1. Guidelines for Self-Assessment at Program Level
QA Unit, UGC
July 21, 2016

2. Self-Assessment
Self-Assessment (SA) is the process of critically reviewing the performance of Program and/or Institution to improve student learning.
Critical review: The systematic collection, processing, analysis and use(interpretation) of information (data) about educational programs and/or institution taken from multiple sources(stakeholders)
Performance
Capacity of the entity/institution (input)
Procedures and practices followed by the entity/institution (process)
Attainment of the graduates in terms of knowledge, skills and attitude (output)

3. Principles of Self-Assessment
Improvement- SA is a process not to prove but to improve
Participation- It is a collaborative effort and needs to have participation of all stakeholders
Reflection- need to consider concerns and opinion of all the major stakeholders of the programs
Coverage- need to cover multidimensional aspects of the program and QA areas
Facts driven- all the findings should be based on facts and information
Sensitization- need to share findings with stakeholders.
Acceptance- need to be accepted by all stakeholders
Endorsement- need to be endorsed by the head of the entity
Continuity- permanent and cyclical process

4. Objectives of Program level SA
To review the existing capacity prevailed and procedures and practices exercised by the entity for their improvement
To create a basis for external assessment and validation
To provide guidelines or direction for strategic planning
To maintain and continuously enhance academic standards

5. Outcomes of Program SA
Shifting of attitudes from reactive to proactive
Status of the programs standards could be understood
Create opportunity to revisit the program objectives and learning outcomes;
Create scope for rectification of deficiencies

6. Steps in Self-Assessment (SA) Process
Customization of standards according to context & reality of the entity
Scheduling of Program offering entities(PoE) for SA by IQAC
Formation of SAC in the entity.
Approval of SAC by the VC
Preparation of the activity schedule with time line
Team Building workshop (1st workshop)
Customization of survey tools following set criteria and standards

7. Steps in Self-Assessment (SA) Process
Conducting survey for collection of data,
Data processing, analysis and data presentation
Preparation draft Self-Assessment Report (SAR) following SA report writing format.
Workshop on draft SA report (2nd workshop)
Preparing the final SAR
Submission of SAR for endorsement by the head of the entity

8. Steps in Self-Assessment (SA) Process
Selection of external peer review panel by IQAC
Planning of external peer review visit
Invitation of external peer reviewers
Implementation external peer review process
Submission of External Peer Review Report (EPRR)

9. Steps in Self-Assessment (SA) Process
Preparation of the draft improvement plan by SAC based on SAR and EPRR according to format
Workshop to finalize improvement plan (3rd workshop)
Submission of improvement plan to the authority for approval
Execution of improvement plan

10. How to improve the QUALITY?
Summary of Self-Assessment Process
Improvement
Plan
Self-
Assessment
QUALITY is improved
How to improve the QUALITY?
Implementation
Data Processing
Data
Collection
Data
Analysis
Writing the
SAR
Training Workshop for Self Assessment - Prof. Colin N. Peiris

11. Measurement of Quality
Quality can be measured as the ratio of performance and expectation, that is Q=P/E Where, Q is for Quality P is for Performance E is for Expectation -indicates achievement of quality is a never ending process

12. Impact of Self Assessment on Quality
SA + External Review
+ Teamwork
Expected Condition
SA + Teamwork + No External Review
SA+ No Teamwork + No External Review
Present condition
Without SA
Time
Training Workshop for Self Assessment - Prof. Colin N. Peiris

13. Salient Features of SAR
The SAR should
consists of clearly described purposes and scope of Self-Assessment.
consists of an overview of the university
consists of an overview of the entity, programs
provide information focusing on the strengths, weaknesses, threats and opportunities of the entity

14. Salient Features of SAR
be factually accurate, clear and persuasive
provides information needful for strategic planning.
be as such so that a reader can easily grasp the content.
contain practical recommendations with priority for improvement.

15. Quality Assurance Objectives/Goals
IQA: Series of Cycles of Improvement and Change through Interplay of Processes & Mechanisms
Processes
Mechanisms
Planning (Plan)
Implementation (Do)
Review (Check)
Improvements (Act)
Structure
Policies
Procedures
Quality Assurance Objectives/Goals
Continual IQA Cycles of Processes & Mechanisms Interplay
(modified after Gonzalez, 2015).

16. Recognition & Accreditation
Quality Asurance
Self-Assessment

17. Conclusion
SA must be the part of academic culture to improve academic quality and enhance student learning
SA is the beginning of the process of Internal Quality Assurance (IQA) achieving ‘excellence in higher education’ & accreditation.

18. Thank you