1. Quintum Technical Training
Presents
VoIP GATEWAY
Installation
and
Configuration
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Quintum Technical Training

2. Introduction
The goal of this presentation is to provide the viewer with the knowledge, skills and tools required to install and configure the Quintum® Analog and Digital VoIP Gateways into Microsoft’s® Response Point™ System. This presentation assumes the viewer is trained in the operation of Response Point™.
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Quintum Technical Training

3. Sections Overview of the Response Point™ System and VoIP Gateways
Installation and configuration of the Analog VoIP Gateway
Installation and configuration of the Digital VoIP Gateway
Upgrading Gateway Firmware
Troubleshooting the VoIP Gateway
Review of the Digital Services from a Provider
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4. Overview of the Response Point™ System and VoIP Gateways
Section I
Overview of the Response Point™ System and VoIP Gateways
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5. Overview of Response Point System
Response Point ™ (RP) SIP phones
Local Area Network
Analog Gateway
Analog phones, Fax, or modems
PSTN
Response Point™ Base Unit
Analog trunk lines
PSTN
Digital Gateway
T1/E1/PRI
Windows XPe +
SIP/RTP +
VoIP Gateway
PC running RP™ Administrator software
The basic Response Point System consists of the following components:
Hardware
-Response Point Base Unit (Syspine, Aastra, or D-Link) installed on the Local Area Network (LAN)
-Response Point IP phones (depending on vendor) installed in-line with the user’s PC LAN connection (daisy-chained) or on a separate LAN port
-Tenor Analog Gateway provides connectivity to legacy analog phones, fax machines and modems.
-Tenor Digital Gateway provides connectivity to Public Switched Telephone Network (PSTN) via T1 or E1 service from provider.
Management Software
-Response Point Administrator is the system configuration Graphical User Interface (GUI). It is installed on an administrative computer.
-Response Point Assistant is the end user’s management tool (GUI) installed on the users computer.
Installation and configuration is relatively simple for the non-technical user. The Base Unit is able to discover (detect and identify) Response Point phones and Tenor gateways attached to the network. Analog gateways are “plug and play” ready and are installed as a “phone” to the RP system. Digital gateways are installed as a “service” to the RP system and require the use of a configuration wizard for other than T1 ISDN PRI NI2 connections.
Response Point handles most PBX functions i.e., call forwarding, hold, call transfer, Forwarding, conferencing, and voic to .
PCs running RP™ Assistant software
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Network Router
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6. Overview of VoIP Gateways
Analog (FXS/FXO) VoIP Gateway
Auto-discovered by Response Point™
Plug and Play installation
Can support up to 8 analog trunks or analog devices e.g., phone, fax, or alarm systems (modems)
Number of FXS/FXO ports determined by model
Digital (T1/E1) VoIP Gateway
Configured by default for T1 ISDN PRI NI2
Wizard setup for non-T1 ISDN PRI NI2
4 Port FXS VoIP Gateway
Connects up to 4 analog devices to the LAN. The Response Point administrator recognizes each Gateway as a “Phone” and each port will be recognized as a “User”.
T1/E1VoIP Gateway
Connects the Response Point System to the PSTN to support full or fractional T1/E1 service. The Response Point Administrator recognizes the Digital Gateway as a “voice service”.
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7. Installation and Configuration of the Analog VoIP Gateway
Section II
Installation and Configuration of the Analog VoIP Gateway
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8. Analog VoIP Gateways
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9. Installation of Analog VoIP Gateway
Topics
Required components
Cabling and connections
Front panel indicators
Using Response Point™ Administrator for Discovery/Configuration
The following slides will detail the installation and configuration of the 4 Port FXS VoIP Gateway.
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10. Required Components Specific model Analog VoIP gateway
1- RJ45 straight-through LAN cable – grey
RJ11 cables (for FXS/FXO devices) – grey
Power adapter
AC power cord
DB9 RS-232 Serial Cable
All components are included and should be shipped with the Analog VoIP Gateway.
If any parts are missing, please contact your dealer.
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11. Cabling and Connections
Analog Gateway AFM400
(rear view)
CONSOLE
(used for support)
DIAG
Network hub/switch
Phone/fax/modem
Local Telco Trunks
Power adapter
AC power cord
Cabling and Connections
The number of FXO and FXS ports will change according to the model of Gateway.
Phones (FXS)
Insert one end of an RJ11 cable into the leftmost RJ11 PHONE/FXS port.
