1. Laptop Lending Trends
Thomas Paige
Circulation Manager

2. Loan Policies have evolved:
Since 2015 Laptop
Loan Policies have evolved:
From: Library-Use-Only
To: Openly circulating
From: In-Person renewal only
To: Online renewal
From: 4-hour loan
To: hour loan (Jan. 2016)

3. 2011: Laptop inventory peaks at 52 units
2013 -’15: Declining use of 2009 and 2011 models
as machines age out
Jan. 2016: Added first 5 MacBook Airs (IT support)
Began replacing old Dells (LTS support)
Spring 2016: Inventory down to only 20 laptops, yet lending increases with new machines,
24 hour open circulation policy .

4. Demand exceeds supply: New inventory + 24 hour loan
Spring 2016 – We begin tracking “stockouts”
(1 stockout = 1 unfulfilled laptop request)
FY17 = 6,376 laptop loans
(averaging hour loans per laptop)
FY17 Stockouts: 2,121 unfulfilled requests
37 dates with 20 or more stock-outs
10 dates with 40 or more stock-outs

5. Demonstrated (unmet) need drives additional inventory purchases
Data Driven:
Demonstrated (unmet) need drives additional inventory purchases
Jan. 2017: Added 15 laptops - inventory up to (23 Dells, 15 Macs)
Early 2018:Added 10 laptops - inventory up to 48
(28 Dells, 20 Mac Airs)

7. April 2018 user survey Who borrows laptops?
87% Undergrads 13% Grad students
Seniors borrow the most

10. Q7: What do you intend to use this laptop for?
“I bring it to class to take notes and use it on campus for assignments.”
“Homework. Leisure, if I have time.
“Two assignments need to be finished tonight. I intend to finish my paper for SOC242 - Drugs & Society and another paper for SOC302 - Goffman's Social Theory.”
“[Illegible illegible] …for class because my laptop… [illegible]”
“I need to use it to do a project during class. My laptop is broken.”

11. Questions?