1. Meter Data Management System SWEMA Spring Conference Amarillo, Texas 2008

2. Meter Data Management Agenda What is MDM? Where does MDM fit?
Challenge of AMI
Why you need MDM
Where is MDM going?
Business Process Changes
Summary and Questions
Suggest an “overview” page. PMG
11/18/2018

3. MDM - What people “think” it is
… is an enterprise-wide data management solution for interval, register and event data for residential and C&I customers. … manages data from many different collection systems and provides secure, accurate, reliable data to a wide array of billing and analysis systems
… receives data in many forms, and from a growing diversity of sources, including meters and, eventually, transformer connections and switches. It validates, edits, and formats the data for use by different applications, passes formatted data to those applications, and archives a complete set of data for future reference.
… supports utility mass market and commercial/industrial (C&I) advanced metering applications. It enables process automation and delivers unparalleled accuracy, end-to-end visibility, and real-time control over utility business processes related to advanced metering.
Capture
AMI
Reads
Store
Read
Data
Validate
Estimate
Edit
Deliver
Determinants
for Billing
11/18/2018

4. So what is Meter Data Management?
MDM is NOT:
Just a data warehouse of usage data
Just for C&I meters and complex billing
Just for “VEE-ing” interval data
Operated based on monthly billing cycles
Limited to revenue metering data
At least it shouldn’t be!
MDM is:
A platform to enable fundamental changes in operating your company using real-time information
The integration point for current and future AMI technologies
The information toolkit required to empower your AMI Operations department
The foundation of future customer programs including new customer-premise devices (e.g. HAN, Smart Thermostats)
Step one toward a Smart Grid
11/18/2018

5. It’s not simple anymore!
AMI
Connect/Disconnect
Demand Response
OMS
Manage Outages
Meter Reading
Collect the data
MDMS
Process, Analyze,
Normalize, Distribute
CIS
Calculate the bill
HAN
Communicate &
Control
CDP
Present Data
Load Research
Analyze Data
11/18/2018

6. AMI and MDM over the years
11/18/2018

7. MDM is more than “Read & Bill”
Cover all MDM billing functions
Add AMI Business Process Management
Provisioning
Exception handling
Aggregation and virtual metering
Command/control
Add Analytics and Reporting
AMI performance and trends
Usage anomalies
Meter and data problems and issues
Now, integrate with the enterprise
Real-time Standards based
Flexible
Distribution of data
11/18/2018

8. Where does MDM fit? 11/18/2018 Meter reads Billing determinants Meter
Synchronization, billing
determinants, work orders
Provisioning meter
reads events
Meter
reads
Events,
Power status
Work
order
11/18/2018

9. The challenge of AMI Managing the AMI business processes and the data:
Deployment Planning and Scheduling
AMI Provisioning and Activation
Data Collection
Problem Detection and Resolution
Data Synchronization
Data Processing and Distribution
Outage Management
By the numbers (1,000,000 meter utility)
Every DAY the information systems and personnel must support:
>2,000 meter exchanges per day
>1,000 customer moves per day (25% yearly turnover)
10,000 missing reads per day (99% daily read success)
20 meter failures per day (0.5% annual failure rate)
10,000 data changes per day
>30,000,000 meter reads per day
11/18/2018

10. All MDM Systems are NOT created equal
All MDM Systems will receive, store and VEE data from AMI systems and deliver for cycle billing
But, an MDMS should:
Completely manage the AMI system (configuration, command/control, on-demand reads, etc.)
Support unique business rules of each application (billing, outage, etc)
Identify exceptions & automatically trigger resolution processes
Automatically synchronize data from multiple systems of record
Support the entire business process, not just supply data
Minimize process build/change within legacy environment
Lowest
Total
Cost of
Ownership
11/18/2018 10

11. What should MDM do?
Single interface to all AMI systems (provision, read, control)
Process and store valid and complete interval and billing determinant data
Present billing determinants (scheduled and adhoc) to the billing system
Support the AMI operations
Analyze meter reading data and identify issues
Identify events and automatically forward work or information to enterprise systems
Aggregate and/or transform metering data into information for enterprise systems and users
Proactively and on-request send data to enterprise systems and web
11/18/2018

12. Why do you need MDM? Simplify AMI to the enterprise Reduce load on CIS
Scale!
Analyze the large amounts of data provided by AMI
Automation of data handling and business processes
Manage all the new processes related to AMI
Meet the future changes enabled by AMI
11/18/2018

