1. Overview of Electronic Commerce
Chapter 1
Overview of Electronic Commerce

2. Learning Objectives
Define electronic commerce (EC) and describe its various categories.
Describe and discuss the content and framework of EC.
Describe the major types of EC transactions.
Describe the drivers of EC.
Discuss the benefits of EC to individuals, organizations, and society.
Discuss social computing.
Describe social commerce and social software.
Understand the elements of the digital world.
Describe some EC business models.
List and describe the major limitations of EC.

3. Electronic Commerce: Definitions and Concepts
Defining Electronic Commerce
*Electronic commerce (EC)
Defining E-Business
*E-business

4. Electronic Commerce: Definitions and Concepts
Major EC Concepts
Pure Versus Partial EC
EC Organizations
Electronic Markets and Networks

5. The Electronic Commerce Field: Growth, Content, Classification, and a Brief History
The Content and Framework of E-Commerce
An EC Framework

6. Figure 1.1 E-commerce as percent of total value: (2005–2014)
(Source: census.gov/content/dam/Census/library/publications/2016/econ/e14-estats.pdf, accessed March 2017)

7. A Framework for Electronic Commerce

8. The Electronic Commerce Field: Growth, Content, Classification, and a Brief History
Classification of EC by the Nature of the Transactions and the Relationships Among Participants
*Business-to-Business (B2B)
*Business-to-Consumer (B2C)
*Business-to-Business-to-Consumer (B2B2C)
*Consumer-to-Business (C2B)
*Intrabusiness EC
*Business-to-Employees (B2E)
*Consumer-to-Consumer (C2C)
*Collaborative Commerce
*E-Government

9. Categories of Transactions in E-Commerce

10. The Electronic Commerce Field: Growth, Content, Classification, and a Brief History
A Brief History of EC
The Interdisciplinary Nature of EC
The Google Revolution
Cyber Monday, Single Day
Social Commerce
F-Commerce
EC Failures

11. Drivers and Benefits of E-Commerce
The Drivers of E-Commerce
The Major Drivers of EC
The Benefits of E-Commerce
Opportunities for Entrepreneurs
EC as a Provider of Efficiency, Effectiveness, and of Competitive Advantage

12. The Major Drivers of E-Commerce Growth

13. E-Commerce 2.0: From Social Commerce to Virtual Worlds
*Social Computing
*Web 2.0
*Social Media
The Difference between Social Media and Web 2.0
Social Networks and Social Network Services
*Social Network
Social Networking Services
*Social Networking

14. The Social Customer

15. E-Commerce 2.0: From Social Commerce to Virtual Worlds
Enterprise Social Networks
Social Commerce
Virtual Worlds and Second Life
How Students Make Money in a Virtual World
The Major Tools of Web 2.0

16. The Digital and Social Worlds: Economy, Enterprises, and Society
*The Digital Economy
*Sharing Economy
The Social Impact
*The Digital Enterprise
Smart and Intelligent Enterprise Systems

17. The Digital and Social Worlds: Economy, Enterprises, and Society
*The Social Business (Enterprise)
The Social Business Forum
IBM’s Approach
*Social Business by Design
The Digital Revolution and Society
Disruptive Impacts
*The Social Customer

18. The Changing Business Environment
The Changing Business Environment, Organizational Responses, and EC and IT Support
The Changing Business Environment
Performance, Business Pressures, and Organizational Responses and EC Support
The Business Environment and Performance Impact Model
Business Pressures
Organizational Response Strategies
The Major Capabilities of E-Commerce

19. Electronic Commerce Business Models
The Structure and Properties of Business Models
Revenue Models
Value Proposition
Functions of a Business Model
Typical EC Business Models
Classification of Business Models in E-Commerce

20. The Major Components of a Business Model

21. The Limitations, Impacts, and the Future of E-Commerce
The Limitations and Barriers of EC
Ethical Issues
Overcoming the Barriers
Why Study E-Commerce?
The Future of EC

22. Managerial Issues Why is B2B e-commerce so essential and successful?
Which EC business model should I choose?
How can we exploit social commerce?
What are the top challenges of EC today?

23. Summary Definition of EC and description of its various categories.
The content and framework of EC.
The major types of EC transactions.
The drivers of EC.
Benefits of EC to organizations, consumers, and society.
E-commerce 2.0 and social media.

24. Summary Describe social commerce and social software.
The elements of the digital world.
The major EC business models.
Limitations of e-commerce.

25. Figure 1.8 The Plan of the book
Part 1 Introduction to E-Commerce and Social Commerce
Ch. 1 Overview to Electronic Commerce
Ch. 2 E-Commerce: Mechanism, Infrastructure, and Tools
Part 2 EC Application
Ch. 3 Retailing in Electronic Commerce:
Products and Services
Ch. 4 B2B Commerce and Collaborative Commerce
Ch. 5 Innovative EC Systems: From E-Government
to shared economy
Part 3 Emerging EC Platforms
Ch. 6 Mobile Commerce
Ch. 7 Smart Commerce and Internet of Things
Ch. 8 Social Commerce Foundation and Marketing
Ch. 9 Enterprise Social Commerce
Part 4 EC Supportive Services
Ch. 10 Marketing and Advertising in E-Commerce
Ch.11 E-Commerce Security, Privacy and Fraud
Protection
Ch. 12 Electronic Commerce Payment System
Ch. 13 Order Fulfilment Along the Supply Chain
Part 5 E-Commerce Strategy and Implementation
Ch.14 EC Strategy, Globalization, and Implementation
Ch.15 E-Commerce: Regulatory, Ethical and Social
Environments
Online Tutorials
Figure The Plan of the book