1. Welcome!
Overview:This training is the first in a series of trainings to get you prepared and qualified to respond in an emergency.
This orientation course is not intended to be inclusive of everything you need to know, but it is designed to introduce you to the subject and your responsibility as a county employee during an emergency.
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San Luis Obispo County is a safe, healthy, livable, prosperous, and well-governed community.

2. Instructions:
This course is divided into six video segments ranging from two to twelve minutes in length. You may complete the segments in one sitting or as time allows. A ten question quiz (Section 8) is provided at the end of this course to test your knowledge of the subject matter. Quiz results are not recorded, so you must therefore print the certificate and either it to or fax it to Required Training (Section 7) A link to the required Federal Emergency Management Agency (FEMA) training are included in Section 7. Please make a note of this link (or bookmark in your browser); The FEMA courses must be completed within 30 days of your hire date.
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3. Section 1: Introduction
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4. Section 2: What is a Health Emergency?
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5. Section 3: Disaster Service Worker - Overview
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6. Section 4: Disaster Service Worker – Peer Perspectives
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7. Section 5: Emergency Management Systems
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8. Section 6: Training & Lessons Learned
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9. Section 7: Required Training
You are required to take and complete within 30 days:
 IS 100b, Intro to Incident to Command System
 IS 700a, Intro to National Incident Management System
 IS 200b, ICS for Single Resources and Initial Action Incidents (Supervisors and Management Positions Only)
The FEMA course list website link is - make a note of this address, or bookmark in your browser, so you can refer to it after you have completed the orientation.
FORWARD YOUR FEMA COURSE CERTIFICATES LINK TO WHEN COMPLETED
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10. Terms to know:
CHADOC: County Health Agency Department Operations Center
EOC: Emergency Operations Center
FEMA: Federal Emergency Management Agency
ICS: Incident Command System
NIMS: National Incident Management System
OES: Office of Emergency Services
SEMS: Standardized Emergency Management System
SNS: Strategic National Stockpile
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11. Section 8: Quiz
Once you have completed the following Quiz, be sure to click on the link at the end for your "Certificate of Completion".
This certificate needs to be ed or faxed to: Robin Hendry or FAX:
Note: You can either “Print” the Certificate as an Adobe PDF and it or actually print a paper copy of the certificate and then FAX it.
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12. Quiz: Multiple Choice
Which is true of Standardized Emergency Management (SEMS)?
A) It’s specific to California
B) It’s scalable
C) It’s operated by FEMA
D) Both A and B
E) Only C

13. Correct!
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14. Sorry Try Again
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15. Quiz: True/False
2) CHADOC can activate the Strategic National Stockpile?
A) True
B) False

16. Correct!
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17. Sorry Try Again
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18. Quiz: Multiple Choice
3) Which is true of the SEMS Operational Area Level?
A) It includes federal, state and local emergency agencies
B) It includes local governments within a geographical boundary
C) It includes the State Operational Center

19. Correct!
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20. Sorry Try Again
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21. Quiz: True/False
4) During an emergency, all city, county and state employees can be assigned a disaster role that may be different from their day to day responsibilities:
A) True
B) False

22. Correct!
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23. Sorry Try Again
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24. Quiz: Multiple Choice
5) How much water should you store in your emergency kit?
A) Ten (10) gallons
B) At least one gallon per day per person
C) At least five gallons per day per person

25. Correct!
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26. Sorry Try Again
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27. Quiz: Multiple Choice
6) During which of the following events is the Health Agency the lead responding agency?
A) Earthquake
B) Fire
C) Communicable disease outbreak
D) Flood

28. Correct!
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29. Sorry Try Again
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30. Quiz: Multiple Choice
7) The County Health Agency Department Operations Center (CHADOC) has the following responsibilities during an emergency:
A) Manage the Health Agency’s response and resources
B) Communicate and coordinate with medical and health facilities in the county
C) Coordinate with EOC and region for additional resource needs
D) All of the above

31. Correct!
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32. Sorry Try Again
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33. Quiz: Multiple Choice
8) Potential impacts of disasters on public health include the following except:
A) Financial and economic losses
B) Limited access to health care
C) Spread of diseases
D) Increased mental health issues

34. Correct!
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35. Sorry Try Again
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36. Quiz: Multiple Choice
9) All of the following is true about communications in a disaster EXCEPT:
A) The Sheriff’s Department may use Reverse 911 to send automated messages
B) Sending a local fax will be easier than making a local phone call
C) It will be easier to make a long distance phone call than a local phone call
D) Text messages are more likely to go through than a regular cell phone call

37. Correct!
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38. Sorry Try Again
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39. Quiz: Multiple Choice 10) The National Incident Management System is:
A) A Response Plan
B) Only used during large-scale incidents
C) A communications system
D) A nationwide approach to incident management

40. Correct!
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41. Sorry Try Again
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42. Resources
Public Health website with links to follow and like us on social media:
County Intranet site for Emergency Planning and Preparedness Information:
SLO County Sheriff’s Office Reverse 911:
FEMA’s Mobile Resources Website:
Disaster Prep App:
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43. Certificate of Completion
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44. Certificate of Completion
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Click on the link below (after reading all instructions below)
Fill in your name
Save or print a copy for your records
or FAX your certificate to:
Robin Hendry Phone: FAX:
Click here for Certificate of Completion
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45. Certificate of Completion
All other browsers (Chrome, Firefox, Safari etc)
Click on the link below (after reading all instructions below)
Save the certificate to your computer
Open the Certificate in Adobe Reader
Fill in your name
Save and print the certificate for your records.
or FAX your certificate to:
Robin Hendry Phone: FAX:
Click here for Certificate of Completion
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46. The End Thank you for completing the HAERO Course. Close Presentation
TAKE THE INCIDENT COMMAND SYSTEM COURSES ONLINE:
IS-100.b: Introductin to Incident Command System ICS-100
IS-200.b: ICS for Single Resources and Initial Action Incidents (management & supervisor classifications)
IS-700.a: NIMS An Introduction
After completing each course (or for more information), please or fax your certificate to:
Robin Hendry Phone: ; FAX:
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