1. ORGANIZATIONAL BEHAVIOR
S T E P H E N P. R O B B I N S
W W W . P R E N H A L L . C O M / R O B B I N S
T E N T H E D I T I O N
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PowerPoint Presentation by Charlie Cook

2. AFTER STUDYING THIS CHAPTER, YOU SHOULD BE ABLE TO:
Define organizational behavior (OB).
Describe what managers do.
Explain the value of the systematic study of OB.
List the major challenges and opportunities for managers to use OB concepts.
Identify the contributions made by major behavioral science disciplines to OB.
L E A R N I N G O B J E C T I V E S
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3. AFTER STUDYING THIS CHAPTER, YOU SHOULD BE ABLE TO:
Describe why managers require a knowledge of OB.
Explain the need for a contingency approach to the study of OB.
Identify the three levels of analysis in this book’s model.
L E A R N I N G O B J E C T I V E S (cont’d)
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4. What Managers Do Managerial Activities Make decisions
Allocate resources
Direct activities of others to attain goals
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5. Where Managers Work
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6. Management Functions Management Functions Planning Organizing Leading
Controlling
Management Functions
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7. Management Functions (cont’d)
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8. Management Functions (cont’d)
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9. Management Functions (cont’d)
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10. Management Functions (cont’d)
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11. Mintzberg’s Managerial Roles
E X H I B I T
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12. Mintzberg’s Managerial Roles (cont’d)
E X H I B I T
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13. Mintzberg’s Managerial Roles (cont’d)
E X H I B I T
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14. Management Skills
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15. Effective Versus Successful Managerial Activities (Luthans)
Traditional management
Decision making, planning, and controlling
Communications
Exchanging routine information and processing paperwork
Human resource management
Motivating, disciplining, managing conflict, staffing, and training
Networking
Socializing, politicking, and interacting with others
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16. Allocation of Activities by Time
1-2
E X H I B I T
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17. Enter Organizational Behavior
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18. Contributing Disciplines to the OB Field
1-3a
E X H I B I T
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19. Contributing Disciplines to the OB Field (cont’d)
E X H I B I T
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20. Contributing Disciplines to the OB Field (cont’d)
E X H I B I T
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21. Contributing Disciplines to the OB Field (cont’d)
E X H I B I T
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22. Contributing Disciplines to the OB Field (cont’d)
E X H I B I T
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23. There Are Few Absolutes in OB
Contingency Variables x y
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24. Challenges and Opportunity for OB
Responding to Globalization
Managing Workforce Diversity
Improving Quality and Productivity
Responding to the Labor Shortage
Improving Customer Service
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25. Challenges and Opportunity for OB (cont’d)
Improving People Skills
Empowering People
Coping with “Temporariness”
Stimulation Innovation and Change
Helping Employees Balance Work/Life Conflicts
Improving Ethical Behavior
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26. Basic OB Model, Stage I 1-6 E X H I B I T
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27. The Dependent Variablesy x
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28. The Dependent Variables (cont’d)
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29. The Dependent Variables (cont’d)
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30. The Dependent Variables (cont’d)
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31. The Dependent Variables (cont’d)
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32. The Independent Variables
Individual-Level Variables
Organization System-Level Variables
Group-Level Variables
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