Connect the other end of the same RJ11 cable into the analog device (e.g. phone, fax, or modem).
Repeat steps 1 and 2 for each analog device (maximum 4)
Trunk lines (FXO)
Insert one end of the RJ11 cable into the first LINE/FXO port (5th RJ11 port).
Connect the other end of the same RJ11 cable into the analog trunk port
Repeat steps 1 and 2 for each analog trunk (maximum 4).
Network
Insert one end (RJ45) of the straight-through LAN cable into the connector labeled LAN at the rear of the gateway.
Connect the other end of the cable into a local network port (see your network administrator).
Power
Plug the AC line cord into the AC power adapter.
Plug the AC power adapter into the connector labeled 12VDC 1.8A at the rear of the gateway.
Plug the AC power cord into an available AC outlet.
Other
The Console connector (DB9) and DIAG button (recessed) located at the rear of the gateway are not used and are for Support purposes only.
NOTE: Port labels vary by product according to product configuration
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12. Front Panel indicators
LAN LEDS
LINK On- Link up
LINK Off- Link down
ACTIVTY Flashing-activity on line
ACTIVITY Off- No activity on line
ANALOG PORTS
Top row LEDS – FXS
Bottom row LEDS - FXO
LED on – port in use
LED off – port available
Status LED
LED on – Power on
LED off – Power off
Front Panel Indicators
From the front view, all analog gateways appear the same.
Located on the front panel of the Analog VoIP Gateway is the Status LED. This is lit when the unit is powered on and is extinguished when the unit is powered-off.
Next, are the LAN LEDs. The LINK LED is only lit when the gateway is connected to the network. The ACTIVITY LED flashes to show any activity on the network.
The ANALOG PORT LEDs display the status of each FXS and/or FXO port depending on the model Analog VoIP Gateway. When an analog device or trunk is in use, the corresponding port LED is lit. The device or trunk is available only when the corresponding LED is not lit.
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13. Response Point™ Analog Gateway Discovery/Configuration
Order of appearance and configuration:
AFG400
AFT800/AFT400
AFR600
AFM400
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14. Simultaneous VoIP Calls
Analog
VoIP Gateway Products
Model
Function
Application
# of Ports
Simultaneous VoIP Calls
AFT800
Trunking
PSTN/VoIP
8 FXO 8
AFT400
4 FXO 4
AFG400
Station Gateway
Connects analog devices to PSTN/IP
4 FXS
AFM400
Multipath Gateway
Connect analog devices
to PSTN/VoIP
4 FXS / 4 FXO
AFR600
& Analog Gateway
PSTN/Analog/VoIP
6 FXO / 2 FXS
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15. Phone vs. Voice Service All FXS gateways are installed as a “Phone”
Please NOTE the following tips…
All FXS gateways are installed as a “Phone”
All FXO gateways are installed as a “Voice Service”
Combined FXS/FXO gateways are installed
as both a “Voice Service” and a “Phone”
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16. Discovery and Configuration AFG400
AFG400 Analog Gateway
-Launch RP GUI
-Login to Response Point™ Base Unit
-Add Phone and assign Users (for FXS ports)
-Confirm Successful Configuration
The Tenor Analog Gateway is loaded with special code before leaving the factory. This code will enable the Tenor to be automatically discovered by the Response Point System
Launch the RP Administrator GUI
Discover and login to the RP Base Unit
Add the Analog Gateway as Phone
Assign users/devices to each port
Confirm successful configuration
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17. Launch RP Administrator GUI
Click here
Launch the Response Point Administrator GUI
Click Start>Programs>Microsoft Response Point Administrator
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18. Discover and Login to RP Base Unit
Select an available Base Unit
Discover Base Unit
In the Base Units found on the network box, select the appropriate RP Base Unit and click Connect.
Or enter the IP address of the Base Unit (see your Network Manager) and then click Connect.
You will be prompted for the administrator’s password.
Or, enter IP address of Base Unit (if known)
Click Connect
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19. Add Phone (Analog FXS Gateway)
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20. Select Analog Gateway
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21. Assign User to each Port
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22. Configure All Phones/Faxes
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23. Name Phone
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24. Wait for Successful Completion
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25. Phone and Users Added Click to continue Tenor Gateway
All 4 ports assigned
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26. Discovery and Configuration AFT800/AFT400
AFT800/AFT400 Analog Gateway
-Launch RP GUI
(Same as previous procedure)
-Login to Response Point Base unit
-Add Voice Services ( for FXO ports)
-Confirm Successful Configuration
The Tenor Analog Gateway is loaded with special code before leaving the factory. This code will enable the Tenor to be automatically discovered by the Response Point System
Launch the RP Administrator GUI
Discover and login to the RP Base Unit
Add the Analog Gateway as Phone
Assign users/devices to each port
Confirm successful configuration
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27. Configuration procedures for the AFT800 and AFT400 are the same
The only difference is the number of available FXO ports
8 or 4?
