blocking to be available free of charge

4. Article IX: Location data other than traffic data—user consent required unless they are made anonymous
Article X: Exceptions—dealing with Caller-ID for tracing nuisance calls and for emergency calls
Article XI Automatic call forwarding—ability to stop it from a third party

5. Article XII: Directories – not being included, verifying, correcting or withdrawing personal data shall be free of charge
Article XIII: Unsolicited communications – need prior consent