1. Qualifications, competencies, skills of modern library staff:
Europe experience
Anna Maria Tammaro
Tashkent, March 23rd, 2017
Development of staff potential of the National Library of Uzbekistan

2. Outline Requirements for the qualification of modern library staff
Experience of EU universities
Training and retraining of library staff
E-portfolio

3. Where I live
Italy and Uzbekistan: relations since from 1280 with Marco Polo
Florence

4. Modern Library Staff Qualification
Modern library staff are defined as professional librarians holding an advanced degree (Master) relevant to the area in which they work.

5. Do you employ library staff to consult on any of the following issues ?
Copyright
Metadata
Open Access, institutional repository, Data management
Research impact
Instructional design
Other trending issues you support (please list)

6. Does your library utilize staff in order to offer instructional workshops on any of the following?
For credit
No credit, required
Single classes
Other types of instruction (please list)

7. Does your library utilize staff in order to offer support on any of the following?
Research productivity
Research publication
Grant writing Data management
Citation management
Bibliometrics
Other types of workshops (please list)

8. Staffing models On Call Tiered (Two level)
Customer services are largely staffed by non-professionals, though professional librarians are assigned specific shift times and are available for consultation
Roaming/Remote
Tiered (Two level)
Customer service staffed by non- professionals, while professional librarians are available for consultation as need arises
Newer/Alternative mediums of interaction such as Twitter, Skype, Google Hangouts

9. Innovations in scholarly communication
Open Science, Open Access and Open Data require new Library support and new competencies of the Librarian

10. Library services across the full workflow
Services type
A Advice
I Infrastrucutre
S Space
T Training

11. Bologna process: EU Universities
Joint courses
Global
Cooperation and mutual recognition
International Quality indicators
Labour market and credits
Mobility
Learning outcomes
European Qualification Framework
Body of knowledge
Distance learning
Recognition
Accreditation
Library Associations role
Harmonised core content
Lifelong learning and National legislation
Benchmarking and Improvement
Competencies framework
National Quality indicators
Local

12. Lisbon Process Lifelong Learning
Knowledge body & Competencies framework: WHO? WHAT? WHERE?
Recognition and equivalency of qualifications: HOW? Accreditation? Recognition?
Portfolio: continuing professional development and certification (credits) WHO? WHEN?
And most important WHY?

13. Training and retraining of professional staff
The key knowledge and skills which make our profession unique include:
Organising knowledge and information.
Knowledge and information management.
Using and exploiting knowledge and information.
Research skills.
Information governance and compliance.
Records management and archiving.
Collection management and development.
Literacies and learning.
Leadership and advocacy.
Strategy, planning and management.
Customer focus, service design and marketing.
IT and communication.
Training and retraining of professional staff

14. New Professionals Thinking young, innovation Curiosity Connectivity
Quality of services
Quality brand
Sensibility with the societal needs
Reliability

15. E-portfolio

16. Thanks for your attention!
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