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28. Add Voice Service (AFT800)
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29. Confirm Service
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30. Select Analog Ports
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31. View AFT800 Ports
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32. Name the Voice Service
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33. Configure Analog Service
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34. Wait for Successful Completion
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35. Review AFT800 Configuration
All 8 FXO ports configured
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36. AFR600 Discovery and Configuration
AFR600 Analog Gateway
-Launch RP GUI
(Same as previous procedure)
-Login to Response Point Base unit
-Add Voice Services ( for FXO ports)
-Add Phone and assign Users (for FXS ports)
-Confirm Successful Configuration
The Tenor Analog Gateway is loaded with special code before leaving the factory. This code will enable the Tenor to be automatically discovered by the Response Point System
Launch the RP Administrator GUI
Discover and login to the RP Base Unit
Add the Analog Gateway as Phone
Assign users/devices to each port
Confirm successful configuration
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37. Add Voice Service (AFR600)
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38. Confirm Analog Service
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39. Select Analog Ports
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40. Analog Ports Configured
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41. Name Analog Gateway
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42. Allow Calls through Analog Service
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43. View Message for Multiple Services
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44. Wait for Successful Completion
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45. Select “Edit Phone”
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46. Confirm Phone
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47. Assign Users to Phone
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48. Select User
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49. Configure all Users
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50. Select User for each port
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51. Continue phone configuration
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52. Name Phone
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53. Wait for Successful Completion
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54. View AFR600 Configuration
2 FXS ports assigned
6 FXO ports assigned
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55. Discovery and Configuration AFM400
AFM400 Analog Gateway
-Launch RP GUI
(Same as previous procedure)
-Login to Response Point Base unit
-Add Voice Services ( for FXO ports)
-Add Phone and assign Users (for FXS ports)
-Confirm Successful Configuration
The Tenor Analog Gateway is loaded with special code before leaving the factory. This code will enable the Tenor to be automatically discovered by the Response Point System
Launch the RP Administrator GUI
Discover and login to the RP Base Unit
Add the Analog Gateway as Phone
Assign users/devices to each port
Confirm successful configuration
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56. Add Voice Service
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57. Confirm Gateway
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58. Configure FXO ports
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59. View All Ports
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60. Name Gateway
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61. View Message for Multiple Services
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62. Wait for Successful Configuration
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63. Edit Phone 1
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64. Confirm Phone 1
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65. Assign User
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66. Configure Additional Users
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67. View Selected Users
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68. Name Phone
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69. Wait for Successful Completion
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70. View AFM400 Configuration
All 4 FXS ports assigned
User assigned to Phone
All 4 FXO ports assigned
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71. Troubleshooting Click to continue Common Symptom/ Problem
Description/Solution
Unit will not power on.
Status LED is not lit.
Check for proper connection of AC adapter into rear panel of Gateway (12Vdc).
Check connection of AC adapter and AC line cord.
Ensure that AC line cord is plugged into working AC power outlet.
Cannot establish communication between Base unit and Gateway
Verify the Gateway is powered on.
Check if Link LED is lit.
Verify the correct RJ-45 cable is connected between Gateway LAN port and Network port.
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72. Troubleshooting Click to continue Common Symptom/ Problem
Description/Solution
Cannot place calls through to PSTN
Verify the Gateway is powered on.
Check all RJ11 plugs for FXO ports at rear of unit..
Ensure that all FXO lines from unit are connected to proper trunk connection.
Check if any FXO port LED is lit.
Review Voice Service configuration using Response Point™ Admin tool.
Cannot receive calls at analog phone or device.
Check all RJ11 plugs for FXS lines at rear of unit are connected to appropriate analog device.
Check if any FXS port LED is lit.
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73. Installation and Configuration of the Digital VoIP Gateway
Section III
Installation and Configuration of the Digital VoIP Gateway
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74. Digital VoIP Gateway DX2030
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75. Installation of Digital VoIP Gateway
Required components
Cabling and connections
Front panel indicators
Discovery/configuration using Response Point™ Administrator
The following slides will detail the installation and configuration of the Digital VoIP Gateway.
