1. Digits-2-Digits

2. Welcome and Introduction
Describe the D2D Initiative
Explain the onboard process to use D2D services
Orient usage of the following DRAFT D2D informational materials posted on the VAi2 website:
D2D Executive Summary
D2D Data Transfer Agreement (DTA)
D2D Interface Control Document (ICD)
Web Service Definition Language (WSDL) Specification
Document Schemas
Sequence Diagrams

3. Alleviate the Claims and Intake Process
Digits 2 Digits
System to System Paperless Claims Submission
Accredited
Partner VA
[NEXT SLIDE] Productivity/Quality Chart
Alleviate the Claims and Intake Process

4. Claims Management Systems
A large percentage of Veterans claims are submitted and managed by VSOs, State and County Veteran Departments
Many of these VA business partners have claims management systems built by third-party vendors that perform the following:
Capture, process, store, and manage VA and Non VA forms
Track and manage the large volume of Veterans claims

5. Establish Claim and Upload
The D2D Transformation Eliminate Paper and Reduce Cost and Time
Current Paper Model
Accredited Partner VA
Capture
Print
Post
Receive
Re-Key
Scan and Upload
Future Digital Model
Accredited Partner VA
Capture
Submit
Receive
Validate
Establish Claim and Upload

6. The D2D Vision
D2D will be a generalized data delivery service (like FedEx®) that will enable ANY VA accredited partner to submit digital data captured in ANY VA Form together with associated attachments directly from an authorized partner system to a VA system.

7. VA Products Multiple entry channels tailored for each audience type
Submit
Manage
Track
Processes medium to large claim volumes
Has a CMS system
Process VA and NON VA Veteran claims
Manage and report on their customers
Accredited
Partner
D2D
SEP
SEP
Small claim volumes
Submit one at a time
No CMS system
Accredited
Partner
SEP
SEP
SEP
eBenefits \ VDC
Veteran
Individual claims
eBenefits \ VDC
eBenefits \ VDC

8. D2D Architecture
Accredited Partner
VA Gateway
VA Middleware
VBMS

9. D2D Technical Highlights
D2D schema inherits the National Information Exchange Model (NIEM) core schema to satisfy VA reuse policies for standard compliance and reusability
Simple Object Access Protocol (SOAP) web services is the communications mechanism to operate between the Accredited Partner system and the VLER Gateway
VLER Gateway is currently operational for other VA products (i.e., Disability Benefit Questionnaires (DBQs))
Web Services to integrate to VBMS to ingest D2D data and attachments
Work to do:
Build the D2D Orchestration service to manage the receipt, ingestion, and confirmation of form data and attachments received from Accredited Partners
Modify the Accredited Partner claim management systems to send form data and attachments to the D2D Orchestration service via the VLER Gateway

10. Digital Signature Device Design Option
Based on Retail Store model
Signature attached to Signature block on form
Form and Signature saved as PDF and sent with digital data
Accredited Partner clicks the “Send to VA” button
STEP 2
STEPS When Accredited Partner selects the “Send to VA button “ the following occurs:
The form data is packaged and sent through D2D
The form and signature is converted to a PDF and sent as an attachment through D2D
The Attachment is uploaded to the Veterans efolder
STEP 1
Accredited Partner fills in 526 EZ with Veteran
Veteran and Accredited Partner sign on Device
Accredited Partner saves Form and Signature 1
VBMS System 2
Veterans
Signature
Signature block
Veterans Signature 4 3
Send to VA

11. Onboard process

12. Onboard Accredited Partners
Accredited partners will onboard and connect to the VA VLER Gateway to submit claims and attachments
The Onboarding process includes the following activities:
Security setup such as firewall configuration and access
Testing server to server connectivity
End-to-end testing
Education and training in the D2D service
Agreements and certifications - ensure MOU and DTA are executed prior to onboarding

13. Onboard Process 12 Accredited Partner VA Exchange Digital Certificates
Add Accredited Partner IP address to VA Firewall
Test connectivity
Conduct End-to-End Testing
Accredited Partner VA
Accredited Partner
IP Address 3 4 1 2
SSL Certificates
VA Firewall
VA Gateway
Orchestration
VBMS and CORP 12

14. Accredited Partner Deployment Lead (APDL)
One Accredited Partner Deployment Lead (APDL) appointed per organization
The APDL appointed by the Accredited Partner will be VA’s primary point of contact (POC) for all subsidiaries of that organization during the development, implementation, and operations of D2D
Key Responsibilities:
Serve as claims management system(s) subject matter expert (SME) for the organization
Serve as a D2D champion
Serve as primary POC for D2D Operations Group
Evaluate Accredited Partner site readiness
Collect and submit feedback to D2D Operations Group to help improve the D2D service
Serve as an onsite resource during deployment
Liaise with D2D Operations Group to understand system issues, new releases, and planned milestones and communicates to site
Understand and communicate D2D technical changes to end users and claims management systems vendors
Share lessons learned among the Accredited Partner community

15. Open Issues and Discussion
Description
VA Form Signature Capture
Consider a signature device at each Accredited Partner location to capture Veteran’s signature required for VA Forms
Power of Attorney (POA)
How to synchronize sending Forms and 526
Evidence Documentation “Partitioning”
How to capture the pertinent sections of evidence that are associated with a claim request
526 Form Submission Peaks
What is the monthly submission cycle?

16. DRAFT Informational Materials

17. DRAFT D2D Informational Materials
The following draft materials are located on the VAi2 website under the D2D Initiative header:
D2D Executive Summary – provides a descriptive overview of the D2D Initiative, as well as the business and system requirements for the VA information technology teams to build out the technical components that will transmit data to the respective VA systems
D2D Data Transfer Agreement (DTA) – specifies the technical and security requirements of the interconnection and is required to authorize a claims management system to interface with D2D. Also plan to require a Memorandum of Understanding (MOU) that captures the business relationship guidelines for D2D
D2D Interface Control Document (ICD) – describes the software interface between external Accredited Partner claims management systems and the internal D2D Electronic VA Form Ingestion service. It describes the operations (or transaction types), data transfers, and communication methods of the service interface supported by the D2D Electronic Form Ingestion application. It includes the following:
Sequencing Diagrams – illustrates  the D2D process flow for sending, receiving, and processing electronic submissions  of VA Forms and attachments
Web Service Definition Language (WSDL) Specification – describe the operations exposed by the D2D web service