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What You Don’t Know About the QAD Learning Center
MWUG Spring Conference What You Don’t Know About the QAD Learning Center Bernadette Bagley, September 14, 2015
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So you need to learn a new process…
QAD Learning Center Update So you need to learn a new process… Rule #1 Don’t Panic
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The Goal By the end of this session you’ll be able to
QAD Learning Center Update The Goal By the end of this session you’ll be able to Identify all training resources Locate & navigate QAD’s Learning Center & Document Library Enroll in classes & online courses Download training guides & work instructions Launch self-study training environments Retrieve transcript information
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The Plan Overview Introductions Review of educational offerings
QAD Learning Center Update The Plan Overview Introductions Review of educational offerings Learning Center demonstration QAD Documentation Library General Q&A
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QAD Learning Center Update
Why Are We Here? QAD Education’s goal is to provide creative, cost conscious, high priority training solutions that enable you to: Increase efficiency through effective knowledge transfer Maximize the value of your investment in QAD Enterprise Applications
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Introductions Your name The company you represent
QAD Learning Center Update Introductions Your name The company you represent One thing you’d like to get out of this session What you like best about being a member of the Midwest User Group .
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What We Offer Instructor-led training & online courses
QAD Learning Center Update What We Offer Instructor-led training & online courses Self-service training environments Certification testing Educational consulting
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How to Locate the Learning Center
QAD Learning Center Update How to Locate the Learning Center learning.qad.com
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QAD Learning Center Update
Access Requirements To log into the Learning Center you’ll need an active QAD web account
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QAD Learning Center Home Page
QAD Learning Center Update QAD Learning Center Home Page
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Locating Classroom Training
QAD Learning Center Update Locating Classroom Training
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Class Schedule – Calendar View
QAD Learning Center Update Class Schedule – Calendar View
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Class Schedule – List View
QAD Learning Center Update Class Schedule – List View
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Searching the Course Catalog
QAD Learning Center Update Searching the Course Catalog
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QAD Learning Center Update
Smart Search
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QAD Learning Center Update
Smart Search Results
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QAD Learning Center Update
Guided Search
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Product-based Recommendations
QAD Learning Center Update Product-based Recommendations
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Role-based Recommendations
QAD Learning Center Update Role-based Recommendations
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Filtering by Content Type
QAD Learning Center Update Filtering by Content Type
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Sample Work Instruction
QAD Learning Center Update Sample Work Instruction
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Additional Documentation
QAD Learning Center Update Additional Documentation .
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QAD Learning Center Update
QAD Document Library
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QAD Knowledge Content Lifecycle
Product Help Release or download new content Federated Search Doc Library Often used KB articles KB* Summarize and clean up answer Questions Discussion Forum Answer question on the fly Answers Community & SME * Requires Support Maintenance
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Launching Self-Service Training Environments
QAD Learning Center Update Launching Self-Service Training Environments
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QAD Product Center (QPC) Intro
QAD Learning Center Update QAD Product Center (QPC) Intro
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Logging in to QPC Use your QAD web account name & password
QAD Learning Center Update Logging in to QPC Use your QAD web account name & password Don’t forget the connectivity check
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Self-Study Training Environments
QAD Learning Center Update Self-Study Training Environments
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Sending Feedback Or send email to education@qad.com
QAD Learning Center Update Contact Us Sending Feedback Or send to
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Recent Enhancements Personalized certificates of completion
QAD Learning Center Update Recent Enhancements Personalized certificates of completion Training dashboards
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Viewing Your Training Transcript
QAD Learning Center Update Viewing Your Training Transcript
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Interpreting Your Training Transcript
X QAD Learning Center Update Interpreting Your Training Transcript Click here to sort by Completion Status
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Certificates of Course Completion
X QAD Learning Center Update Certificates of Course Completion Click here to print course certificate
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Certificate of Course Completion
X QAD Learning Center Update Certificate of Course Completion Bernadette Bagley
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Viewing Your Training Dashboard
QAD Learning Center Update Viewing Your Training Dashboard
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Dashboard View of At Risk Activities
QAD Learning Center Update Dashboard View of At Risk Activities
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Dashboard View of All Open Activities
QAD Learning Center Update Dashboard View of All Open Activities
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Designated Admin Program (optional)
QAD Learning Center Update Designated Admin Program (optional) Standard Offering Designated Training Admin Individuals enroll themselves in courses Administrator assigns courses to self and others Training activity reports delivered monthly (on request) Administrator runs reports on demand
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Program Benefits Greater autonomy Immediate access to training data
QAD Learning Center Update Program Benefits Greater autonomy Immediate access to training data Greater visibility into Learning Center accounts Ability to review recommendations by role, but tailor training selections to their specific circumstances
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Eligibility & Enrollment
X QAD Learning Center Update Eligibility & Enrollment Program is available to all customers with a current maintenance contract Partners, too! Send contact information to Current QAD web account required Brief one-on-one training conducted before access is provided No additional charge!
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Summary Effective knowledge transfer benefits you & QAD
QAD Learning Center Update Summary Effective knowledge transfer benefits you & QAD QAD Education offers a variety of training options and multiple informal learning tools Continuous improvement is an ongoing commitment Your feedback is essential to prioritization of new development efforts
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What We Need from You Frequent Feedback Honest assessments of…
QAD Learning Center Update What We Need from You Frequent Feedback What’s working? What’s not working? Your highest priority educational concerns Special considerations? Honest assessments of… Content quality Ease of use Training availability
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QAD Learning Center Update
Contact Information Bernadette Bagley, Director of Learning & Systems Thomas Blumer, Director of Knowledge Mgt. Send questions, comments & requests for training to
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QAD Learning Center Update
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Don’t Forget! Explore User Conference May 5-8, 2016 in Chicago
QAD Learning Center Update Don’t Forget! Explore User Conference May 5-8, 2016 in Chicago
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QAD Learning Center Update
© QAD Inc
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