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76. Required Components T1/E1 Digital VoIP Gateway
1- RJ45 straight-through cable LAN (grey)
2- RJ45 straight-through cables PSTN (green)
AC power cord
DB9 RS-232 Serial Cable
All components are included and should be shipped with the Analog VoIP Gateway.
If any parts are missing, please contact your dealer.
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77. Cabling and Connections
Digital Gateway
Front View
AC line cord and power switch at rear
T1/E1 to PSTN
(port 1 only)
Network hub/switch
Console
(used for support)
Cabling and Connections (front view)
PSTN
Connect one end (RJ45) of the straight-through cable (green) to port 1 on the front panel of the Digital gateway.
Connect the other end (RJ45) to the local T1/E1 port for connection to the PSTN.
Network
Connect one end (RJ45) of the straight-through LAN cable into the connector labeled LAN on the front of the gateway.
Connect the other end of the cable into a local network port (see your network administrator).
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78. Cabling and Connections (Cont.)
Digital Gateway
Rear View
System
Ground Screw
AC power
Power switch
Cabling and Connections (front view)
Power and Ground
Insert the AC power cord into the AC power socket.
Connect a safety ground cable to the System ground screw.
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79. Front Panel indicators
Digital Gateway- Front view
RESET and DIAG LEDs
(used for support)
LAN LEDS
LINK On- Link up
LINK Off- Link down
ACTIVTY Flashing-activity on line
ACTIVITY Off- No activity on line
Power LED
LED on – Unit power on
LED off – Unit power off
Alert Led
LED on – f ailed diagnostic
T1/E1 Status LEDs
Green: Layer 1 is up
Red: Line not connected
Amber: Receive path error
Amber blinking: Port is offline
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80. Discovery/Configuration
Launch RP GUI *
Login to Response Point Base Unit *
* (as previously covered)
Add Voice Service for T1/E1
If required, Configure DIDs/Caller ID
Configure and name Voice Service
Confirm Configuration
The Tenor Gateway is loaded with special code before leaving the factory.
The following is the order in which the gateway is configured to RP.
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81. Add Voice Service
Click to continue

82. Confirm Gateway ID
Click to continue

83. Configure DIDs if required
Note: If DIDs are not used, simply click Next to continue
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84. Configure Caller ID
Click to continue

85. Name the Service
Click to continue

86. Select Prefix for Voice Service
NOTE: By default prefix is ‘9’, but was already in use by another Voice Service (AFT800)
Click to continue

87. Wait for Successful Configuration
Click to continue

88. View Configuration
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89. DX Gateway Troubleshooting
Common Symptom/ Problem
Description/Solution
Unit will not power on.
Status LED is not lit.
Verify the Gateway is powered on
Check for proper connection of AC Line cord into rear panel of Gateway .
Check connection of AC line cord into known good AC power source.
Cannot establish communication between Base unit and Gateway
Check if Alert LED is lit meaning diagnostic error.
Verify the correct RJ-45 cable is connected between Gateway LAN port and network port.
Check if LAN link LED is lit
Reset Gateway and recheck connection to base unit
No communication to PSTN
Check for green T1 port light
Check status of T1 line with Service provider.
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90. Upgrading Gateway Firmware
Section IV
Upgrading Gateway Firmware
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91. VoIP Gateway Firmware Upgrade
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92. Procedures
IMPORTANT!
The procedures are the same to upgrade the firmware of both Analog and Digital Gateways using the RP Administrator. However, additional procedures must be performed on both the Analog and Digital Gateways after the upgrade process is completed. The following slides will detail the firmware upgrade and the required additional procedures.
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93. Upgrade Procedure Download firmware upgrade file from Quintum website
Save upgrade file to desired location on RP Administrator PC
Launch RP Administrator and perform upgrade on desired Gateway(s)
Confirm successful upgrade of Gateway(s)
Perform additional required procedures
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94. Download Firmware Upgrade File
Locate the Response Point™ Gateway Firmware Upgrades on the Quintum Website
Save the Response Point™ Upgrade (RPU) files to the RP administrator’s PC
For Example:
C:\UpgradeFiles\ResponsePoint
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95. Download and save Upgrade File
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96. Extract Files to folder
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97. Select Upgrade from RP Administrator
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98. Browse to RPU files
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99. Select device for upgrade
This example displays one device
to upgrade i.e., DX2030
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100. Warning and Confirmation
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101. Upgrade in Progress
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102. Upgrade Finished
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103. View Report
Message informs you that additional procedures must be followed!
