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How Chesterfield County provides innovative social services with the latest technology
Created a centralized hub for data and document storage and organization
Provides a wide range of social services to 300,000+ residents
Government
Significantly improved staff experiences with modern, adaptable tools
Challenge
Needed to upgrade outdated technology solutions and improve workplace efficiency to reduce turnover and serve citizens more effectively
Digital Transformation
Replaced disparate, legacy systems with a unified Microsoft Dynamics 365 platform to improve data management, optimize operations, and transform citizen services
Recipient of the Governor’s 2017 Technology Award
Experienced a net savings of $800,000
4th largest county in Virginia
Our vision is to be the leader in providing innovative and exceptional social services. Microsoft Dynamics 365 played a key role in helping us to make significant progress toward achieving that vision.” — Kiva Rogers, Director, Chesterfield County Department of Social Services ‟
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