1. Detailed Instructions
How to File an E-Claim
Detailed Instructions

2. Welcome to the Member Hub
Welcome to the Member Hub. This is where you can access all information related to your plan benefits and services. There are 3 main sections here – My Plan, My Claims and Get Care.

3. How to File an E-Claim
Click on File a new e-claim to begin the process.

4. You will then need to fill in some basic information regarding the services.

5. Next fill in some information regarding you and your plan.

6. Then fill in some information regarding the provider.

7. Now you will see a summary of the information you just entered
Now you will see a summary of the information you just entered. You can click edit to make any changes.

8. Don’t forget to attach the receipt showing you paid!

9. Now you just need to agree to the terms and provide an electronic signature.

10. Your e-claim has now been processed.