1. ICT impact : Society
Information technology and its effect on behaviour
Measurement of ICT in the economy and understanding ‘impact’
Human input to build ICT infrastructure, and to exploit it

2. Innovation in the economy requires change in behaviour
ICT impact : Society
Innovation in the economy requires change in behaviour
Why and how does technology change behaviour?
more interesting things to do and to buy
cheaper substitutes to achieve the same objectives
more convenient ways to live

3. Effects of ICT on behaviour
ICT impact : Society
Effects of ICT on behaviour
opportunities for more interactions
‘co-tasking’, social equivalent of productivity growth
does Moore’s Law work for people, or are there limits to speed of information acquisition?
should we be analysing time use more intensively ?

4. Business productivity driven by:
ICT impact : Society
Business productivity driven by:
investment in information infrastructure
involving more people in direct use of IT
more use of communications
greater use of e-transactions
Are there ‘social equivalents’?

5. Effects of ICT on geographical barriers to interactions
ICT impact : Society
Effects of ICT on geographical barriers to interactions
communities of interest rather than of proximity
work to people rather than people to work …. not in London!
but global markets for ICT enabled skills
impacts on those without skills, are they excluded?

6. Is a ‘differently social’ society stable and sustainable?
ICT impact : Society
Is a ‘differently social’ society stable and sustainable?
how will we measure progress to make it effectively inclusive
are the challenges of stability, sustainability important between communities as well as within them?
WSIS emphasis on skills for access
which aspects of behaviour should we focus on measuring?