1. Fastening Community Needs Assessment - Strategic Plan -Community Action Plan
John W. Edwards, Jr., MPA, CCAP, NCRT, CLC
Principal Consultant
The Edwards Group Florida, Inc.
Jacksonville, Florida

2. CNA
Assess & Identify needs by using quantitative and qualitative data at FAC; assess resources and agency IS data;
Determine top 5 – 8 needs to target – FAC;
Establish systematic process to determine priorities – (root causes, cause and effect, force field analysis, etc.)

3. Strategic Plan 3 – 5 years into the future;
Determine the plan for the SP;
Reevaluate mission statement;
Determine vision statement;
Clarify shared values;
Roll top 5 – 8 needs from CNA into SP, FAC (Assessment);
SWOT Analysis – SO Strategies; ST Strategies; WO Strategies; WT Strategies

4. Strategic Plan Continued
Establish quantitative and/or qualitative goals based on analysis of data (Planning);
Set SMART objectives (Planning);
Establish strategies (Planning);
Determine date to start strategies/services (Planning);NPIs, org standards, ROMA module
Start strategies/services (Implementation);
Monitor, conduct follow up and reporting (Achievement of Results)

5. Strategic Plan Continued
Identify procedures by which results data will be analyzed;
Conduct analysis of results data for information and reassessment(Evaluation).

6. Community Action Plan
Annual work plan derived from CNA and strategic plan (Assessment);
Service Delivery System/Case Management System;
Partnerships/linkages;
Resources;
Outcome Measures, NPIs, other, org standards, ROMA module (Planning);
Strategies (Planning and Implementation)

7. Community Action Plan
monitoring, follow-up and reporting (Achievement of Results);
Analysis of Results, reassessment (Evaluation)

8. summation
The key to successful achievement of short term, intermediate and long term goals is assessment of needs; planning using assessment data, agency data and resources; determining what services will meet identified needs using a theory of change; successfully implementing services; tracking progress, documenting and reporting results; and, conducting analysis of outcome data for evaluation and reassessment purposes.