1. STARTUP GUIDE
A Partnership Program for Accessory Retailers from

2. Agenda WHAT IS DROPSHIP WHAT ARE THE BENEFITS HOW IT WORKS
HOW TO QUALIFY DROPSHIP
YOUR DROPSHIP CATALOG
ORDER PROCESSING
CUSTOMER SHIPPING OPTIONS
DROPSHIP CHEAT SHEET
STARTUP GUIDE
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myvoicecomm.com/dropship

3. What is Dropship?
Our Dropship program empowers YOU to sell ANY accessory we offer digitally to your customer right from the store! Because of this, Dropship virtually eliminates lost sales.
Say goodbye to “Sorry, we don’t have that in stock.”
and hello to “Let’s find exactly what you want!”   
STARTUP GUIDE
(800)
myvoicecomm.com/dropship

4. What Are the Benefits? Access to endless accessory options
Integrated, mobile accessory catalog
Capture sales that could’ve been lost
Great commission opportunity
Seamless, one step sales process
Deliver a better customer experience
STARTUP GUIDE
(800)
myvoicecomm.com/dropship

5. Transaction Flow a a Qualify Dropship  Use Dropship Catalog 
Identify Product and Part Number 
Complete Sale in RQ
DIGITAL CATALOG a a
PLATFORM
STARTUP GUIDE | How it Works
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myvoicecomm.com/dropship

6. Qualifying Dropship Needs
“I don’t know what I want!”
1. Guide customer through available inventory 2. Offer to show products available via Dropship
“Do you have it in another color?”
1. Show available color options in store
2. If customer is unsatisfied, display additional options via RQ or Dropship catalog
“I know what I want but don’t see it here.”
1. Search for product in RQ or Dropship Catalog
2. Ship directly to customer’s home
Tip: Dropship should be positioned like this: “We don’t currently have the item you are looking for in-store. However, please allow me to check our offsite warehouse to get what you want.”
STARTUP GUIDE
(800)
myvoicecomm.com/dropship

7. Your Dropship Catalog
VoiceComm has provided an ingenious, intuitive tool to showcase product from our offsite warehouse to your customers.
Search
Keyword
Brand
Category
Device Make/Model
Popular Devices
Inform
Create favorites for comparisons
View multiple product images
Access product details
Present sales sheets
Watch product videos
Capture
Identify product part number to complete the sale in RQ
STARTUP GUIDE
(800)
myvoicecomm.com/dropship

8. Once the Dropship item is identified and the part number is captured:
Your Dropship Order
Once the Dropship item is identified and the part number is captured:
Under Dropship tab in RQ, enter part number from the Dropship catalog to search for it.
Select the product or products by clicking the “+” button and then click “continue.”
Upon selecting “Deliver
to Customer,” verify the address, then shipping method.
Verify order and
click “continue” to complete order.   
STARTUP GUIDE
(800)
myvoicecomm.com/dropship

9. We offer multiple shipping option to your customers:
Shipping Options
We offer multiple shipping option to your customers:
Shipping Option
Cost to Customer
Delivery Estimate
UPS/Mail Innovations (U.S. Postal Delivery)
Free
7 to 10 days
UPS Ground
2 to 6 days
UPS 2 Day Air
$16.50
2-3 days
UPS Overnight/Air Saver
$31.50
Overnight
Tip: Products purchased via Dropship are at a greater cost to the company. Therefore, we encourage you to utilize this unique program only after in-store options have been exhausted.
STARTUP GUIDE
(800)
myvoicecomm.com/dropship

10. Things to Remember:
Maximize every opportunity with products available in store first to gain the greatest profit.
Extend your offering with your virtual warehouse at your fingertips.
Explore and showcase your virtual inventory opportunities with your Dropship catalog.
Offer one seamless transaction with Dropship in RQ.
Become the accessory destination for all future customer needs.
STARTUP GUIDE
(800)
myvoicecomm.com/dropship

11. STARTUP GUIDE
Contact your account manager for more information about VoiceComm’s Dropship program or for more startup insight. Happy selling!
(800)
myvoicecomm.com/dropship