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104. Additional procedures for Gateway firmware upgrades
Remove the “Voice Service” (Digital or Analog FXO) or “Phone” (Analog FXS) from system using RP Administrator
Use Telnet or Tenor Configuration Manager™ to restore the Gateway to factory default settings
Reboot the Gateway
Add the “Voice Service” or “Phone” back to Response Point™ system
NOTE: The following example shows removal of “Voice Service”
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105. Voice Service Removal
Voice Service removed!
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106. Use Telnet to restore default settings and reboot Gateway
Telnet to IP address of Gateway
Login as “admin” and enter correct password
Type “config” to enter “Configuration mode”
Type “setfactory” and confirm (yes)
To ‘Reboot’ Gateway
Type ‘mai’ to enter “Maintenance mode”
Type ‘mc’ to enter “Master Chassis” mode
Type ‘reset’ to reboot Gateway
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107. Telnet ‘setfactory’
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108. Add back Voice Service or Phone
Add the Voice Service or Phone back using the same procedures as outlined earlier in the presentation
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109. Upgrade Complete!
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110. Configuring T1 for Non-ISDN PRI NI2 Click to continue
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111. T1 Configuration Notes NOTE:
By default, the Tenor Digital Gateway is configured for operation with an ISDN PRI NI2 connection over T1.
If any other T1 configuration (i.e., non-ISDN PRI NI2) is used, the Gateway must be customized using the Tenor Configuration Wizard.
Consult your T1 provider to obtain the required signaling and protocol information.
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112. Configuration Procedure
Non-ISDN PRI NI2
Configuration Procedure
Download Configuration Manager from website
Install Configuration Manager (GUI)
Launch Wizard
Configure T1 Protocol Parameters
Review Configuration
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113. Download Files
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114. Install Configuration Manager (GUI)
After downloading and extracting files, launch Setup
Download the latest CM106
Extract/unzip/decompress files
Double-click on setup.exe to launch the installer
File extracts
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115. Configuration Manager Installation
Simply follow on screen instructions
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116. Configuration Manager Installation (cont)
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117. Configuration Manager Installation (cont)
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118. Configuration Manager Installation (cont)
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119. Configuration Manager Installation (cont)
C:\Program files\Quintum\Tenor Configuration Manager
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120. Launch Tenor Configuration Manager
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121. Discover Tenor Gateways
Select Gateway
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122. Login to Gateway
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123. Wizard launches to configure T1
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124. Configure T1 for ISDN PRI (non NI2)
If ISDN,
Click “Next>”…
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125. Select ISDN PRI Protocol
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126. T1 configured for ISDN
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127. Review Summary and Accept
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128. Configuring CAS over T1
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129. Select CAS Signaling Type
Select the CAS signaling type, for example, “Loop Start”.
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130. Select Loop Start Detection Options
Selections based on
Provider’s information
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131. T1 configured for CAS
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132. Review Summary and Accept
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133. Other CAS options Click to continue These Signaling Types
require no further configuration.
Simply select one.
Click NEXT>
to confirm and accept
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134. IMPORTANT
If the T1 configuration is altered by the provider, the Digital VoIP Gateway configuration must also be changed to match the new T1 parameters. This requires the Configuration Wizard to be started manually
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135. Manual Wizard Launch Click to continue Proceed with T1 configuration
as previously covered
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136. Troubleshooting the VoIP Gateway
Section V
Troubleshooting the VoIP Gateway
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137. T1 Troubleshooting Common Alarms (see LEDs on Front Panel)
Red Alarm - Solid
Yellow Alarm - Solid
Yellow Alarm - Blinking
What to check?
Troubleshooting procedures
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138. Red Alarm LED (Loss of Framing)
Loss of Framing (Red Alarm)
This is a layer 1 alarm meaning that layer 1 or the physical layer of the T1 is not active yet.
What to Check- (see T1 status LED)
Common causes are no cable connection, broken or damaged cable, incorrect cable pin-out (T1 straight versus T1 cross-over), or incorrect configuration for the T1 in terms of framing, line code, and/or CRC
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139. Yellow Alarm LED Yellow Alarm LED
Similar to the Red Alarm, It indicates that the Tenor is receiving framing from the far end connection, but the far end connection is not receiving anything from the Tenor.
