1. Volume 24, Issue 3, Pages 227-236 (June 2017)
Applying a human factors approach to improve usability of a decision support system in tele-nursing 
Amina Tariq, Johanna Westbrook, Mary Byrne, Maureen Robinson, Melissa T. Baysari 
Collegian 
Volume 24, Issue 3, Pages (June 2017)
DOI: /j.colegn
Copyright © 2016 Australian College of Nursing Ltd Terms and Conditions

2. Figure 1 Nurse telephone triage process using CeCC environment.
Collegian  , DOI: ( /j.colegn )
Copyright © 2016 Australian College of Nursing Ltd Terms and Conditions

3. Figure 2
CeCC – when searching for a caller, multiple results are listed.
Collegian  , DOI: ( /j.colegn )
Copyright © 2016 Australian College of Nursing Ltd Terms and Conditions

4. Figure 3
CeCC – initial assessment for a caller identified as stable. The caller has missed a dose of a medication which should have been taken 12h earlier.
Collegian  , DOI: ( /j.colegn )
Copyright © 2016 Australian College of Nursing Ltd Terms and Conditions

5. Figure 4
CeCC – the medication guideline (for adults) as selected by the nurse based on their initial assessment of a caller. The guideline lists possible care advice (e.g. see doctor within 24h) in order of severity. To reach a decision regarding suitable care advice, the nurse navigates through the possible statements below the advice, querying each statement with the caller. If a statement is applicable to a caller, the nurse indicates “Y” (yes) and moves to the next screen.
Collegian  , DOI: ( /j.colegn )
Copyright © 2016 Australian College of Nursing Ltd Terms and Conditions