13. AMI & MDM Data Collection Head-End Meter Data Mgmt System (MDM)
Utility Integration Bus
Meter
Comm
Communication Network
SAP
Meter
Comm
Meter
Comm
GIS
OMS
Data Collection Head-End
Meter
Comm
Communication Network
WMIS
Meter
Comm
Meter
Comm
AMI Meter
Integrated or Retrofitted Register
AMI Network
Communication & Data Collection
Enterprise Integration
MDMS
11/18/2018

14. Delivering the Full Value of AMI
MDM helps utilities maximize the value of their AMI investments thru benefits realization and minimizing AMI lifecycle costs
Customer Service Operations
Move In/Out
On-Demand Meter Read
Service Connect/Disconnect
Meter Read Data Quality
Energy Diversion Identification
Data VEE
Interval Data Framing
Customer Programs
Mass Market Demand Response
Web Data Access
Billing Options and Tariffs
Home Area Networks (HAN) (e.g. Smart Thermostats, in home devices)
Distribution Operations Planning & Programs
Outage Event Processing
Restoration Verification
Transformer Load Monitoring
Metering Operations
AMI Asset Management
Meters, Communications Modules, Network Nodes
Meter O&M Management
AMI Installation Management
AMI Diagnostics & Error Flag Management
11/18/2018

15. Supporting Demand Response
Dynamic load situations will drive more real-time needs:
Interval data collected, validated and displayed every interval
Real-time update of AMI system or mass on-demand reads
Scale and performance drivers
Customer owned and managed energy resources
Support for distribution grid operators
Support for settlement process
Flexibility to meet demands of time-variable pricing
HAN vision
Smart appliances can trade load curtailment in the market
This means: More energy data available to make near real-time decisions
11/18/2018

16. Where is MDM going? More focus on interval data handling
Summarization and Aggregation for the various users
Customer presentation and other systems need complete data every day (NOT, just on billing cycle)
Billing based on “usage” rather than “register reads”
More business process management rather than data management
More business process automation
More users of AMI data
Web presentation
Outage
Load research
Distribution
Demand response and home area network (HAN)
Tracking of devices, programs and security by participant
Asset management
11/18/2018

17. Business process questions raised by MDM
Where do you?
Monitor/troubleshoot meter reading problems
Monitor/troubleshoot meter installation/provisioning issues
Monitor AMI network performance
Manage AMI network installation and maintenance
What happens if the AMI network element IS a meter?
Issue trouble tickets and work orders
Track service history
Resolve billing issues
What does the organization look like?
Who “owns” MDMS?
MDMS operations vs. AMI operations
Which information system is the SOR?
What is the role of asset management?
11/18/2018

18. Now, “What is MDM?” An MDM will:
Collect, Store, Process and Deliver Reads
Provision and Configure AMI and HAN
Analyze Meter Reading and Meter Data
Collect, Store, Analyze and Forward Events
Distribute read and event data
Identify and resolve exceptions
Issue and track AMI control operations
Synchronize with other systems
And, someone/some system still has to:
Plan, manage, track AMI installation
Advanced data analysis
Manage the meter, AMI network and HAN assets
Aggregation and processing for settlement
Presentation of data - internally and externally
Reporting - dashboard and detail
11/18/2018

19. Summary: An MDM should…
Process data in real-time and make it usable/available immediately
Store and maintain usage data repository
Normalize and automate business processes across differing functions and AMI system capabilities
Provide standards-based interfaces for enterprise service consumers
Compliment existing systems and enable business benefits w/o forklift upgrades
Support all aspects of AMI operations with a composite view of service level management and auditable service history
11/18/2018

20. Thank You - eMeter eMeter Background & Qualifications
Founded in Silicon Valley in 1999 by original Cellnet executive group with nearly two decades experience in advanced meters
Leader in Advanced Metering Information Systems (AMIS)
Meter Data Management (MDM)
AMI-related Business Process Management (BPM)
Integration platform linking AMI systems to utility legacy systems
Vendor-neutral technology and business strategy
Business Focus on Software & Services Supporting AMI
EnergyIP™ software
License
Implementation services
Software support and maintenance services
Software commercially available and in production
Strategic consulting on AMI and mass market demand response
11/18/2018

21. Questions Anthony Hawkins 11/18/2018 alhawkins@cpsenergy.com
11/18/2018