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iGo: Electronic Applications
Steve Schreiber
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What is iGo?
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How do I access iGo? Insurance applications (electronic)
Home insurance tools applications (electronic)
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How do I access iGo? From within the traditional forms engine
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How do I access iGo? From within the term quote engine
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What do the different options mean?
Explanation Wet Signature Required? Abbreviated Application Need to Order Paramed? Paper Forms You select PDFs to complete or print. Yes No E-App You are able to complete the forms online and submit for e-signature. Drop Ticket You complete an abbreviated application online.
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What is the difference between drop tickets and tele apps?
There is no difference. The iGo system calls all abbreviated app processes “Drop Tickets”
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Why do some drop tickets have an “explanation box” next to them?
The explanation box references the name the insurance carrier calls its process:
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Submitting an Application
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Select the product you will be writing
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Begin completing the application
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Fields in yellow are mandatory
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✓ or ? Completed fields will have a green check mark
Incomplete fields will have a red question mark
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At any point you may stop and return to a paper application
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At any point you may stop and return to a paper application
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iGo uses reflexive questioning
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Your application will be deemed in good order
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You will “lock” the application from future changes
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You can then begin the signature process
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You may then choose from “e-signature” and wet signature
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If you choose e-signature you will be prompted for information
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You can then send the e-signature instructions to the client
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What happens after the email to the client is sent?
The is sent to the client The client will sign the document with last 4 of SSN
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FHC can then monitor the case until its completion
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If you opt for “wet signature” you review the completed pdf for accuracy
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You can then preview the document
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You then certify that you have reviewed the paperwork and move forward
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You will then print off the forms to sign
The words “iGo Status – Locked” will show up on the application to indicate to the carrier that the application has been through the iGo process
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What happens after “wet signature”?
The completed application is submitted to FHC via Treeno, mail or fax and is processed normally
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Thank you!
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