1. GET IT NOW: FIVE YEARS LATER
Stephanie J. Adams Annual Conference of
Electronic Resources Librarian The Ohio Valley Group of Technical Services Librarians Tennessee Tech University May 15, 2018

2. Tennessee Tech University
Nationally recognized public university located in Middle Tennessee
Full Time Equivalent Enrollment: 9,019 (Undergraduate: 8,428; Graduate: 591)
Faculty: 676 (including non-tenure track and adjunct)
Carnegie Classification: R3 doctoral university, moderate research activity (as of 2016)
Top 3 Undergraduate Programs by Enrollment: Mechanical Engineering, Nursing, Basic Business
Top 3 Graduate Programs by Enrollment: MBA, Engineering, Curriculum & Instruction

3. What is Get It Now?
Document delivery service from Copyright Clearance Center
Average article cost: $30
Participating publishers: 131*
Available in a mediated or unmediated model (81% of institutions use mediated)
Works with link resolvers: Ex Libris SFX, Ex Libris Alma, ProQuest 360 Link, WTCox Journal Finder, OCLC Line Resolver, EBSCO
Safeguards to control usage: spending limit, specific domains, maximum # orders per user, duplicate order blocking
*Get It Now – Participating Publishers:

4. Results of Study
The old way (journal subscriptions) was unsustainable
Could not afford all journals needed by faculty
Consistently paid for articles that were not being used (80% unused)
Cancelled titles with cost per use >$30
Cut $250,000 in journal subscriptions, carry over savings
Budgeted $100,000 annually for Get It Now
See Bates, D. K. (2013). Individual article purchase: Catching the wave of the future, or getting pounded on the reef. Proceedings of the Charleston Library Conference.

5. Angelo & Jennette Volpe Library Materials Budget By Fiscal Year
*FY18 is a projection as of March 31, 2018

6. Print and eJournal Spending by Fiscal Year

7. Our Implementation: Then (2013)
Unmediated
Available to faculty and graduate students only (honor system)
Discovery service: Summon, Google Scholar
Link resolver: SFX
Available as a service (user choice between ILL and GIN)
No charge to patron
Only delivered addresses
Marketing through library liaisons and word of mouth

8. Get It Now As A Service (Summon/SFX)

9. Get It Now As A Service (Summon/SFX)

10. Get It Now As A Service (Summon/SFX)
Restricted addresses.

11. Article Spending By Fiscal Year

12. Average Price Per Article
Article Prices By Fiscal Year
Fiscal Year
Average Price Per Article
Price Range
2014
$25 $
2015
$18 – 45, $61
2016
$26 $
2017
$31
$18 – 63, $98
2018
$29
2018 data up to end of February

13. Get It Now As An Electronic Collection (Alma/Primo)
Usage exploded because it appeared as full-text (service does not) so people weren’t self-selecting out AND it appeared when we had it in other databases. Since they weren’t opting out, the honor system was violated more often.

14. Get It Now As An Electronic Collection (Alma/Primo)
109 CCC Get It Now Electronic Collections available in Alma.

15. Fast Facts 4,034 article requests since September 2013
Most popular publishers by request: Elsevier (56%), Springer (11%), followed by Wiley, Taylor & Francis, SAGE
Articles are from <10 different publishers in a typical year
(56 in the anomaly year)
Departments with the highest use: Curriculum & Instruction, Chemical Engineering, Mechanical Engineering, Nursing, Chemistry

16. Get It Now Requests: Patron Status
Without Anomaly (FY17) Year
With Anomaly (FY17) Year
The large number of unknowns in FY17 is due to the unavailability of patron information since it wasn’t collected in a timely manner.

17. Time To Delivery Fiscal Year Average Delivery Time
% Delivered in <10 Minutes
2014
1.5 hours
30%
2015
2.6 hours
27%
2016
1.9 hours
74%
2017
4.5 hours
52%*
2018
0.5 hours
49%
*Includes only 15% of articles in October. No delivery times available for remaining 85%.
CCC average 2.6 hours.

18. Our Implementation: Now
Mediated with 1 business day fulfillment
Available to faculty and graduate students only (controlled by Alma user groups)
Discovery service: Primo, Google Scholar
Link resolver: Alma (embedded)
Available as a service (user choice between ILL and GIN)
No charge to patron
Only delivered addresses
Advertised in Tech Times (daily campus newsletter) when service resumed in August 2017
Checked twice per day during the week. No one checks at night or on weekends. There is a service for each publisher that must be activated under General Electronic Services. Create rules in the display logic (hide from user group: undergraduate students and hide if full-text exists).

19. Get It Now As A Service (Alma/Primo)
Must use the “expand beyond my library” facet. This is our default.

20. Get It Now As A Service (Alma/Primo)
MUST BE SIGNED IN FOR THIS TO APPEAR. Otherwise, you will see NO HOLDINGS FOUND. Lower usage since the change to a service in Alma/Primo because of the login. Summon with SFX didn’t require a login to see this as an option.

21. Get It Now As A Service
Mediated using the Get It Now Add On in ILLiad.

22. Moving Forward
Maintain access to Get It Now as a service (mediated) for faculty and graduate students
Continue to emphasize ILL as free, cost associated with GIN
Make additional eJournal cuts for calendar year 2019
Discuss possible configurations of GIN in Alma/Primo that would allow TTU to return to unmediated use
Last bullet point: only if faculty complains or we have technical problems.

23. References
Bates, D. K. (2014). Collection budget management and individual article purchase [PowerPoint slides]. Retrieved from s?key=zg2CPTNmLc8NTFGK
Bates, D. K. (2013). Individual article purchase: Catching the wave of the future, or getting pounded on the reef. Proceedings of the Charleston Library Conference. Retrieved from
Boudreau, C., & Raimondi, J. of Copyright Clearance Center (2018, March 20). Phone interview.

24. Questions?