What to check- See T1 Status LED
Common causes are broken or damage cable, incorrect cable pin-out, and incorrect configuration of the T1
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140. Yellow Blinking LED Yellow Blinking LED
This alarm indicates that the T1 port is set off-line.
What to check:
Check the DS1 settings from the Tenor Configuration Manager
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141. Review of the Digital Services from a Provider
Section VI
Review of the Digital Services from a Provider
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142. Review of Digital services T1
What is a T1?
CAS vs. ISDN
Technical questions for T1 providers
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143. What is a T1? Click to continue
A T1 is a type of high speed connection that provides a great deal of bandwidth.
T1 lines use copper wire (or fiber) and span distances within and between major metropolitan areas.
A T1 line can carry 24 digitized voice channels at 64Kbps each, or it can carry data at a rate of megabits per second. If the T1 line is being used for phone conversations, it connects into the office's phone system. If it is carrying data it connects into the network's router.
A T1 line can carry about 192,000 bytes per second -- roughly 60 times more data than a normal residential modem. It is also extremely reliable -- much more reliable than an analog modem.
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144. CAS vs. ISDN
Telephony Signaling provides functions such as supervising and advertising line status, alerting devices when a call tries to connect, and routing and addressing information.
Two different standards of signaling information are used for transmission over the T1, CAS and ISDN.
Each standard uses the 24 available channels (64Kbps each) of a T1 in a different way.
Each standard also has various protocols or methods for signaling.
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145. CAS
CAS or Channel Associated Signaling is a form of digital communication signaling that uses voice channels to transmit the signaling information.
From each of the 24 (64Kbps) channels, CAS uses 56Kbps for voice/data and 8Kbps for signaling.
Since “Bits” of each voice channel are reserved for signaling, CAS is also known as “robbed bit” signaling.
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146. CAS Signaling Protocols
The most common forms of CAS signaling are:
Loopstart - a supervisory signal produced by a telephone or PBX in response to the completion of the loop circuit, i.e., taking the phone “off-hook” .
E&M - a type of supervisory line signaling that uses separate leads, called the "E" lead and "M" lead, traditionally used in the North American Telecommunications Industry.
Feature Group D (FGD) - allows pre-selection of the long distance carrier by the end-user. The user either does not dial a carrier code and is connected to their default carrier, or they select a specific carrier by dialing a carrier code.
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147. ISDN
ISDN (Integrated Services Digital Network) is a set of CCITT/ITU standards for digital transmission over ordinary telephone copper wire as well as over other media.
There are two levels of service: the Basic Rate Interface (BRI) intended for the home and small enterprise, and the Primary Rate Interface (PRI) for larger users. We shall focus on the PRI.
ISDN PRI has 24 channels and uses 23 for voice/data and 1 channel for signaling.(T1 uses channel 24 for signaling)
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148. ISDN Signaling Protocols
In the US there are a number of ISDN protocols in use. It is important to find out the exact configuration of the lines beforehand. The following protocols are supported by the Quintum Digital Gateway.
PRI 5ESS - 5ESS is the class 5 ISDN central office circuit switching system developed by AT&T.
PRI 4ESS - 4ESS is the class 4 US AT&T proprietary version of ISDN.
PRI DMS - DMS is a digital circuit-switching standard developed by Nortel Networks.
PRI NI2 - This is the CCITT National ISDN 2 PRI standard.
PRI QSIG - The QSIG protocol provides signaling for Private Integrated services Network Exchange (PINX) devices. It is based on the ISDN Q.931 standard.
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149. Technical Questions for T1 providers
Prior to the installation of the Quintum Digital Gateway into the Response Point™ System, gather the following information from your T1 provider:
1 - The ISDN or CAS switch protocol (connecting to or emulating) e.g., “PRI NI2” or “Loopstart”
2 - The physical configuration of the line
-Framing format
-Line code
3 - The ISDN orientation, Network or User
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Quintum Technical Training

150. SUMMARY
We have covered: - Overview of Response Point™ and the VoIP Gateways - Basic Installation and Configuration of the Analog and Digital VoIP Gateways - Non ISDN PRI NI2 configuration using T1 Wizard - Upgrading of Gateway Firmware - Basic Troubleshooting - Basics of T1 Digital services
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Quintum Technical Training

151. Please review the Response Point™ Support page at:
Thank you for your time!
Quintum Technical Training